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G
Rating: 5 out of 5
very positive.
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Customer reviews of Paris en un Clic
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 1 696 published reviews
Summary of reviews
Paris en un Clic delivers consistently positive experiences across product quality and service. Guests highlight well-organized boat trips and friendly, knowledgeable guides who provide clear, engaging commentary and make the Parisian experience from the water feel unique and memorable. Reviews repeatedly praise smooth logistics, easy booking, reliable follow-up, and supportive staff who accommodate special requests and help groups enjoy a memorable outing. The overall experience is described as beautiful, enjoyable, and worth the detour to see Paris from different angles.
Reviews 2 and 5 stars
Reset filtersN
Rating: 5 out of 5
Very good time spent with friends. Top staff and the manager was also very kind. I highly recommend.
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T
Rating: 2 out of 5
Hello, I am unhappy because I had requested an extra that was not communicated to the boat company. This extra was to celebrate the 10th wedding anniversary and therefore it did not have the same charm.
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Response from Paris en un Clic
Hello,
We understand your disappointment and apologize for any misunderstanding caused. Upon reviewing your initial request, you had indeed asked for a specific bottle to celebrate your wedding anniversary. However, it is important to note that our boat company receives a large number of clients each day, and our menus and services are established and presented in advance to ensure a pleasant and smooth experience for all our passengers.
Unfortunately, it is technically impossible for us to modify the menu or add specific items after its publication, given the volume of requests we receive. If we were to satisfy every particular request, it would make it difficult to manage our services effectively. We add the fact that your reservation was made 5 days before your visit, the orders with suppliers (and always considering the volume) are already validated.
However, we could have added items like candles, flowers, or other decorations to make your experience more special, however these last additions, present in the catalog, were not requested.
We understand your disappointment and hope that you also understand the challenges we face in maintaining our services at a high level for all our clients.
Please accept our apologies for any inconvenience caused and do not hesitate to contact us for any other questions or requests.
Best regards,
We understand your disappointment and apologize for any misunderstanding caused. Upon reviewing your initial request, you had indeed asked for a specific bottle to celebrate your wedding anniversary. However, it is important to note that our boat company receives a large number of clients each day, and our menus and services are established and presented in advance to ensure a pleasant and smooth experience for all our passengers.
Unfortunately, it is technically impossible for us to modify the menu or add specific items after its publication, given the volume of requests we receive. If we were to satisfy every particular request, it would make it difficult to manage our services effectively. We add the fact that your reservation was made 5 days before your visit, the orders with suppliers (and always considering the volume) are already validated.
However, we could have added items like candles, flowers, or other decorations to make your experience more special, however these last additions, present in the catalog, were not requested.
We understand your disappointment and hope that you also understand the challenges we face in maintaining our services at a high level for all our clients.
Please accept our apologies for any inconvenience caused and do not hesitate to contact us for any other questions or requests.
Best regards,
A
Rating: 5 out of 5
I recommend, friendly staff
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A
Rating: 5 out of 5
Very good, very caring and easy welcome, adult alone with luggage and children.
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F
Rating: 5 out of 5
Everything is very well organized, impeccable service, warm welcome.
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C
Rating: 5 out of 5
Speed of the order quick and efficient.
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Y
Rating: 5 out of 5
We were delighted with the service. So many good surprises. Thank you very much.
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J
Rating: 5 out of 5
Very nice bus ride experience while eating. Super friendly staff and very attentive. Would do it again in a group. Possibility to privatize the bus.
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J
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
well organized, no waiting!
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L
Rating: 5 out of 5
The service is very well designed and perfectly satisfied me.
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J
Rating: 5 out of 5
Very good, nice walk on the water
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B
Rating: 5 out of 5
Very good contact and excellent listening which allowed the organization of an exceptional evening that fully met our expectations.
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C
Rating: 5 out of 5
Magnificent
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V
Rating: 5 out of 5
Superb cruise before the sun
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M
Rating: 5 out of 5
very good as always
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S
Rating: 5 out of 5
Experience to live, warm setting, smiling and friendly staff.
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J
Rating: 5 out of 5
Very successful evening in line with expectations. Attentive service and particularly caring
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G
Rating: 5 out of 5
Very attentive and professional
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C
Rating: 5 out of 5
Very good value for money for a ride on the Seine and seeing the movements in a different way
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S
Rating: 5 out of 5
Very pleasant cruise on the Canal Saint Martin. Very easy reservation on the site, everything is noted on the confirmation and everything was respected. Bravo.
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S
Rating: 5 out of 5
Very good, online reservation, very clear information and top visit
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Y
Rating: 5 out of 5
Great
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M
Rating: 5 out of 5
Very nice walk and excellent guide
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F
Rating: 5 out of 5
Quick order. No problem on site. No waiting time. Pleasant staff. I recommend
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J
Rating: 5 out of 5
Everything is as expected
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P
Rating: 5 out of 5
Hello, the outing was greatly appreciated by the participants, looking forward to preparing the outing survey for the month of October. Good luck to the whole team. Best regards, Patricia
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D
Rating: 5 out of 5
Very pleasant cruise, and well-commented. Complete route with the locks, underground vault and route on the Seine.
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M
Rating: 2 out of 5
The seats upstairs, once people stand up, those of us who remain seated can't see anything.
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D
Rating: 5 out of 5
Easy and convenient reservation
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M
Rating: 5 out of 5
Very good service.
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V
Rating: 5 out of 5
An enriching and unforgettable experience!
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J
Rating: 5 out of 5
We had an excellent time.
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M
Rating: 5 out of 5
Great
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B
Rating: 5 out of 5
great
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C
Rating: 5 out of 5
Great
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J
Rating: 5 out of 5
Great guided tour with wine tasting at the Caves du Louvre in Paris. These caves are located in the hotel of Claude Trudon, sommelier and candlemaker of Louis XV. It was very informative and we drank excellent white and red wines!!
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P
Rating: 2 out of 5
I expected to go down and see Notre Dame, besides the audio was not heard outside. The upper part of the boat was closed.
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M
Rating: 5 out of 5
Perfect welcome and person at the reception for information. On the boat, an audio per person would be more comfortable; people do not listen and since they chat we hardly heard anything
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