For this order I am very disappointed. I just received the product and surprise the expiration date of the product is 06/2018, we are in November 2018. What can I do? Product expired 6 months ago !!!!!! I'm going to call them tomorrow as of tomorrow and see with them what they're going to offer me.......Waste of time, waste of money............................
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 08/11/2018
patch still not received!.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/10/2018
Never received my order
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/10/2018
I never received my order, after nearly 1 month they tell me it's because I had not given my exact address while if, meanwhile no contact with them, do not answer the tel ... in short to flee!!!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/10/2018
At the time of purchase, the delivery time indicated was 72H and my parcel took almost 2 weeks to arrive. I'm glad it wasn't important, because how would I have managed if it was a very important parcel! It's not the fact that the delivery took so long that bothers me, but the fact that the time limit was not respected. What's more, my requests for a commercial gesture have gone unanswered. I will never order from this site again.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/06/2018
very bad product out of date
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/05/2018
Order placed on May 18th and only received on June 1st after a reminder (very disappointing as the order was intended to be delivered to my vacation destination and therefore arrived when I had already left).
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 03/05/2018
Good site but I received expired capsules!!!! I will not recommend!!!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/03/2018
No comment
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Response from ParaNatura.bio
Hello, Your order placed on 7/3 was dispatched the same day. Could you please tell us what bad experience you had with your order? Best regards ParaNatura.Bio
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 28/02/2018
> Order placed February 28, 2018 NEVER to be delivered.
> DPD carrier and customer service deplorable. > 18 days for a package that never arrived, an order that will end with a refund on March 15... = Total Amateurism.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/02/2018
I ordered 3 bottles of quince juice. I received one that had expired more than 6 months ago!!!!!! This is totally unacceptable and dangerous. I won't leave it at that. ...
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Response from ParaNatura.bio
Hello, This is of course an error in the preparation of the order and was resolved as soon as you contacted our customer service department. Our apologies once again.
Best regards ParaNatura
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/01/2018
the delivery man couldn't find my address and sent the parcel to a platform in Toulouse...I live in the Grenoble area...look for the mistake...This is the 1st time this has happened...
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Response from ParaNatura.bio
Hello, This is your letter carrier and is of course independent of our service. Thank you for rating our service as 1. ParaNatura.Bio
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 16/12/2017
My order has not arrived
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Response from ParaNatura.bio
Hello, You will note on the tracking number that the deliveryman tried to deliver the parcel 3 times but that access to your mailbox is inaccessible. Please contact the Italian Post Office with the tracking number to solve the problem. Best regards ParaNatura.Bio
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 27/11/2017
Very bad relationship with customer service, they take you down.First and last order on this site!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/11/2017
Product not delivered to the address indicated but to the post office.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/10/2017
The two products referenced 5610191 have too short a shelf life (March 2018).
Consequently, I would be grateful if you could tell me how to return them to you.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/07/2017
No email or message warning that the order had arrived Fortunately I went to the Mondial Relay site and found that my parcel had already been there for 4 days.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 25/06/2017
you take the liberty of changing the product without the buyer's agreement
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 03/04/2017
Delivery delay without prior communication. Order placed on Monday 03 April and still nothing received and I don't know how much longer it will take despite calls and messages.
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Response from ParaNatura.bio
Hello, you called and sent 2 emails. You got an answer each time. You placed your order on 3/4 and it left on 4/4 and you were informed. Mondial Relay has opened an investigation to find your parcel as we told you. Yours faithfully ParaNatura.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 28/01/2017
pity the products arrived quickly but they are soon out of date I think this will be the last order
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 27/11/2016
Product : Good, Delivery (packaging, speed): Good, Compliance with instructions (Delivery address / Billing address) : Very bad... unacceptable bad faith to boot....!!!!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/11/2016
I'm disappointed, I've been waiting more than 10 days for delivery, the parcel got lost between Toulouse and Essonne, not very competent.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/11/2016
More than a week to receive my order
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 29/02/2016
I'll never go back.
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Account suspended
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