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C
Rating: 4 out of 5
Easy booking, good overview, great ride with "Diamant Bleu" dinner cruise
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Customer reviews of Paris en un Clic
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 1 696 published reviews
Summary of reviews
Paris en un Clic delivers consistently positive experiences across product quality and service. Guests highlight well-organized boat trips and friendly, knowledgeable guides who provide clear, engaging commentary and make the Parisian experience from the water feel unique and memorable. Reviews repeatedly praise smooth logistics, easy booking, reliable follow-up, and supportive staff who accommodate special requests and help groups enjoy a memorable outing. The overall experience is described as beautiful, enjoyable, and worth the detour to see Paris from different angles.
Reviews 1 and 4 stars
Reset filtersR
Rating: 1 out of 5
Food not good, friendly staff but my table was too far from the view.
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V
Rating: 4 out of 5
Except for the fact that booking in advance is useless because the waiting time is exactly the same as buying tickets on site, everything went well.
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S
Rating: 4 out of 5
Very good evening and good welcome
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M
Rating: 4 out of 5
I was disappointed not to be able to hear the comments broadcasted by loudspeaker. We were outside on the sides of the boat, and it was inaudible. The broadcasting method needs to be changed so that all travelers can hear.
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J
Rating: 4 out of 5
Very easy
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V
Rating: 4 out of 5
A very good evening! Tasty meal, top service. The background music could be improved. We heard '3x for me, for me formidable' three times. I would recommend this bistronomic cruise.
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S
Rating: 4 out of 5
Interesting package, efficient, 1 click and the reservation is sent to you. Nothing to complain about
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V
Rating: 4 out of 5
Beautiful experience on the Seine, we were pleasantly surprised by the quality of the meal which was of good quality. The only downside is that we paid 10 euros per person or 50 euros to be next to the bay windows but all the tables had the view!! And we did not do the tour initially planned due to the rising waters but it's not the organizers' fault. Thank you for this experience
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A
Rating: 4 out of 5
Hello thank you very much we really enjoyed it, only small downside we expected to go to Notre Dame. But otherwise very good.
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A
Rating: 4 out of 5
The reservation was a bit complicated to make.
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P
Rating: 4 out of 5
Very good service. The meal was excellent and the staff was available and friendly
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O
Rating: 4 out of 5
Magnificent city with superb monuments to visit or just to see. Too bad we are constantly disturbed by street vendors.
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P
Rating: 4 out of 5
Very good dinner and cruise
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B
Rating: 4 out of 5
Good organization. Quality service
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G
Rating: 4 out of 5
very friendly site to visit PARIS
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M
Rating: 4 out of 5
The sound coming from the speakers is not loud enough to understand all the comments well
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R
Rating: 4 out of 5
The outing could not take place due to a last-minute problem. So the outing was postponed to another date
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L
Rating: 4 out of 5
Superb cruise to discover Paris differently! Efficient staff! Small downside, just missing coffee with the menu! Otherwise very good, I recommend!
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K
Rating: 4 out of 5
Pleasant outing however the guide could be a bit clearer and more personalized. We hear the description in 3 languages and the location is not always described at the right time. Moreover, the noise of children shouting at each bridge does not help. It would be interesting to have personal guides possibly via a smartphone app or something else.
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N
Rating: 4 out of 5
There should be signs at the RER exit because we don't know which side of the bridge we are on. Comments in French and English only would be sufficient because they are out of sync with the location of the boat.
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M
Rating: 4 out of 5
Always interesting to rediscover the major must-sees from the Seine. Too bad the waiting area is swept by exhaust fumes and has a high noise level.
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J
Rating: 4 out of 5
No problems
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B
Rating: 1 out of 5
Not great.
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B
Rating: 4 out of 5
Cool and pleasant but in the middle of July it was too cold.
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A
Rating: 4 out of 5
Hello, the walk is very pleasant but two negative points - the smell of diesel - the sound to hear the visit and the delay between when she speaks and the place we pass by.
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T
Rating: 4 out of 5
Very pleasant cruise. Service is perfect. Meal: average because the wine is not of good quality and the meat is overcooked.
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S
Rating: 4 out of 5
Very nice walk on the Seine. A must if you only spend one day in Paris.
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L
Rating: 4 out of 5
Everything was perfect: welcome, meal, service... However, on the quay, the Paris Seine sign is not visible enough and I am waiting for a response that is not coming from the photographer for a complaint...
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D
Rating: 4 out of 5
We couldn't enjoy the explanations given along the route because of a poorly supervised school group by the teachers.
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E
Rating: 4 out of 5
Delighted with this outing
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L
Rating: 4 out of 5
It was good but not fast enough
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T
Rating: 4 out of 5
Excellent
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J
Rating: 4 out of 5
A calm and relaxing atmosphere for dinner and to have a good time either as a couple, with family or friends. Then a festive and friendly atmosphere at the end. An experience to repeat.
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E
Rating: 4 out of 5
Good, but seats in the middle of the boat, did not see the sights of Paris, too bad. Correct menu and good service.
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E
Rating: 4 out of 5
Excellent! A lot of professionalism. The price is well worth this activity. I will recommend it to all my acquaintances.
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N
Rating: 4 out of 5
Very good
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H
Rating: 1 out of 5
Upon arrival, we just asked if our 82-year-old mother could go through a special access, the young employee with long hair and glasses responded to me like a dog even though my question was phrased very politely! So young lady, if you work in customer relations, the least you can do is to be polite too instead of being aggressive as she was! Disgraceful! In the future, I will choose another booking site for my next visit!
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Response from Paris en un Clic
Dear Madam,
We have carefully noted your message. We are sorry for this event and regret the response you received on-site from the Bateaux Mouches company. However, we would like to clarify that we are Paris en un Clic and not the Bateaux Mouches company. Our platform is responsible for marketing a large number of venues in Paris (Cabarets, cruises, theaters, tours....). This does not diminish your disappointment regarding the response you received, however, we wanted to clarify things, particularly regarding your comment. In your review, the first comment (rated 1) concerns our services (the reservation and reception of your e-tickets), the second (rated 2) concerns the on-site service provided by the supplier, namely the Bateaux Mouches Company.
We remain at your disposal for any further clarification.
Best regards,
We have carefully noted your message. We are sorry for this event and regret the response you received on-site from the Bateaux Mouches company. However, we would like to clarify that we are Paris en un Clic and not the Bateaux Mouches company. Our platform is responsible for marketing a large number of venues in Paris (Cabarets, cruises, theaters, tours....). This does not diminish your disappointment regarding the response you received, however, we wanted to clarify things, particularly regarding your comment. In your review, the first comment (rated 1) concerns our services (the reservation and reception of your e-tickets), the second (rated 2) concerns the on-site service provided by the supplier, namely the Bateaux Mouches Company.
We remain at your disposal for any further clarification.
Best regards,
A
Rating: 4 out of 5
Generally good. Very pleasant waiter. Music a bit loud. Appetizer correct but nothing more (champagne, mojito). Overall very satisfying.
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C
Rating: 1 out of 5
Hello, I would have liked to give a better rating to this service but we could not appreciate the views of Paris. We were seated but many people stood in front of us preventing us from seeing. What's the point of having seats then? It's a shame.
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