Customer reviews of ParaNatura.bio

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9,4 /10
Overall rating: 9,4 out of 10
Based on 3 350 published reviews
5 2 695 80% 4 434 13% 3 112 3% 2 45 1% 1 64 2%

Reviews 2 and 4 stars

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Patrick L.
Rating: 4 out of 5
following a purchase from 19/05/2023
Good.
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Andre C.
Rating: 4 out of 5
following a purchase from 20/05/2023
ra.Deadline met-Product compliant
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Pascal C.
Rating: 2 out of 5
following a purchase from 16/04/2023
chocolate bars are sensitive to temperature variations, you have to be careful to put them in a temperate place so they don't spoil, because that's what happened with the bars I bought and won't be able to finish.
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Florent M.
Rating: 4 out of 5
following a purchase from 14/04/2023
I am happy with Paranatura.bio. Good customer service, good products, good delivery. One idea: please offer toothpicks with handles! I'm in Germany and I appreciate being delivered right here, and that's my only downside, the delivery charge has been multiplied by 3, what a shame. Keep up the good work!
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Marie-Clotilde R.
Rating: 4 out of 5
following a purchase from 08/03/2023
It's "almost" perfect!
the site: very good the prices: O KAY! the delivery: very fast. Only downside: the packing carton arrived all dented and partially torn. Fortunately, the jars of yacon syrup were superbly packaged (plastic bubble wrap + cardboard stuffing with bubble wrap) BRAVO! The relay store where I picked up my package: super!
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Martine A.
Rating: 4 out of 5
following a purchase from 19/02/2023
Fast delivery I can't evaluate your products, I don't have enough experience.
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Marcel B.
Rating: 4 out of 5
following a purchase from 14/02/2023
well
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Annie L.
Rating: 4 out of 5
following a purchase from 05/01/2023
Some products are not made for shipping. The shampoo leaked all over the parcel!
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Bernadette G.
Rating: 4 out of 5
following a purchase from 07/11/2022
Very large packaging compared to the contents! As a result, a lot of cardboard strapped together to prevent bundling, which adds weight and therefore cost to shipping.
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Bernadette G.
Rating: 4 out of 5
following a purchase from 13/09/2022
very responsive customer service, well-known products,
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Fernande C.
Rating: 4 out of 5
following a purchase from 27/10/2022
Reception assured.
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Raymond M.
Rating: 2 out of 5
following a purchase from 21/09/2022
Some products were in unacceptable condition (dates had passed and the appearance of the products had been altered, which had an effect on the taste). After a complaint, a discount was granted, but the main thing is not to send this type of product. As a customer, I expect a compliant product.
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Marie G.
Rating: 4 out of 5
following a purchase from 31/07/2022
3 working days to collect the parcel, that's short !!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/07/2022
Very friendly and responsive after-sales service. The parcel was sent the same afternoon I placed my order. Careful packaging
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/07/2022
On delivery I noticed that a bottle of aloe was broken. too bad
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Response from ParaNatura.bio
Hello, we're sorry that the carrier damaged your package. Instead of posting this comment, the best solution is to contact our Customer Service department and the problem can be resolved quickly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/06/2022
Hello, I would have liked to find make-up pencils for eyes: green or blue, however I am delighted with the procedure, the speed of the order, acceptance of payment by check, your seriousness: I will return to you for sure.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/05/2022
Fast and as ordered
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/04/2022
Quick and easy to use
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 31/01/2022
I received the sorghum flour with the date until March. I think this is not normal.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 23/01/2022
Ordered shower gel that leaked onto the pasta packets, and the use-by dates on the pasta were exceeded.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/01/2022
Hello, I'm a regular Paranatura Bio customer and I'd like to inform you that the Colissimo delivery driver showed up without a mask, even though access to the building is clearly signposted and sanitary constraints require this in an enclosed area. Please inform the service provider of this.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 23/12/2021
Poor packaging
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2021
Useful and well-done site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/11/2021
No problem, everything is simple.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/11/2021
I would have put 5 stars if a product had not arrived with the expiration date had passed... even if I think that this date is not important...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/10/2021
Serious, attentive customer service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/09/2021
We could offer free shipping on orders of 70/80 euros or even 100 euros.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/09/2021
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
a big box for 2 packets of MU tea, a bit exaggerated. i understand the shipping price.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/09/2021
clear
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 28/08/2021
An order placed and debited immediately, several weeks of waiting where in the end, they thought they had received no payment. Parcel received recently: 1 item, the most important for me, is missing. With a refund cheque. No email beforehand to let me know.
What's more, having gone through a cash back site where the brand was present, my cash was refused. I contacted them...the person who replied said he didn't know the cash Black platform. And no commercial gesture despite my written dissatisfaction.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/08/2021
Everything is ok, I can only regret that the lack of availability and more choice. But I suspect that with the success it will evolve, I wish you. For example I wanted in this order a bag of dog food 15 kg YARRAH adult, 600 gr raspberry jam, 5 chocolate bars Kaoka 75%, etc etc ... I am customer BIO 99% for everything I need, food and cleaning products and other 5 liters ..... cordialement
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/04/2021
not always possible to order 6 or 12 pieces (small stock)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/04/2021
a waiting time due to stock shortage but the fact of asking to be warned allowed me to have my order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/04/2021
the delivery box was in perfect condition but the two product boxes (body creams) were damaged. Otherwise, I'm very happy to be able to buy these products online, which I have trouble finding in stores.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/04/2021
Too bad I couldn't order more than 10 tablets, that would have saved me shipping costs.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/03/2021
simple and easy
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/01/2021
Good products and fast delivery, but twice I've ordered and twice products supposedly in stock have gone missing. However, reimbursement for missing products is ultra-fast!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
Very good. Product arrived very quickly. Well packaged.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/11/2020
Delivery in reasonable time but no order tracking. What do you need my email address for? I had to call your site to find out about the tracking.
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