Customer reviews of ParaNatura.bio

I would have liked to be informed by email that I would not receive the choco spread instead of being surprised when I opened the parcel that it was not inside.

Problem during transport or delivery by the DPD company: the Vit C pink Hips glass bottle (although wrapped in bubble wrap) arrived broken into 1000 pieces. The glass still held together a little, as long as the plastic was tightly wrapped around it, but when I removed the plastic, everything fell apart and I nearly cut my fingers on the bits of glass. Nevertheless, with great care, I recovered and wiped each of the 101 tablets. I then stored them in another bottle, hoping not to swallow any mini shards of glass...

Delivery address partially postponed, resulting in late delivery.

Big disappointment from" loyal customer until now ": at the time of your delivery received from my last order, I did not receive any compensation of a bottle received at the time of my preceding order, of before, undrinkable, with filaments and block of whitish jelly, bad odor and undrinkable taste: worthy of the dustbin - considering my years of fidelity until then! it is a pity I expected better from your company! Here's an anti-advertising "from you"!

products seen as available on their site are not in fact available, and you only find out about them when you receive your parcel

I waited all day for my parcel to be delivered. It was delivered to the janitor's home without any notice in my letterbox. What's more, the Articulasil measuring bottle is cracked, making it unusable. What's more, the expiration date is March 2020, which is just enough time to use it.

Very good, but I gave it 3 stars because I had payment problems when I ordered...

My order did not appear in my profile after payment. I still received it. Please review your site.

Positive points: organic products at a reasonable price, quick response to requests for information sent via the contact form, order arrived compliant. Negative points: the time between order status "payment accepted" and "order preparation" was a little long, less quick response to facebook messages.

The order took 8 days to leave (after complaint) but the corresponding sum was deducted immediately. A missing product that has still not been reimbursed.

Having paid by bank transfer on the day of my order, the products ordered were out of stock and I had to wait for my items to be restocked. Otherwise, the items were in order and well packaged.

I'm happy with the speed of the shipment, but I wasn't able to get all the products I wanted. Why do you present the Bramble and Fir gemmo base in a red box and deliver them in the green box that can be found everywhere?

Very long delivery times and products expiring barely 10 days later when identical order made on another site and closest expiry date with a minimum of one month...

Hello, you're asking for my opinion on the order I placed on May 26 for the propolis ravintsara gummies. Well, I was glad to be supplied again as the large parapharmacy in Quissac where I used to buy them had not had them for a while despite my repeated requests, but I was disappointed because you didn't send me gummies but sweets, which is not at all the same thing, either because you no longer make the gums (which would be a great pity) or because I didn't pay attention when ordering The gums have many advantages for singers like me who need this propolis ravintsara cocktail to avoid damaging their voice and throat: they have less sugar, contain a higher dose of ravintsara and can be sucked at night while sleeping Have you stopped producing them, if not, what is their reference? M

Products IN GLASS not sufficiently protected, 1 apple puree + 1 almond puree toasted, items arrived completely broken. Disappointed by the packaging.

It would be wise to take into consideration the delivery method chosen: When you pay for delivery by appointment, whether you respect

The only problem was that my order had been delayed because a product was missing. I had to phone a week later to find out.

Very long delivery times as the product sold was not in stock (although it was in stock when the order was placed). I had to send an email to customer service as they didn't give me any information.

Nickel order except product shelf life too short

Too long for delivery.

Delivery times are relatively long, and stocks of certain products are very limited.

Incorrect order received

no comment

I had to contact Paranatura to hear about my order after ten days!

Very long delivery time, even though payment is withdrawn immediately!

I would have appreciated being notified of a missing product (unbilled, of course) rather than discovering it when I opened my delivery. I would have preferred to delay my entire order until it was complete.

Disappointed by the wait for my order

Not serious 2 weeks waiting and no mail I had to write twice to get a response and no commercial gesture

lack of exact and detailed composition of certain products

Products missing but refunded. A product with an expiration date (puffed rice cereals)

I received two products that expired several months ago, so I'm not very satisfied. I'm waiting to receive the new products in exchange. To be continued

Nothing to say about the order and the quality of the product received. However, the delivery still needs to be improved. At no time was I informed that the parcel was waiting for me at the parcel post (neither by email nor sms).

Very good site with very interesting prices, but I was disappointed on this order because I did not get all the products I had ordered (but they were refunded), which will force me to recommend earlier with new shipping costs. Otherwise, fast delivery.

The parcel took a long time to arrive, was well packaged and the products conformed.

Contrary to usual, the delivery time was long.

Very slow delivery and I did not receive my entire order, disappointed.

Good, but I regret that there is not enough stock for each order.

My order had been available since the beginning of the week and it was only when I went to check my account that I saw that it had arrived at a relay point. I didn't receive any information telling me that my order was available, neither by e-mail nor by SMS. So thank goodness I thought of that!

Lack of information about product availability.

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