Customer reviews of ParaNatura.bio

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 350 published reviews
5 2 695 80% 4 434 13% 3 112 3% 2 45 1% 1 64 2%

Reviews 1, 2, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2017
Pleasant, easy-to-use site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/05/2017
Very reasonable prices and quality products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/05/2017
My first order from ParaNatura, one of the best prices for the Bioprotus 7000 that I could find on the Internet at that time and above all the possibility of paying by bank transfer, which is the most practical for me and which is absent from the majority of other Internet sellers. Order date 19.05. Delivery 26.05.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/05/2017
The organic micellar water cap was broken and held by an adhesive. So it was sent as is. So far, I've had no problems. But I'm generally satisfied with ParaNatura Bio's service.
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Response from ParaNatura.bio
Hello Madam, we systematically apply adhesive to all caps to prevent them from opening during transport. If, however, the cap has been broken during transport, please contact our customer service department, who will arrange an exchange. Best regards. ParaNatura.Bio
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/05/2017
the order does not correspond to the product I ordered.
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Response from ParaNatura.bio
Hello Madam, could you please tell us how the product you received does not correspond to the product you ordered. If there is an error, please contact our Customer Service Department for an exchange. Best regards. ParaNarura.Bio
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/05/2017
It's not the first time I've ordered, and I've never been disappointed.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/04/2017
Not bad
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/04/2017
Everything ok except delivery a bit slow ...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/04/2017
Convenient because I can find most of the products I use on a regular basis, without having to go to several places. And because I discover new ones
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/04/2017
Pleasant
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/04/2017
Satisfied but lowering the minimum amount to 30 euros would encourage me to order more from PARANATURE.BIO.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/04/2017
I have no particular opinion
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/04/2017
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/04/2017
Very complete and easy to use. However, we'd like to be able to read the product labels to get all the information.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/03/2017
Competitive prices, fast and attentive service (samples offered), perfect packaging. Apart from a small error in the wording of the billing address, I highly recommend this merchant.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/04/2017
order placed on friday, shipped only on monday late afternoon and received on thursday.
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Response from ParaNatura.bio
Sir, the order is 100% compliant. You placed your order on Friday at 18:39 after the departure of the day's parcels. It left on the following Monday, i.e. the first working day thereafter. It was delivered to you in Belgium 72 hours later, i.e. within the time limit set by the Post Office for delivery in Belgium. We are delighted that you are satisfied with our service. Yours faithfully ParaNatura
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/04/2017
Very simple.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 03/04/2017
Delivery delay without prior communication. Order placed on Monday 03 April and still nothing received and I don't know how much longer it will take despite calls and messages.
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Response from ParaNatura.bio
Hello, you called and sent 2 emails. You got an answer each time. You placed your order on 3/4 and it left on 4/4 and you were informed. Mondial Relay has opened an investigation to find your parcel as we told you. Yours faithfully ParaNatura.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/03/2017
Nothing to report
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Response from ParaNatura.bio
Hello, we do not understand your note. Kind regards. ParaNatura.Bio
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 24/03/2017
no info on order being prepared for shipment or products missing
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Response from ParaNatura.bio
Hello, your order was dispatched on 30/3, arrived at the relay point on 1/4 and you picked it up on 4/4, the day before your review. We do not understand your comment. Yours faithfully ParaNatura.Bio
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/03/2017
Quite functional
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/03/2017
I would have liked to have been informed of the arrival of my parcel.
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Response from ParaNatura.bio
Hello, we're sorry but this is beyond our control. Mondial Relay regularly forgets to inform customers of the availability of their items at the relay point. Best regards. ParaNatura.Bio
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/03/2017
easy access to the products on the site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/03/2017
good, serious site
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/03/2017
medium
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/03/2017
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/03/2017
Very good, a little overpriced on some products.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/03/2017
Very good site and very correct: a bottle leaked in the package and I was given a voucher as compensation. Fast delivery.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/03/2017
the products are of good quality, but the sample was taken 15 days ago and the parcel was received 3 days ago.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2017
delivery time a bit long but it didn't bother me
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/03/2017
reliable, however a large box for a small order is a negative point for me, but otherwise perfect service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/03/2017
Fast delivery, satisfied
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/02/2017
very slow delivery (1 week and a half!...)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/03/2017
Only received and not yet started
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/03/2017
Very wide choice, few missing references, very well placed prices, simple ordering, fast and careful delivery. The only thing missing is payment by PayPal. Highly recommendable site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/02/2017
very well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/02/2017
Interesting
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2017
it's nice
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2017
everything went well, received the package at home. perfect.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/02/2017
well
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