Customer reviews of ParaNatura.bio

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 350 published reviews
5 2 695 80% 4 434 13% 3 112 3% 2 45 1% 1 64 2%

Reviews 1, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/03/2018
The customer service is responsive and respectful.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/03/2018
I'm taking off one star for the delivery time and the fact that we can't see the status of our order ...
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 28/02/2018
> Order placed February 28, 2018 NEVER to be delivered.
> DPD carrier and customer service deplorable. > 18 days for a package that never arrived, an order that will end with a refund on March 15... = Total Amateurism.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/02/2018
Psyllium Blond is a natural product that helps us with transis. Your delivery times and correct delivery. The reception as well. Thank you very much.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/02/2018
Wrong delivery address G. L. instead of G. de T.
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Response from ParaNatura.bio
Hello, The delivery address is in the name of Gérard de Tanit as you modified it. The billing address is in the name of Gérard Lavalloir as you created your account. The billing address is in the name of Gérard Lavalloir as you created your account. Best regards ParaNatura.Bio
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/02/2018
Reliable
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2018
Very pleased. I received the products quickly. And they were cheaper than elsewhere. I recommend +++++
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2018
fast reception
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/02/2018
Very good, easy access.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2018
Good, reliable site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2018
Correct delivery time, order conforms
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/02/2018
I ordered 3 bottles of quince juice. I received one that had expired more than 6 months ago!!!!!! This is totally unacceptable and dangerous. I won't leave it at that. ...
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Response from ParaNatura.bio
Hello, This is of course an error in the preparation of the order and was resolved as soon as you contacted our customer service department. Our apologies once again.
Best regards ParaNatura
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2018
PERFECT!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2018
serious
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2018
Sloppy collection point: this time no ID check and no signature when collecting. My previous order from October 2017 had been delivered to 478 bd Maréchal Joffre in 83100 Toulon, Optique Saint-Jean store, where there the work was done more seriously.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/01/2018
Nothing to report
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/01/2018
average I received 1 sample of tea and I find that desolate and petty as nothing to put
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/01/2018
T. Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2018
good fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2018
Very good except for the delivery that was supposed to take place on 24/01 between 10:30 and 13:30. Just as I was getting organized and waiting, I received an SMS at 11am announcing that I would not be delivered that day.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/01/2018
Waiting too long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/01/2018
Very complete but very expensive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/01/2018
The site is easy and practical. Everything is organized by category.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2018
well
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/01/2018
the delivery man couldn't find my address and sent the parcel to a platform in Toulouse...I live in the Grenoble area...look for the mistake...This is the 1st time this has happened...
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Response from ParaNatura.bio
Hello, This is your letter carrier and is of course independent of our service. Thank you for rating our service as 1. ParaNatura.Bio
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/01/2018
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/01/2018
very reactive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2017
well-made site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2017
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/12/2017
Very good site I found a product that I couldn't find elsewhere. Great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/12/2017
fine
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 16/12/2017
My order has not arrived
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Response from ParaNatura.bio
Hello, You will note on the tracking number that the deliveryman tried to deliver the parcel 3 times but that access to your mailbox is inaccessible. Please contact the Italian Post Office with the tracking number to solve the problem. Best regards ParaNatura.Bio
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/12/2017
I ordered chocolate from the site in 100 gram tablets and received 70 gram tablets. So not satisfied I find that the site that I did not know lacked seriousness.
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Response from ParaNatura.bio
Hello, We have just realized that Bonneterre has changed the capacity of some tablets. Please accept our apologies and ask our Customer Service Department to send you a €10 voucher to use on our site. Once again, our apologies. Sincerely ParaNatura.Bio
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2017
well
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/11/2017
Traces of spices in the package Box not sufficiently protected
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 27/11/2017
Very bad relationship with customer service, they take you down.First and last order on this site!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2017
Nothing
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2017
the site is well designed
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/11/2017
Product not delivered to the address indicated but to the post office.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/11/2017
I find the shipping costs a little excessive.
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