Customer reviews of ParaNatura.bio

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 350 published reviews
5 2 695 80% 4 434 13% 3 112 3% 2 45 1% 1 64 2%

Reviews 1, 3 and 4 stars

Reset filters
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2017
everything went well, received the package at home. perfect.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/02/2017
well
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/02/2017
medium
Translated reviews
Response from ParaNatura.bio
Hello, could you tell us what the problem is? Best regards. ParaNatura
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2017
Consumption dates are not noted damage
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2017
Very interesting site with regard to the products on offer.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2017
Fine
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/02/2017
Site'well done fast delivery. I received bags to infuse in kdo but .... without explanation of the product ... ... so I will not try. Too bad the intention is good.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2017
Very nice site, products I knew before, so I'm satisfied with the products offered. I would definitely recommend your site!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2017
good no problems to report
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 28/01/2017
pity the products arrived quickly but they are soon out of date I think this will be the last order
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/01/2017
a bit large for 2 pots of cream
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/01/2017
The order arrived at the relay since 31/01/2017 I was not planned neither park email nor by SMS I passed by chance to the relay I find the parcel. Cordially
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2017
Received as ordered. Products "phytaromasol" already known and of good quality. Nothing in common with other "household" aerosols.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2017
very easy to find your product very fair prices compared to other websites
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/01/2017
satisfied with my order
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/01/2017
excellent after-sales service
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/01/2017
good site but some sections have no products
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/01/2017
Clear site and very pleasant telephone reception! ONE BIG BEMOL: to pay with a VISA card I have to ask my bank for a code and receive it by SMS on A PORTABLE ... but I don't (want to) have one! On the other sites, I have the alternative of PAYPAL payment, WHICH IS IDEAL!!! I didn't appreciate having to send a check by mail ... Finally, as I'm obliged to evaluate products that I haven't started before sending my review, I've put a "bogus" rating, so an evaluation that is useless!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/01/2017
Very functional site, fast delivery, reliable products.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/01/2017
We'd like to be notified by sms when the parcel arrives at the relay point. A little extra would be a financial gesture, even a small sum or free postage would be a real plus and would build customer loyalty.
Translated reviews
Response from ParaNatura.bio
Hello, we're sorry that Mondial Relay forgot to notify you when your parcel arrived at the relay point. We advise you to choose DPD or La Poste point relais, whose management of relay point orders is much more reliable. Best regards. ParaNatura
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/01/2017
serious,fast
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/01/2017
Good site
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/01/2017
Good for the order, shameful for the delivery: I had requested delivery at a pick-up point. The post office came on the only day the store was closed and took the initiative, without asking my opinion, to drop off my parcel at another store. The result: my parcel was available a week after my order, at a pick-up point whose opening hours didn't suit me, and which was located in a pedestrian zone (ideal for collecting bulky parcels!) Thank you, post office!
Translated reviews
Response from ParaNatura.bio
Hello, we're sorry about the delivery and relay point problems you may have had. Apparently, La Poste and the others arbitrarily decide to change the relay point if the one you have chosen is saturated, which can happen during the holiday season. These delivery problems are totally beyond our control. Yours faithfully ParaNatura.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/01/2017
One negative point: I regret that I only receive a discount code when I have just placed an order... and I have nothing to order immediately. I'm a regular customer, yet I never get any benefits! Funny way to build customer loyalty
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/01/2017
Fine
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/01/2017
Good site with lots of products
Translated reviews
Response from ParaNatura.bio
Hello, we do not understand your note. Kind regards. ParaNatura
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/12/2016
it is difficult to find the products you want, the ordering site should be improved
Translated reviews
Response from ParaNatura.bio
Thank you for letting us know how difficult you found the search. Best regards. ParaNatura
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/12/2016
Some products were out of date
Translated reviews
Response from ParaNatura.bio
Hello, we apologize for the inconvenience. This was a preparation error. Customer service has refunded your money. Yours faithfully ParaNatura
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2016
nothing to report
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/12/2016
Insufficient stock. I was only able to order 4 jars.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 27/11/2016
Product : Good, Delivery (packaging, speed): Good, Compliance with instructions (Delivery address / Billing address) : Very bad... unacceptable bad faith to boot....!!!!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2016
many references available
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/12/2016
A lot of choice, which is much appreciated, but a big lack of information on products (composition, ingredients...). But the store is very serious and attentive.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/11/2016
Warning, delivery problem with mondial relay. Parcel expected in a relay point, and delivered 10 days later in another... Otherwise, good availability of Paranatura after-sales service.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/11/2016
fast and efficient
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/11/2016
I'm disappointed, I've been waiting more than 10 days for delivery, the parcel got lost between Toulouse and Essonne, not very competent.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2016
Simple and complete
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/11/2016
For a site that claims to be organic, I think there's still a lot of work to be done to achieve an ecological approach. I ordered a toothpick, a 2nd one is free. OK. The tubes are packaged in cardboard (from the brand) themselves packaged in paper, and delivered in another box! what superfluous packaging for a simple toothpaste! On top of that, the site has taken care to slip into the box not 1, not 2, not 3 but 4 booklets/flyers of ads for products I absolutely do not need!In short, it's hard to believe that these people are ecologists.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2016
Easy access.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/11/2016
Reliable and fast
Translated reviews

Account suspended

Cette attestation de confiance n'est plus disponible.

We use cookies for audience measurement and improving user experience.