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L
Rating: 3 out of 5
satisfied as usual.
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Customer reviews of Peau De Vache
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 288 published reviews
Reviews 1 and 3 stars
Reset filtersD
Rating: 3 out of 5
Pleasant to the touch Potential effect to be validated ... for now everything is fine
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M
Rating: 1 out of 5
Hello, I am not satisfied, the size of the product does not match the indicated size. We can understand that it is handmade, but still... the stitching is not great because there are loose threads, which is very unfortunate because I would have liked to reorder.
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Response from Peau De Vache
Hello Sir,
The patchwork cushions are made from 10 x 10 cm squares, so your cushion cannot be less than 40 x 40 cm.
I suggest you measure it again, and you will see that it is indeed 40 x 40 cm, as mentioned on our product sheet.
Regarding the stitching, it sometimes happens that a thread is loose, but you can cut it without any problem, although I agree that this should have been noticed on our side.
Best regards,
Nicolas JEAN
The patchwork cushions are made from 10 x 10 cm squares, so your cushion cannot be less than 40 x 40 cm.
I suggest you measure it again, and you will see that it is indeed 40 x 40 cm, as mentioned on our product sheet.
Regarding the stitching, it sometimes happens that a thread is loose, but you can cut it without any problem, although I agree that this should have been noticed on our side.
Best regards,
Nicolas JEAN
T
Rating: 3 out of 5
3 weeks after ordering, with no news or delay, I called and was told that the company had been in existence for over 15 years that the order was in progress and... no delay Delivered 4 days later with a satisfactory, compliant product.
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J
Rating: 1 out of 5
super
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X
Rating: 1 out of 5
Very good
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M
Rating: 3 out of 5
Delivery a little slow
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Response from Peau De Vache
Hello, ma'am,
Your parcel left the day after you placed your order.
You chose the free shipping by Mondial Relay and indeed it takes 3 working days.
For faster delivery, we offer Colissimo, which takes 2 days.
Best regards,
Nicolas JEAN
Your parcel left the day after you placed your order.
You chose the free shipping by Mondial Relay and indeed it takes 3 working days.
For faster delivery, we offer Colissimo, which takes 2 days.
Best regards,
Nicolas JEAN
C
Rating: 3 out of 5
The first shipment did not correspond to the item ordered, but you were quick to make the necessary arrangements. Thank you
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M
Rating: 1 out of 5
I still haven't received my order
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Response from Peau De Vache
Hello,
It took Mondial Relay 8 days to deliver your parcel.
This is very long compared to the 3 days announced by this carrier.
Nevertheless, we hope you are satisfied with your medicalized sheepskin.
Best regards
Nicolas JEAN
It took Mondial Relay 8 days to deliver your parcel.
This is very long compared to the 3 days announced by this carrier.
Nevertheless, we hope you are satisfied with your medicalized sheepskin.
Best regards
Nicolas JEAN
A
Rating: 1 out of 5
Delivery time not respected.
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Response from Peau De Vache
Hello,
We have indeed had a delay on your order because the products indicated "in stock" when you placed your order were not perfect and we have therefore preferred to delay your order to send you a fully satisfactory calfskin.
Thank you for your understanding.
Sincerely
Nicolas Jean
We have indeed had a delay on your order because the products indicated "in stock" when you placed your order were not perfect and we have therefore preferred to delay your order to send you a fully satisfactory calfskin.
Thank you for your understanding.
Sincerely
Nicolas Jean
M
Rating: 3 out of 5
Fast delivery but product not as expected: hair too long and small smell. The return (free) was without problem
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C
Rating: 3 out of 5
Well done site, but the coordination between the accounting department and the sales department is insufficient. Correct delivery, product conforms to the description.
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S
Rating: 1 out of 5
The delivery man came to my house, it seems three times, without knowing it and ended up looking at the relay point !!!!!!!!!!!
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C
Rating: 3 out of 5
Product received quickly and conforms to the request for the size but I find it a little yellow, I would have liked it to be white
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A
Rating: 3 out of 5
Satisfied with the purchase of a cushion in accordance with my tastes. I was very disappointed that I was not satisfied with my order for a custom-made carpet: the answers were late and did not comply with my wishes.
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P
Rating: 1 out of 5
The fur is beauiful, Unfortunately it had perfume/chemical smell was very strong. I aired it for 2 days outside. The smell was just as strong - so, as I couldn't use it that way, I washed it on the wool setting. It still reeked after washing and my washing machine was covered in a fine white powder. I threw it away!
J
Rating: 3 out of 5
It took a long time to send the order. I could have taken advantage of the black friday specials if I had known
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D
Rating: 3 out of 5
I received the well-made cushion quickly, but unfortunately its dimensions do not correspond to those indicated, so it is too small for the pouf for which I intended this beautiful cushion....
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Response from Peau De Vache
Hello, the cushions are the right size. Yours is 40 x 40 cm but it is not our fault if the size of the cushion is too small for your use.
Best regards,
Nicolas
Best regards,
Nicolas
F
Rating: 3 out of 5
FAST TURNAROUND, WELL PROTECTED BUT DISAPPOINTED WITH THE QUALITY AND THE COLOUR WAS DIFFERENT. I BOUGHT MUCH BETTER QUALITY SHEEPSKINS ELSEWHERE.
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B
Rating: 3 out of 5
Very nice skin, too bad we don't warn you when it arrives at the relay point
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A
Rating: 3 out of 5
Easy to order, no delivery problems. I only regret that there is no guarantee for a product of this value
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M
Rating: 3 out of 5
stubborn smell of my 2 carpets
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G
Rating: 3 out of 5
They are beautiful skins but do not always fit the size indicated in the description. I asked for an exchange and it was done without any problem. I think this site is serious but should be more vigilant in the control of products.
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H
Rating: 3 out of 5
surprised by the color which was not the ordered night blue
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Response from Peau De Vache
Hello, we discover with surprise your message. If the product is not suitable for you, you can ask us for an exchange or a refund, it is totally free for you. We provide the return label. As for the color, it seems to me (unless I made a mistake in shipping) that it is indeed a blue color as per the picture. We have been selling this product for years and have never had this kind of remark... We are very sorry that your product is not suitable for you, but it would have been easier if you had told us about the problem so that we could have found a solution. If it is a mistake, it is human and we are at your disposal by phone, 7 days a week, from 09H00 to 19H00 for any request. Sincerely, Nicolas JEAN
R
Rating: 3 out of 5
I am very disappointed because I ordered a white carpet with silver spots and I received a grey carpet with silver spots.
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L
Rating: 3 out of 5
Good
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I
Rating: 1 out of 5
At this date I have no news of my package! And you ask me my opinion!
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Response from Peau De Vache
Hello Madam, your order was placed on 16/01 and was shipped the next day, Friday 17/01. Requests for reviews are usually sent on Friday by our independent partner Avis-Vérifiés. This explains why you received this request before receiving your product. Sincerely, Nicolas JEAN
N
Rating: 3 out of 5
I'm very pleased with the product, but I'd like to see it delivered on two different dates, then another date indicating the actual delivery in a relay point - in short, very chaotic).
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Response from Peau De Vache
Hello, Indeed there were many malfunctions with Mondial Relay deliveries and we apologize. This is mainly due to a too important number of parcels to treat and also to the strikes of December which hindered the good functioning of the logistics. Sincerely, Nicolas JEAN
N
Rating: 1 out of 5
Very small carpet I don't understand 150 on 150 it is smaller than 147
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A
Rating: 3 out of 5
I have received my order and it is now ready to be shipped to me.
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A
Rating: 3 out of 5
Cardboard packaging too weak, would deserve a harder quality to protect the product.
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Response from Peau De Vache
Hello Madam, The boxes used are double fluted, so they are rather thick. We are sorry that this could have caused you any inconvenience. Sincerely, Nicolas JEAN
A
Rating: 3 out of 5
Well
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A
Rating: 3 out of 5
Clear and pleasant site, easy to use. The site is clear and pleasant, easy to use, but the choice of the relay point and the delivery were a real hassle. The delivery was almost 2 weeks late instead of 48 hours.
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A
Rating: 3 out of 5
disappointed one of the 2 skins purchased is much smaller than expected
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A
Rating: 3 out of 5
Lack of clarity perhaps
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A
Rating: 3 out of 5
Very good
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A
Rating: 3 out of 5
The quality of the sheepskin is very good (it's a pity that there are some yellow parts), the delivery time is very fast but the packaging leaves something to be desired...
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A
Rating: 3 out of 5
color error of the cushion. returned. waiting for delivery
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A
Rating: 3 out of 5
you decided for me the day of delivery: 1) warned me the same morning that you would not deliver me while I had blocked a day at my home, 2) I tried to reach the carrier. 3) told me they would call me back: never did. 4) tried to contact them again: never answered. 5) and finally was dropped off on a day I was not there. 6) managed to call the delivery man (nice) to find a solution: not easy while I was in an important meeting with my CEO.
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A
Rating: 3 out of 5
I am very pleased with the quality of the product. I am very pleased with the service and the quality of the product. I received a price reduction offer on the same day as my order, so it was not very useful. I sent an email to the customer service, without any answer, this day...
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