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A
Rating: 5 out of 5
Very good
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Customer reviews of Patrice Mulato EN
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very ergonomic website, with test images of their products, there is nothing to say it's perfect.
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A
Rating: 5 out of 5
good product and responsive customer service thank you!
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A
Rating: 5 out of 5
Very good products. Fast delivery.
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Excellent quality products
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A
Rating: 5 out of 5
very happy with this product, I recommend it
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A
Rating: 5 out of 5
Clear site and very fast delivery!
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A
Rating: 5 out of 5
very good site
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A
Rating: 5 out of 5
There was a small problem with the delivery, I never received the first product, but I contacted the site and they were very kind to resend it at their expense, it was really very nice of them, I will regularly recommend from them
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A
Rating: 5 out of 5
Complete site with a lot of choice of natural products.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Serious
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A
Rating: 5 out of 5
Nothing to report, everything is perfect.
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A
Rating: 2 out of 5
I am not happy with this order, there was an issue with the delivery but I have already expressed my dissatisfaction.
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Response from Patrice Mulato EN
Hello,
We are sorry for the inconvenience caused, has the problem been resolved?
We remain at your disposal.
The Mulato team
We are sorry for the inconvenience caused, has the problem been resolved?
We remain at your disposal.
The Mulato team
A
Rating: 5 out of 5
Fast delivery and no issues
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A
Rating: 5 out of 5
Simple communication with chat and quality advice. Fast order shipping.
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A
Rating: 5 out of 5
Simple communication, quality advice. Fast order shipping.
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A
Rating: 5 out of 5
Easy site .. simple transactions to carry out
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A
Rating: 5 out of 5
great
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast delivery. Very good!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Fast delivery, great products
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast delivery, top product I ordered to maintain my gray obtained by color it revives it with every shampoo I recommend ++++ and the oil for the hair even better, colorless so very good my hair regains strength thank you
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A
Rating: 5 out of 5
Wide choice of products, fast and compliant delivery. Nothing to complain about.
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A
Rating: 5 out of 5
extra products, after a little hesitation with the dosage because I have long hair, the result is perfect!
the tone on tone is very natural and fades gently over washes
Very good quality of products.
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the tone on tone is very natural and fades gently over washes
Very good quality of products.
A
Rating: 5 out of 5
Very clear site.
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A
Rating: 5 out of 5
Contacted Mulato Cosmetics as I had not received my package. The person I spoke to online was very attentive, very professional and sent me a new package that I received in the following days. Excellent service.
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A
Rating: 5 out of 5
Clear site. The products are well categorized, you can quickly find what you are looking for. I received the order very quickly.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Well-made ergonomic site
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A
Rating: 5 out of 5
very fast delivery, nothing to report
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A
Rating: 5 out of 5
Quickly resolves any issues competently
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A
Rating: 2 out of 5
It gives beautiful reflections, but for white hair, it's not great, it gives yellow reflections, the difference is too obvious, I won't buy it again.
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Response from Patrice Mulato EN
Hello,
We are surprised and sorry that the product did not bring you complete satisfaction.
To reduce the yellow reflections on white hair, you can use the blue earth repigmenting treatment.
Best regards,
The Mulato team
We are surprised and sorry that the product did not bring you complete satisfaction.
To reduce the yellow reflections on white hair, you can use the blue earth repigmenting treatment.
Best regards,
The Mulato team
A
Rating: 2 out of 5
Does not yellow more than another product... Leaves hair rough.
Moreover, the pump does not work!
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Moreover, the pump does not work!
Response from Patrice Mulato EN
Hello,
We are sorry for the inconvenience, can you give me the batch number so we can check if this is the only product in this case?
We are quite surprised by your opinion on this product, we generally receive good feedback on this product. We are sorry that this product did not bring you complete satisfaction.
Best regards,
The Mulato team
We are sorry for the inconvenience, can you give me the batch number so we can check if this is the only product in this case?
We are quite surprised by your opinion on this product, we generally receive good feedback on this product. We are sorry that this product did not bring you complete satisfaction.
Best regards,
The Mulato team
A
Rating: 5 out of 5
Perfect... fast delivery
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A
Rating: 5 out of 5
Order received on time. Too bad the shipping costs are free from a certain amount (too high for my taste). I discovered the brand by chance while surfing the net. I adopt it. I will recommend it with my eyes closed. Mulato products are cheaper on the Mulato site than on some partner sites (1 to 2 euros difference).
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