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L
Rating: 3 out of 5
satisfied as usual.
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Customer reviews of Peau De Vache
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 288 published reviews
Reviews 1, 2, 3 and 4 stars
Reset filtersD
Rating: 3 out of 5
Pleasant to the touch Potential effect to be validated ... for now everything is fine
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M
Rating: 2 out of 5
Lack of communication
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Response from Peau De Vache
Hello Muriel,
Thank you for taking the time to share your feedback.
We are sorry to hear that you felt a lack of communication.
It is true that the handling of your order did not meet what you could expect from us and we apologize for that.
We indeed had restocking issues and the availability of the product was not communicated adequately.
Thank you for your understanding and patience.
Best regards,
Nicolas JEAN
Thank you for taking the time to share your feedback.
We are sorry to hear that you felt a lack of communication.
It is true that the handling of your order did not meet what you could expect from us and we apologize for that.
We indeed had restocking issues and the availability of the product was not communicated adequately.
Thank you for your understanding and patience.
Best regards,
Nicolas JEAN
M
Rating: 2 out of 5
Perfect
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J
Rating: 4 out of 5
Great site, beautiful quality of skins, fast delivery, top!
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M
Rating: 1 out of 5
Hello, I am not satisfied, the size of the product does not match the indicated size. We can understand that it is handmade, but still... the stitching is not great because there are loose threads, which is very unfortunate because I would have liked to reorder.
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Response from Peau De Vache
Hello Sir,
The patchwork cushions are made from 10 x 10 cm squares, so your cushion cannot be less than 40 x 40 cm.
I suggest you measure it again, and you will see that it is indeed 40 x 40 cm, as mentioned on our product sheet.
Regarding the stitching, it sometimes happens that a thread is loose, but you can cut it without any problem, although I agree that this should have been noticed on our side.
Best regards,
Nicolas JEAN
The patchwork cushions are made from 10 x 10 cm squares, so your cushion cannot be less than 40 x 40 cm.
I suggest you measure it again, and you will see that it is indeed 40 x 40 cm, as mentioned on our product sheet.
Regarding the stitching, it sometimes happens that a thread is loose, but you can cut it without any problem, although I agree that this should have been noticed on our side.
Best regards,
Nicolas JEAN
H
Rating: 4 out of 5
Good experience
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É
Rating: 4 out of 5
Very satisfied with delivery time and product
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C
Rating: 4 out of 5
Nice quality of the fur, I expected a little "softness" between the skin and the stool, a little thickness of foam would have been perfect.
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T
Rating: 3 out of 5
3 weeks after ordering, with no news or delay, I called and was told that the company had been in existence for over 15 years that the order was in progress and... no delay Delivered 4 days later with a satisfactory, compliant product.
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J
Rating: 1 out of 5
super
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X
Rating: 1 out of 5
Very good
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M
Rating: 4 out of 5
very nice purchase with a beautiful effect on the armchair thank you to recommend to my friends and family
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P
Rating: 4 out of 5
Fast delivery.satisfied with the product
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M
Rating: 3 out of 5
Delivery a little slow
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Response from Peau De Vache
Hello, ma'am,
Your parcel left the day after you placed your order.
You chose the free shipping by Mondial Relay and indeed it takes 3 working days.
For faster delivery, we offer Colissimo, which takes 2 days.
Best regards,
Nicolas JEAN
Your parcel left the day after you placed your order.
You chose the free shipping by Mondial Relay and indeed it takes 3 working days.
For faster delivery, we offer Colissimo, which takes 2 days.
Best regards,
Nicolas JEAN
N
Rating: 2 out of 5
excellent product, fast and efficient transaction and delivery!
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C
Rating: 3 out of 5
The first shipment did not correspond to the item ordered, but you were quick to make the necessary arrangements. Thank you
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J
Rating: 4 out of 5
Incredible responsiveness from customer service following a delivery imbroglio
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C
Rating: 4 out of 5
Quality of advice, responsiveness, splendid product
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B
Rating: 4 out of 5
The order took longer but the quality is excellent. We received a gift for the delay. Good company
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C
Rating: 2 out of 5
Pass
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M
Rating: 1 out of 5
I still haven't received my order
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Response from Peau De Vache
Hello,
It took Mondial Relay 8 days to deliver your parcel.
This is very long compared to the 3 days announced by this carrier.
Nevertheless, we hope you are satisfied with your medicalized sheepskin.
Best regards
Nicolas JEAN
It took Mondial Relay 8 days to deliver your parcel.
This is very long compared to the 3 days announced by this carrier.
Nevertheless, we hope you are satisfied with your medicalized sheepskin.
Best regards
Nicolas JEAN
A
Rating: 1 out of 5
Delivery time not respected.
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Response from Peau De Vache
Hello,
We have indeed had a delay on your order because the products indicated "in stock" when you placed your order were not perfect and we have therefore preferred to delay your order to send you a fully satisfactory calfskin.
Thank you for your understanding.
Sincerely
Nicolas Jean
We have indeed had a delay on your order because the products indicated "in stock" when you placed your order were not perfect and we have therefore preferred to delay your order to send you a fully satisfactory calfskin.
Thank you for your understanding.
Sincerely
Nicolas Jean
J
Rating: 2 out of 5
I ordered two sheepskin rugs - one was delivered. I made a claim and the second one was sent - but it's a different size. I had to send it back and now I'm waiting for the replacement...the quality is very good but there are service problems - this time.
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A
Rating: 4 out of 5
Good quality product, as shown in the photo, just a little problem with the order tracking. Otherwise, I recommend this site.
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B
Rating: 4 out of 5
Nice work
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N
Rating: 4 out of 5
Super beautiful
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R
Rating: 4 out of 5
I am satisfied with the quality and the color
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B
Rating: 2 out of 5
You can't tell on skins. It is necessary to wait several months before seeing if the quality is good. For the moment : ok
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C
Rating: 4 out of 5
Very nice quality but a bit small
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M
Rating: 4 out of 5
Very satisfied with the order.
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M
Rating: 3 out of 5
Fast delivery but product not as expected: hair too long and small smell. The return (free) was without problem
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C
Rating: 3 out of 5
Well done site, but the coordination between the accounting department and the sales department is insufficient. Correct delivery, product conforms to the description.
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J
Rating: 4 out of 5
Delivery time a little long this time... but still nice products!
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F
Rating: 4 out of 5
The parcel is ok but the address of withdrawal of the parcel (a store) was not the good one...
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S
Rating: 1 out of 5
The delivery man came to my house, it seems three times, without knowing it and ended up looking at the relay point !!!!!!!!!!!
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C
Rating: 3 out of 5
Product received quickly and conforms to the request for the size but I find it a little yellow, I would have liked it to be white
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L
Rating: 4 out of 5
very good, good quality product
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L
Rating: 4 out of 5
Very good quality items and a very helpful after sales service. I do not put the maximum note because we had a small problem of delivery with colissimo. A big thank you to Nicolas who did his best.
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Y
Rating: 2 out of 5
Not very serious Delays much too long And expensive for what it is
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Response from Peau De Vache
Hello Sir, you ordered products in the Outlet section with a more than substantial discount so you can't say that our products are expensive, especially since the quality is there, and you know it otherwise it seems to me that you would have sent the products back.
You also ordered a product that was not in stock and that we had to put in production; indeed the delay was longer than expected especially because of the summer period and we apologize for that.
And finally, you contacted us to explain that the pouf you wanted was square when it only exists in diameter 45 or 70 cm, so round.
I think that we have nothing to reproach us as for your order if it is not the delay of delivery of the pouf.
Sincerely,
Nicolas JEAN
You also ordered a product that was not in stock and that we had to put in production; indeed the delay was longer than expected especially because of the summer period and we apologize for that.
And finally, you contacted us to explain that the pouf you wanted was square when it only exists in diameter 45 or 70 cm, so round.
I think that we have nothing to reproach us as for your order if it is not the delay of delivery of the pouf.
Sincerely,
Nicolas JEAN
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