Customer reviews of ParaNatura.bio

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Acheteur vérifié

Rating: 3 out of 5

Published on 27/11/2016 à 19h38 following a purchase from 20/11/2016

product conforms but delivery a little long

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/11/2016 à 13h20 following a purchase from 03/11/2016

well

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/11/2016 à 20h53 following a purchase from 16/11/2016

Price a little high, and above all, almost no discount points. I've been a customer for over 5 years and have only had one loyalty discount.

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/11/2016 à 17h35 following a purchase from 16/11/2016

Simple, efficient and correctly priced. All that's missing is PayPal payment and everything would be perfect.

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/11/2016 à 15h54 following a purchase from 12/11/2016

product arrived quickly, very well packaged .the tracking of the package by POST lacks precision

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/11/2016 à 15h11 following a purchase from 30/10/2016

I'm happy with ParaNatura bio.

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/11/2016 à 21h16 following a purchase from 13/11/2016

Fits me well

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/11/2016 à 16h54 following a purchase from 09/11/2016

nothing to say! product arrived on time, well packaged, conforms to my order! well done!

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Acheteur vérifié

Rating: 1 out of 5

Published on 13/11/2016 à 22h35 following a purchase from 05/11/2016

More than a week to receive my order

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/11/2016 à 16h13 following a purchase from 01/11/2016

Fast

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Acheteur vérifié

Rating: 4 out of 5

Published on 31/10/2016 à 18h26 following a purchase from 20/10/2016

lots of choice on products. I find all the products I need.

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/10/2016 à 19h27 following a purchase from 21/10/2016

The site is easy and pleasant to use. Delivery of products is free and conforms to the order, with deadlines respected. Missing the e-carte bleue payment method. Missing the availability of online invoices.

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/10/2016 à 16h46 following a purchase from 19/10/2016

why don't you tell us when the product has arrived at the relay point, and what's more, the carrier's link to the status of the parcel always says the same thing: sorry, but we can't.......

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Acheteur vérifié

Rating: 3 out of 5

Published on 20/10/2016 à 11h23 following a purchase from 10/10/2016

Site and payment complicated , We finally get there but forced to pay by check! Fast delivery upon receipt of check .

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Response from ParaNatura.bio Published on 19/10/2016

Hello, we're sorry you found our site complicated. Please don't hesitate to let us know what was bothering you so that we can make improvements. Best regards. ParaNatura.

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Acheteur vérifié

Rating: 4 out of 5

Published on 19/10/2016 à 18h11 following a purchase from 12/10/2016

Two remarks: difficult to find information on the delivery date (not well explained) - Also very short expiration date (December 2016) for one of the products received (Biomelin).

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Acheteur vérifié

Rating: 4 out of 5

Published on 17/10/2016 à 08h54 following a purchase from 07/10/2016

No comment

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Acheteur vérifié

Rating: 3 out of 5

Published on 12/10/2016 à 13h27 following a purchase from 04/10/2016

out of 5 jars of organic almond purée ordered, 2 were broken. Why block the quantity to be ordered at 5 when with 6 jars, the almond puree producer's cardboard box could have been reused and the jars could have arrived in good condition!

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Response from ParaNatura.bio Published on 19/10/2016

Hello, the producer's box does not contain any protection or spacer. You received the products in bubble wrap, which is the best protection. La Poste handles parcels with very little care. We apologize for the breakage. Yours faithfully ParaNatura

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/10/2016 à 15h30 following a purchase from 01/10/2016

nothing negative to say except that the stock of product is insufficient.

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/10/2016 à 16h33 following a purchase from 27/09/2016

Fast delivery. Solid packaging.

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/10/2016 à 09h19 following a purchase from 18/09/2016

Varied products, a little less expensive than in mainstream organic stores. One small drawback: limited quantities available for each product in my order + fairly long delivery times.

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/09/2016 à 21h45 following a purchase from 22/09/2016

I picked up my parcel this afternoon at my relay point and I'm not yet in a position to give an opinion on the teas purchased, which I'll have to taste first.

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/09/2016 à 12h43 following a purchase from 18/09/2016

I'm sorry I wasn't informed that my parcel had arrived at the point relay.

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/09/2016 à 13h52 following a purchase from 15/09/2016

fast delivery and contents as ordered

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Acheteur vérifié

Rating: 3 out of 5

Published on 20/09/2016 à 20h50 following a purchase from 13/09/2016

I am satisfied for the good reception but the ordered products are perishable on the 22/10 of this year!

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Response from ParaNatura.bio Published on 24/09/2016

Hello, we apologize for the short dates. However, these candies can be consumed without any problem. The manufacturing laboratory is out of stock and will receive the new batch in November. Best regards. ParaNatura.

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Acheteur vérifié

Rating: 3 out of 5

Published on 19/09/2016 à 15h32 following a purchase from 29/08/2016

very slow shipping

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Response from ParaNatura.bio Published on 24/09/2016

Hello, we apologize for the abnormal delay of your order. You will receive a discount voucher on your email address for a future order as a token of our apology. Best regards. ParaNatura.

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/09/2016 à 20h20 following a purchase from 12/09/2016

Fine

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/09/2016 à 14h51 following a purchase from 06/09/2016

Perfect and fast

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/09/2016 à 16h41 following a purchase from 12/08/2016

Good site

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Acheteur vérifié

Rating: 4 out of 5

Published on 31/08/2016 à 11h32 following a purchase from 24/08/2016

I quickly found the product I was looking for, clear and fluid site. Correct prices, fast and impeccable delivery.

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/08/2016 à 19h35 following a purchase from 22/08/2016

very good except that I was not warned of the arrival of my package at the relay point ... in fact finding the time long for delivery I went to see if they had not received it.

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/08/2016 à 14h52 following a purchase from 14/08/2016

The order was respected and delivered quickly. The box is a little large for the contents. The products are packed between crumpled cardboard, a little too present.

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Acheteur vérifié

Rating: 3 out of 5

Published on 28/08/2016 à 16h11 following a purchase from 21/08/2016

A safe site in general, but some areas need to be reviewed, such as supply and order handling.

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Acheteur vérifié

Rating: 4 out of 5

Published on 27/08/2016 à 14h30 following a purchase from 02/08/2016

Responsive site and good value for money

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Acheteur vérifié

Rating: 3 out of 5

Published on 25/08/2016 à 12h31 following a purchase from 13/08/2016

Delivery time was too long 10 days between order and delivery

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/08/2016 à 17h49 following a purchase from 19/07/2016

content very satisfactory; long delivery

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/08/2016 à 11h37 following a purchase from 11/08/2016

Well, apart from the fact that some products are missing, which aren't all that rare. On the other hand, it was impossible for me to order more than 4 packs of potato starch, not only because it was out of stock, but also because they didn't offer to ship it later when it was available.

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/08/2016 à 14h18 following a purchase from 06/08/2016

Easy-to-use and clear website. Good value for money. Order processing: fast. Fast delivery.

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Acheteur vérifié

Rating: 3 out of 5

Published on 15/08/2016 à 19h23 following a purchase from 06/08/2016

Top site but small problem with packaging

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/08/2016 à 18h52 following a purchase from 08/08/2016

well presented, efficient, fast

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/08/2016 à 08h38 following a purchase from 06/08/2016

Order arrived safely! Thank you Paranatura! I recommend it! However, you should specify on your site, for reception at a relay point, a period of days to wait after shipment of the package. As I had not received any confirmation of receipt of my parcel, I went to the relay point on August 13 to check (I had read in my account that you had sent the parcel on 08 but then no message to inform me that it had arrived).

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