no info on order being prepared for shipment or products missing
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Response from ParaNatura.bio
Hello, your order was dispatched on 30/3, arrived at the relay point on 1/4 and you picked it up on 4/4, the day before your review. We do not understand your comment. Yours faithfully ParaNatura.Bio
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/03/2017
Quite functional
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/03/2017
I would have liked to have been informed of the arrival of my parcel.
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Response from ParaNatura.bio
Hello, we're sorry but this is beyond our control. Mondial Relay regularly forgets to inform customers of the availability of their items at the relay point. Best regards. ParaNatura.Bio
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/03/2017
easy access to the products on the site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/03/2017
good, serious site
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/03/2017
medium
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/03/2017
Fine
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/03/2017
Very good, a little overpriced on some products.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/03/2017
Very good site and very correct: a bottle leaked in the package and I was given a voucher as compensation. Fast delivery.
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A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/03/2017
the products are of good quality, but the sample was taken 15 days ago and the parcel was received 3 days ago.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2017
delivery time a bit long but it didn't bother me
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/03/2017
reliable, however a large box for a small order is a negative point for me, but otherwise perfect service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/03/2017
Fast delivery, satisfied
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/02/2017
very slow delivery (1 week and a half!...)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/03/2017
Only received and not yet started
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/03/2017
Very wide choice, few missing references, very well placed prices, simple ordering, fast and careful delivery. The only thing missing is payment by PayPal. Highly recommendable site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/02/2017
very well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/02/2017
Interesting
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2017
it's nice
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2017
everything went well, received the package at home. perfect.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/02/2017
well
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/02/2017
medium
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Response from ParaNatura.bio
Hello, could you tell us what the problem is? Best regards. ParaNatura
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2017
Consumption dates are not noted damage
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2017
Very interesting site with regard to the products on offer.
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2017
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/02/2017
Site'well done fast delivery. I received bags to infuse in kdo but .... without explanation of the product ... ... so I will not try. Too bad the intention is good.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2017
Very nice site, products I knew before, so I'm satisfied with the products offered. I would definitely recommend your site!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2017
good no problems to report
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/01/2017
a bit large for 2 pots of cream
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/01/2017
The order arrived at the relay since 31/01/2017 I was not planned neither park email nor by SMS I passed by chance to the relay I find the parcel. Cordially
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 25/01/2017
I am dissatisfied with the delivery because the chosen relay was not respected.
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Response from ParaNatura.bio
Hello, the change of the relay point is beyond our control. The relay point companies may have to change the relay points depending on the saturation or closure of certain relay points. Best regards. ParaNatura.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2017
Received as ordered. Products "phytaromasol" already known and of good quality. Nothing in common with other "household" aerosols.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2017
very easy to find your product very fair prices compared to other websites
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/01/2017
satisfied with my order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/01/2017
excellent after-sales service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/01/2017
good site but some sections have no products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/01/2017
Clear site and very pleasant telephone reception! ONE BIG BEMOL: to pay with a VISA card I have to ask my bank for a code and receive it by SMS on A PORTABLE ... but I don't (want to) have one! On the other sites, I have the alternative of PAYPAL payment, WHICH IS IDEAL!!! I didn't appreciate having to send a check by mail ... Finally, as I'm obliged to evaluate products that I haven't started before sending my review, I've put a "bogus" rating, so an evaluation that is useless!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/01/2017
Very functional site, fast delivery, reliable products.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/01/2017
We'd like to be notified by sms when the parcel arrives at the relay point. A little extra would be a financial gesture, even a small sum or free postage would be a real plus and would build customer loyalty.
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Response from ParaNatura.bio
Hello, we're sorry that Mondial Relay forgot to notify you when your parcel arrived at the relay point. We advise you to choose DPD or La Poste point relais, whose management of relay point orders is much more reliable. Best regards. ParaNatura
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/01/2017
serious,fast
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