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A
Rating: 4 out of 5
a waiting time due to stock shortage but the fact of asking to be warned allowed me to have my order.
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Customer reviews of ParaNatura.bio
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 3 350 published reviews
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
the delivery box was in perfect condition but the two product boxes (body creams) were damaged. Otherwise, I'm very happy to be able to buy these products online, which I have trouble finding in stores.
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A
Rating: 4 out of 5
Too bad I couldn't order more than 10 tablets, that would have saved me shipping costs.
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A
Rating: 4 out of 5
simple and easy
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A
Rating: 3 out of 5
Poorly packed parcel
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A
Rating: 4 out of 5
Good products and fast delivery, but twice I've ordered and twice products supposedly in stock have gone missing. However, reimbursement for missing products is ultra-fast!
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A
Rating: 4 out of 5
Very good. Product arrived very quickly. Well packaged.
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A
Rating: 3 out of 5
Site: good - customer service very average - I am not satisfied.
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A
Rating: 4 out of 5
Delivery in reasonable time but no order tracking. What do you need my email address for? I had to call your site to find out about the tracking.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
efficient and clear web site
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A
Rating: 4 out of 5
order received very quickly
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A
Rating: 4 out of 5
efficient
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A
Rating: 4 out of 5
Fine, but I wanted to order 4 boxes, and there were only 2 in stock.
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A
Rating: 4 out of 5
fast and efficient, just a shame not to have a little more stock on the prepause which would avoid having to reorder and incur shipping costs that could be avoided for me.
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A
Rating: 4 out of 5
Order received quickly, products well packaged
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A
Rating: 4 out of 5
I am satisfied with the delivery...and the internet browsing service impeccable...but a missing product that had to be reimbursed ... otherwise for the other products nothing to say..very good.
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A
Rating: 3 out of 5
The address indicated on the site is that of their store and not that of the warehouse. The products on the site are in their warehouse and not in their store.
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Response from ParaNatura.bio
Hello, Is it logical that we do not prepare orders in the middle of the store? The quantities you see on the site are the sum of the site and warehouse quantities. We don't understand your concern. ParaNatura.Bio
A
Rating: 4 out of 5
Slightly long time to post payment. Offer immediate online payment, like PayPal. Thank you.
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A
Rating: 4 out of 5
Hello, everything's fine except for the delivery, which was supposed to be handled by DPD's predict service. They no longer do this and explain themselves by saying that it's up to the sender to warn his customer. Not at all satisfied with the delivery, I had to collect my order from a depot otherwise the subcontractor would send it back.
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A
Rating: 4 out of 5
Everything is OK, from order to delivery, serious site.
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A
Rating: 4 out of 5
A little disappointed. Despite the care taken with the packaging, I noticed a jar of compote with the lid unscrewed, the product dripping down the glass. We immediately consumed the product, fearing it would spoil.
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
fast delivery
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A
Rating: 4 out of 5
As a loyal customer, we would have liked even more discounts, but otherwise you are very responsive, which we appreciate.
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A
Rating: 3 out of 5
Good reception.
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A
Rating: 4 out of 5
Order arrived very quickly, especially at this time of year. Thank you to your team and to the post office!
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A
Rating: 4 out of 5
I still haven't been delivered.
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A
Rating: 4 out of 5
delivery a little long
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A
Rating: 3 out of 5
Complicated for the payment, and I received an article for which the expiration date was exceeded.
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A
Rating: 4 out of 5
Delivery of the product ordered on time, no worries.
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A
Rating: 4 out of 5
No comment
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A
Rating: 4 out of 5
the delivery was very fast, although there were a few minor problems, not serious as I indicated below, but I would recommend it.
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A
Rating: 3 out of 5
already indicated on the speed at the bottom of the page: 4 out of 5! which makes about 3.5 out of 5. a little above average.
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A
Rating: 4 out of 5
Shipment well received despite current problems (Coronavirus)
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A
Rating: 3 out of 5
I would have liked to be informed by email that I would not receive the choco spread instead of being surprised when I opened the parcel that it was not inside.
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A
Rating: 4 out of 5
Good value for money. Delivery on time.
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A
Rating: 4 out of 5
Smooth navigation.
Parcel well received and a little late
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Parcel well received and a little late
A
Rating: 3 out of 5
Problem during transport or delivery by the DPD company: the Vit C pink Hips glass bottle (although wrapped in bubble wrap) arrived broken into 1000 pieces. The glass still held together a little, as long as the plastic was tightly wrapped around it, but when I removed the plastic, everything fell apart and I nearly cut my fingers on the bits of glass. Nevertheless, with great care, I recovered and wiped each of the 101 tablets. I then stored them in another bottle, hoping not to swallow any mini shards of glass...
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A
Rating: 4 out of 5
No
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