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A
Rating: 4 out of 5
Good. The product could have been sent in a smaller box to avoid waste.
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Customer reviews of Patrice Mulato EN
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
The site presents the products well with all their characteristics and appropriate advice.
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A
Rating: 2 out of 5
It gives beautiful reflections, but for white hair, it's not great, it gives yellow reflections, the difference is too obvious, I won't buy it again.
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Response from Patrice Mulato EN
Hello,
We are surprised and sorry that the product did not bring you complete satisfaction.
To reduce the yellow reflections on white hair, you can use the blue earth repigmenting treatment.
Best regards,
The Mulato team
We are surprised and sorry that the product did not bring you complete satisfaction.
To reduce the yellow reflections on white hair, you can use the blue earth repigmenting treatment.
Best regards,
The Mulato team
A
Rating: 4 out of 5
Very good site, visibility and complete and clear description of the products!!
Nothing to say.
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Nothing to say.
A
Rating: 2 out of 5
Does not yellow more than another product... Leaves hair rough.
Moreover, the pump does not work!
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Moreover, the pump does not work!
Response from Patrice Mulato EN
Hello,
We are sorry for the inconvenience, can you give me the batch number so we can check if this is the only product in this case?
We are quite surprised by your opinion on this product, we generally receive good feedback on this product. We are sorry that this product did not bring you complete satisfaction.
Best regards,
The Mulato team
We are sorry for the inconvenience, can you give me the batch number so we can check if this is the only product in this case?
We are quite surprised by your opinion on this product, we generally receive good feedback on this product. We are sorry that this product did not bring you complete satisfaction.
Best regards,
The Mulato team
A
Rating: 4 out of 5
Natural origin products
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A
Rating: 4 out of 5
fast
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A
Rating: 4 out of 5
Good advice, quality products but the prices are high
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A
Rating: 4 out of 5
Very fast shipping and very effective products but some defects on certain shampoo closures so packages sometimes filled with liquid and therefore less shampoo in the bottles
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Response from Patrice Mulato EN
Hello,
We are sorry for the inconvenience, we take your comment into account and will pass on the information so that this does not happen again.
Best regards,
The Mulato team
We are sorry for the inconvenience, we take your comment into account and will pass on the information so that this does not happen again.
Best regards,
The Mulato team
A
Rating: 4 out of 5
Order delivered quickly, quality products. Small error during packaging but active complaint service. Problem resolved very quickly
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A
Rating: 4 out of 5
Easy to order
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Good readability, pleasant interface, easy to use.
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A
Rating: 4 out of 5
I love the site, I plan to continue ordering because the products are fantastic, however, I would have liked much cheaper shipping costs ...
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A
Rating: 4 out of 5
Nothing to report.
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A
Rating: 4 out of 5
Very satisfied with the entire purchase: ordering process, delivery, product performance. Area for improvement: insufficient information on what to expect from repigmenting treatments, what choice for what case. In particular: for naturally partially whitened hair, which would like a non-covering color, for a streaked effect
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A
Rating: 4 out of 5
The site is very user-friendly. Lacks a real color chart for repigmenting choices.
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A
Rating: 4 out of 5
I love using these products because they are natural and paraben-free. The prices are quite reasonable and they are French!!
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A
Rating: 4 out of 5
This site is impeccable
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A
Rating: 4 out of 5
Easy to use.
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A
Rating: 4 out of 5
The site is quite clear, the products are well presented.
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A
Rating: 4 out of 5
First order and I am delighted with my purchase! Just a mistake in the ordered product but exchange and return very simple and fast!
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A
Rating: 4 out of 5
Extremely satisfied with the ordered products, I who am a natural redhead. Guaranteed results. Too bad out of stock for the burnt sienna repigmenting.
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Meets my expectations. Natural origin products.
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A
Rating: 4 out of 5
good products in general
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A
Rating: 4 out of 5
good and intuitive, nothing more
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A
Rating: 4 out of 5
easy to use, wide choice of products
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A
Rating: 4 out of 5
well-made site and quality products
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A
Rating: 4 out of 5
very well made and explicit
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A
Rating: 4 out of 5
Easy to use site
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A
Rating: 4 out of 5
The site is great.
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A
Rating: 4 out of 5
Interesting site that offers natural products to experiment with beautiful shades of coloring (focusing more on the shade than on the coloring itself) and to take care of your hair. Quality service, I didn't need any after-sales service, the necessary information is provided on the site or on the products. I would be absolutely a fan if it weren't so expensive... price drops or regular promotions could retain customers, me first ;)
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A
Rating: 4 out of 5
It's clear and especially the descriptions of each product are well explained
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A
Rating: 2 out of 5
Not satisfied with the product
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A
Rating: 4 out of 5
Site not very clear but good product.
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A
Rating: 4 out of 5
I am not thrilled with numerous order follow-up emails. 1, 2 at most, would suit me.
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A
Rating: 4 out of 5
......
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A
Rating: 4 out of 5
I took 2 treatments and shampoo one for a cool blonde effect and one Venetian because I sell wigs made of natural hair and I wear them myself from time to time. On one of them I had dyed it red and over time the color faded for the repigmentation of it, it's great the color has become flashy again like I liked it, it's a beautiful redhead I really love but be careful to spread it well (to see if it doesn't mix with a cream because in some places it's super flashy it took a lot. On the other hand for the polar blonde be careful because I ended up with hair almost gray so it's average fortunately it has faded but well.. in any case it really works well
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