Customer reviews of Paris en un Clic

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9,1 /10
Overall rating: 9,1 out of 10
Based on 1 696 published reviews

Summary of reviews

Paris en un Clic delivers consistently positive experiences across product quality and service. Guests highlight well-organized boat trips and friendly, knowledgeable guides who provide clear, engaging commentary and make the Parisian experience from the water feel unique and memorable. Reviews repeatedly praise smooth logistics, easy booking, reliable follow-up, and supportive staff who accommodate special requests and help groups enjoy a memorable outing. The overall experience is described as beautiful, enjoyable, and worth the detour to see Paris from different angles.

Reviews 2 and 4 stars

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Pascal P.
Rating: 4 out of 5
following a purchase from 10/05/2024
Very pleasant staff! Even though I understand the reasons, I regret that the walk was shortened by a few places, and not the least! The most interesting places on the boat (upstairs) were closed, forced to stay on the starboard side it is more difficult to follow the order of the places described by the audio guide (which is very well done by the way).
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Elie C.
Rating: 4 out of 5
following a purchase from 08/05/2024
Very nice service. Too bad it was too quick, the trip unfortunately does not continue to Bercy... And the dinner service. The crew is very nice and attentive.
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Nicole C.
Rating: 4 out of 5
following a purchase from 04/05/2024
Pleasant boat trip with a meal
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Thierry W.
Rating: 2 out of 5
following a purchase from 05/05/2024
Hello, I am unhappy because I had requested an extra that was not communicated to the boat company. This extra was to celebrate the 10th wedding anniversary and therefore it did not have the same charm.
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Response from Paris en un Clic
Hello,

We understand your disappointment and apologize for any misunderstanding caused. Upon reviewing your initial request, you had indeed asked for a specific bottle to celebrate your wedding anniversary. However, it is important to note that our boat company receives a large number of clients each day, and our menus and services are established and presented in advance to ensure a pleasant and smooth experience for all our passengers.

Unfortunately, it is technically impossible for us to modify the menu or add specific items after its publication, given the volume of requests we receive. If we were to satisfy every particular request, it would make it difficult to manage our services effectively. We add the fact that your reservation was made 5 days before your visit, the orders with suppliers (and always considering the volume) are already validated.

However, we could have added items like candles, flowers, or other decorations to make your experience more special, however these last additions, present in the catalog, were not requested.

We understand your disappointment and hope that you also understand the challenges we face in maintaining our services at a high level for all our clients.

Please accept our apologies for any inconvenience caused and do not hesitate to contact us for any other questions or requests.

Best regards,
C
Constance P.
Rating: 4 out of 5
following a purchase from 04/05/2024
Hello I had a wonderful unforgettable evening with the members of my association. We are very satisfied with this excellent dinner cruise. I recommend it to others. Congratulations to the whole team.
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Lilly P.
Rating: 4 out of 5
following a purchase from 27/04/2024
Very nice day, the cutting piece is amazing. Highly recommended. Restaurant, good
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Dalal R.
Rating: 4 out of 5
following a purchase from 01/05/2024
Thank you for organizing tours and giving us the chance to 'float' on the Seine and admire Paris's history in a little time. It was a wonderful experience. I would like to have more audio commentary throughout the tour linking the information of the sites together and exposing the value of these sites in the history of France and its culture, to give a cultural importance rather than commercial, especially for foreigners and tourists. Thank you
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Yehoudi V.
Rating: 4 out of 5
following a purchase from 27/04/2024
It was a very pleasant experience. The atmosphere was there
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Céline K.
Rating: 4 out of 5
following a purchase from 21/04/2024
Too bad we didn't go all the way to Notre Dame
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Mario F.
Rating: 2 out of 5
following a purchase from 20/04/2024
The seats upstairs, once people stand up, those of us who remain seated can't see anything.
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Jennifer B.
Rating: 4 out of 5
following a purchase from 18/04/2024
Very good but too bad we couldn't see Notre Dame de Paris because the Seine was too high!!!!
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Patricia I.
Rating: 2 out of 5
following a purchase from 12/04/2024
I expected to go down and see Notre Dame, besides the audio was not heard outside. The upper part of the boat was closed.
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Jean-Luc V.
Rating: 4 out of 5
following a purchase from 12/04/2024
Nothing to complain about.
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Patricia B.
Rating: 4 out of 5
following a purchase from 12/04/2024
Very good telephone reception to obtain information for organizing a school outing. Receipt of tickets by email very quick. The walk was very much appreciated by the students even though we could not do the complete tour due to the Seine being in flood. The comments should be more audible when we are outside at the bottom of the boat.
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William A.
Rating: 4 out of 5
following a purchase from 27/03/2024
Very enjoyable and lovely views of Paris
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Claudine A.
Rating: 4 out of 5
following a purchase from 24/03/2024
Quick and easy
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Alex A.
Rating: 4 out of 5
following a purchase from 23/03/2024
Easy to use
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Lionel R.
Rating: 4 out of 5
following a purchase from 21/03/2024
Room lacking colors of Brazil but good show and especially very very good meat
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Alienor C.
Rating: 4 out of 5
following a purchase from 21/03/2024
Great evening
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Jacques B.
Rating: 4 out of 5
following a purchase from 18/03/2024
Improve the company identification on the quay
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Guy B.
Rating: 4 out of 5
following a purchase from 15/03/2024
Very good show, good friendly evening
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Blandine C.
Rating: 4 out of 5
following a purchase from 16/03/2024
Very nice outing well documented on the St Martin canal, thanks to a pleasant guide!
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Sandy D.
Rating: 2 out of 5
following a purchase from 16/03/2024
A bit disappointed, we don't see that many monuments. Punctuality appreciated.
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Laurence B.
Rating: 4 out of 5
following a purchase from 10/03/2024
Welcoming staff, very attentive. Very refined cuisine. The cruise was very good, we see the essential monuments. I recommend this company
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Mathis V.
Rating: 2 out of 5
following a purchase from 09/03/2024
The boat did not go into Paris due to the level of the Seine, it should have been communicated
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Noura S.
Rating: 4 out of 5
following a purchase from 27/02/2024
It is an authentic way to discover the city of Paris, its history, and its great monuments. Moreover, the price of the cruise is attractive. I highly recommend it.
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Hélène D.
Rating: 4 out of 5
following a purchase from 03/03/2024
My friend and I had a great time on board the bus around Paris. The crew was friendly and helpful, and the lunch menu was fantastic. It is a convenient way to see the center of Paris. We recommend trying it out.
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Martino C.
Rating: 4 out of 5
following a purchase from 28/02/2024
Interesting. Shame for the high water that cut short the trip
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Aissatou G.
Rating: 4 out of 5
following a purchase from 28/02/2024
The ride went well overall even though the duration seemed short to me. To improve: the sitting seats
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Marc V.
Rating: 4 out of 5
following a purchase from 27/02/2024
A visit that unfortunately started on time but was cut short due to the flood
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Pierre-Marie P.
Rating: 4 out of 5
following a purchase from 20/02/2024
Superb welcome, pleasant walk and good atmosphere. One regret, way too many people to access a seat... Overall, we had a good time with our little children. Would do it again.
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Josiane D.
Rating: 4 out of 5
following a purchase from 20/02/2024
Too bad the explanations did not follow.
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Ludovic B.
Rating: 4 out of 5
following a purchase from 17/02/2024
Perfect, excellent meal, pleasant staff
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Jean Marc E.
Rating: 4 out of 5
following a purchase from 15/02/2024
Great cruise
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Maxime A.
Rating: 4 out of 5
following a purchase from 15/02/2024
Nice experience just the service needs to be revised
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Keerthanaa K.
Rating: 4 out of 5
following a purchase from 14/02/2024
Excellent evening, the service was top-notch, the menu was delicious, and the view was splendid.
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Lauriano B.
Rating: 4 out of 5
following a purchase from 13/02/2024
The tour is magnificent, the cocktails are really very very good. Very close table arrangement, piled on top of each other
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Maxime Kevin Gautier N.
Rating: 4 out of 5
following a purchase from 09/02/2024
Consider putting a photographer on board to capture the moments. Otherwise, overall it was magnificent
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Pene Stephane Z.
Rating: 4 out of 5
following a purchase from 03/02/2024
We had an excellent evening. The perfect meal! The welcome was impeccable! The service was very good. We will return!
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Isabelle P.
Rating: 4 out of 5
following a purchase from 03/02/2024
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