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V
Rating: 4 out of 5
Friendly staff :)
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Customer reviews of Paris en un Clic
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 1 696 published reviews
Summary of reviews
Paris en un Clic delivers consistently positive experiences across product quality and service. Guests highlight well-organized boat trips and friendly, knowledgeable guides who provide clear, engaging commentary and make the Parisian experience from the water feel unique and memorable. Reviews repeatedly praise smooth logistics, easy booking, reliable follow-up, and supportive staff who accommodate special requests and help groups enjoy a memorable outing. The overall experience is described as beautiful, enjoyable, and worth the detour to see Paris from different angles.
Reviews 1 and 4 stars
Reset filtersC
Rating: 4 out of 5
Customer service is attentive, always there to facilitate procedures, I recommend.
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J
Rating: 4 out of 5
It's a shame there was no announcement regarding the main sites or monuments seen along the way, also no announcement (or prior info) for the availability of the 'apéros'. Aside from these 2 remarks (which were also shared with other passengers), everything went very well.
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C
Rating: 1 out of 5
After waiting a good half hour, we finally validate our tickets at the counter. We opted for a visit on Friday as departures were every half hour. We received no information that departures were actually every 45 minutes due to boat issues. We were with children so the wait was too long and we had to leave the queue. Unacceptable not to receive information in advance. We expect a gesture from the company that made us lose our time and money.
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P
Rating: 4 out of 5
Very pleasant staff! Even though I understand the reasons, I regret that the walk was shortened by a few places, and not the least! The most interesting places on the boat (upstairs) were closed, forced to stay on the starboard side it is more difficult to follow the order of the places described by the audio guide (which is very well done by the way).
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E
Rating: 4 out of 5
Very nice service. Too bad it was too quick, the trip unfortunately does not continue to Bercy... And the dinner service. The crew is very nice and attentive.
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M
Rating: 1 out of 5
Completely ruined with the Charles de Gaulle metro station closed and the Champs Elysées closed for May 8th, we could not make it to the meeting. There's no point in organizing these events on a public holiday. Really disappointed and money wasted with no possibility of a refund. I especially advise against it since the reservation can be made directly at the Eiffel Tower.
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N
Rating: 4 out of 5
Pleasant boat trip with a meal
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C
Rating: 4 out of 5
Hello I had a wonderful unforgettable evening with the members of my association. We are very satisfied with this excellent dinner cruise. I recommend it to others. Congratulations to the whole team.
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L
Rating: 4 out of 5
Very nice day, the cutting piece is amazing. Highly recommended. Restaurant, good
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D
Rating: 4 out of 5
Thank you for organizing tours and giving us the chance to 'float' on the Seine and admire Paris's history in a little time. It was a wonderful experience. I would like to have more audio commentary throughout the tour linking the information of the sites together and exposing the value of these sites in the history of France and its culture, to give a cultural importance rather than commercial, especially for foreigners and tourists. Thank you
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C
Rating: 1 out of 5
Unhappy 39€ for a high chair for my 10-month-old grandson and the photographer who spills a glass and does not inform the waiter to change the tablecloth and napkins
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L
Rating: 1 out of 5
You cannot get a refund even when canceling many days in advance! A nice scam! Be careful with the fine print when you book because it is marked 'non-refundable' in small. I find it borderline! I strongly advise against this site. Moreover, I received an email asking how my service went when I couldn't even attend and they knew it! Who are they mocking... us apparently. Best regards
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Y
Rating: 4 out of 5
It was a very pleasant experience. The atmosphere was there
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C
Rating: 4 out of 5
Too bad we didn't go all the way to Notre Dame
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S
Rating: 1 out of 5
We turned back in the middle of the trip, and could not see the advertised monuments: Notre Dame Cathedral in particular, without any explanation. The students were disappointed.
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J
Rating: 4 out of 5
Very good but too bad we couldn't see Notre Dame de Paris because the Seine was too high!!!!
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J
Rating: 4 out of 5
Nothing to complain about.
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P
Rating: 4 out of 5
Very good telephone reception to obtain information for organizing a school outing. Receipt of tickets by email very quick. The walk was very much appreciated by the students even though we could not do the complete tour due to the Seine being in flood. The comments should be more audible when we are outside at the bottom of the boat.
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P
Rating: 1 out of 5
Disappointing walk because the route was limited and places on the platform were prohibited. Even if the level of the Seine is certainly the cause, it would have been commercial to warn us and reduce the ticket price, for example.
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C
Rating: 1 out of 5
Location changed and no map was provided. Cab driver dropped me off in wrong location and the office was NOT helpful. Will never use again.
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W
Rating: 4 out of 5
Very enjoyable and lovely views of Paris
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C
Rating: 4 out of 5
Quick and easy
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A
Rating: 4 out of 5
Easy to use
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L
Rating: 4 out of 5
Room lacking colors of Brazil but good show and especially very very good meat
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A
Rating: 4 out of 5
Great evening
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J
Rating: 4 out of 5
Improve the company identification on the quay
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G
Rating: 4 out of 5
Very good show, good friendly evening
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B
Rating: 4 out of 5
Very nice outing well documented on the St Martin canal, thanks to a pleasant guide!
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L
Rating: 4 out of 5
Welcoming staff, very attentive. Very refined cuisine. The cruise was very good, we see the essential monuments. I recommend this company
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N
Rating: 4 out of 5
It is an authentic way to discover the city of Paris, its history, and its great monuments. Moreover, the price of the cruise is attractive. I highly recommend it.
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H
Rating: 4 out of 5
My friend and I had a great time on board the bus around Paris. The crew was friendly and helpful, and the lunch menu was fantastic. It is a convenient way to see the center of Paris. We recommend trying it out.
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M
Rating: 4 out of 5
Interesting. Shame for the high water that cut short the trip
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A
Rating: 4 out of 5
The ride went well overall even though the duration seemed short to me. To improve: the sitting seats
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M
Rating: 4 out of 5
A visit that unfortunately started on time but was cut short due to the flood
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P
Rating: 4 out of 5
Superb welcome, pleasant walk and good atmosphere. One regret, way too many people to access a seat... Overall, we had a good time with our little children. Would do it again.
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J
Rating: 4 out of 5
Too bad the explanations did not follow.
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L
Rating: 4 out of 5
Perfect, excellent meal, pleasant staff
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J
Rating: 4 out of 5
Great cruise
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M
Rating: 4 out of 5
Nice experience just the service needs to be revised
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