It's a shame that customer service (email or phone) is slow to respond... The answering machine or the email thrown into the sea and without return, it sucks a bit...
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anonymous A.
Rating: 3 out of 5
I am disappointed that I was not informed of the delay due to lack of stock. I had to send several messages including one by phone to get an explanation. I was also told on the phone that a discount would be applied and refunded directly to my account but this was not done.
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Response from Peau De Vache
Hello Madam, It seemed to me that I had warned you of the delay when you called before placing your order. Concerning the discount offered because of the delay, it was a discount of 15% corresponding to the discount that we make during the sales; it was refunded to you on January 08 at 16:56 in accordance with what we promised you. Sincerely Nicolas JEAN
A
anonymous A.
Rating: 4 out of 5
clear round
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anonymous A.
Rating: 4 out of 5
DIFFICULT TO CONNECT AND ESPECIALLY TO IDENTIFY
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anonymous A.
Rating: 3 out of 5
Site: good
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anonymous A.
Rating: 4 out of 5
very well
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anonymous A.
Rating: 4 out of 5
an error has crept into the description of this product. double sided but brown fabric back !
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anonymous A.
Rating: 4 out of 5
The carpet corresponds well to the photo. The delivery time is correct.
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A
anonymous A.
Rating: 4 out of 5
Three good
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A
anonymous A.
Rating: 4 out of 5
Choice and quality.
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anonymous A.
Rating: 4 out of 5
great choice, fast and efficient from the description to the delivery
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anonymous A.
Rating: 4 out of 5
the site is well constructed and complete and seems to give access to high quality products
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anonymous A.
Rating: 3 out of 5
A little disappointed with the article in view of the photo, nice skin but not the same rendering on the smaller photo also some cm less.
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anonymous A.
Rating: 4 out of 5
Correct site but not very reactive to prepare orders
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A
anonymous A.
Rating: 4 out of 5
The products presented are interesting and of good quality.
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A
anonymous A.
Rating: 4 out of 5
Well
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A
anonymous A.
Rating: 3 out of 5
The site is not user friendly Difficulties in placing the order
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A
anonymous A.
Rating: 4 out of 5
Fast shipping
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A
anonymous A.
Rating: 4 out of 5
Attractive; clarity; diversity...
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A
anonymous A.
Rating: 4 out of 5
Good but too much brown and black, not enough white. On the other hand, I found my package on my way, thrown over the gate, it could have been stolen or soaked.
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anonymous A.
Rating: 4 out of 5
I'm sure you'll find it interesting to follow the evolution of the order as it goes along. I've placed several C.T.'s because I was worried about being forgotten
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anonymous A.
Rating: 4 out of 5
reasons
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A
anonymous A.
Rating: 3 out of 5
Delivery problem... the deliverymen did not come as agreed
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A
anonymous A.
Rating: 4 out of 5
Delighted with the product, much less with the method of delivery (parcel found in front of the door, without notice, within reach of everyone)
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A
anonymous A.
Rating: 4 out of 5
Secure site and excellent customer service
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A
anonymous A.
Rating: 4 out of 5
specialized, a lot of choice
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A
anonymous A.
Rating: 3 out of 5
super
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A
anonymous A.
Rating: 3 out of 5
the quality of your products is excellent i am however EXTREMELY disappointed that you cashed 2 cheques in the same month at 15 days intervals when it was supposed to be one cheque per month? you have therefore put me in a bind! Mrs. Lalya Diabira
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anonymous A.
Rating: 4 out of 5
Well designed site with nice and original products.
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A
anonymous A.
Rating: 4 out of 5
fine
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anonymous A.
Rating: 4 out of 5
very nice
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A
anonymous A.
Rating: 3 out of 5
I ordered a black carpet and the carpet is not quite black, it's more like brown, so I'm disappointed with the color
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anonymous A.
Rating: 4 out of 5
I called the customer service because I had a problem with the order via internet. The person on the phone was efficient and very pleasant. I thank her very much,
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A
anonymous A.
Rating: 4 out of 5
OK for me
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A
anonymous A.
Rating: 3 out of 5
rather long delay 1 week contrary to the 48h delay displayed
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anonymous A.
Rating: 4 out of 5
Clear website, fast shipping and perfect packaging of the item.
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A
anonymous A.
Rating: 4 out of 5
Good but in my case lack of details on product description.
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A
anonymous A.
Rating: 3 out of 5
Good quality product but delivery not very well informed and lucky to have been present during the latter
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A
anonymous A.
Rating: 3 out of 5
Error in the product sent
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anonymous A.
Rating: 4 out of 5
I'm very happy with my order and the delivery was fast.
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