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S
Rating: 4 out of 5
Excellent product but I take away one star because the packaging was 10 times too big
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Customer reviews of Pebbly
Trust Attestation
8,9
/10
Overall rating: 8,9 out of 10
Based on 253 published reviews
Summary of reviews
Customers praise the quality and practicality of the glass containers and lids, noting that many products meet expectations and are well designed for storage, with features like vacuum sealing and effective two-compartment seals. The delivery and packaging are generally reliable, with many items arriving intact and shipments described as fast and well packaged, and several mentions of sturdy, thoughtful construction such as reinforced bottoms and convenient handles. The range of products is described as dependable and attractive, including square glass jars, spice jars, napkin rings, and cheese boxes, with strong positive feelings toward usability and aesthetics. Overall, the store is seen as a source of durable, well-made items that fit kitchen and storage needs, with many customers reporting satisfaction and repeat purchases.
Reviews 1, 3 and 4 stars
Reset filtersD
Rating: 4 out of 5
Nothing to say regarding the delivery on time. The 2 half glass protective plates for induction table met my expectations, however the glass cutting board described as transparent was translucent, which is not quite the same and therefore did not meet my expectations although the product is of good quality: a bit disappointed because of that. Mr. supplier, choose your terms carefully in the product description! Thank you!
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C
Rating: 1 out of 5
Fan of square glass jars, I placed a new order for spice jars... what a disappointment!!!: no hold of the lids that do not close hermetically, either we spill the spices or the jar slips from your hands and it's guaranteed to break! No response from ZOOCOLOR customer service = as a loyal customer, I am very disappointed...
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C
Rating: 1 out of 5
Half of the jars ordered were poorly protected and therefore arrived broken. I called the company and also sent them an email to request an exchange, and nearly 10 days later, no response from customer service!
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J
Rating: 1 out of 5
No acknowledgment of my complaint regarding the breakage of the glass containers stacked with too small cardboard, the edges were broken in each box (2) out of 4 bins, there are two unbroken ones.
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J
Rating: 3 out of 5
My product arrived damaged, I did not return it for ecological reasons and because the problem does not prevent the use of the product.
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D
Rating: 1 out of 5
I have already broken 2 glass Tupperware, they are very very fragile, I regret my purchase, way too expensive for nothing.
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C
Rating: 4 out of 5
The lid of my compost bucket rusted quite quickly, so I ordered another one.
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P
Rating: 3 out of 5
The products are of good quality but one of them was damaged and no one in customer service is responding to my request for a solution.
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D
Rating: 4 out of 5
I love Pebbly products. I just regret that there is no way to buy vacuum boxes, glass, 1200ml, without buying the whole assortment with pump etc. They can be found on Amazon, except that actually no, theoretical delivery in 6 months, then will be postponed/canceled, in short, not possible.
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A
Rating: 4 out of 5
From order to reception, all good
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S
Rating: 1 out of 5
The compost bucket arrived broken and I couldn't reach customer service, my messages went unanswered, very dissatisfied
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M
Rating: 4 out of 5
Slight delay in delivery, we are satisfied with the reception of the product corresponding to our order.
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O
Rating: 1 out of 5
I did not receive the ordered products, but products costing €5.17 less than my order OPNMXSEPO. I give 1 star because the products seem to be of quality. I have not yet received a response to my email complaint. I ordered a glass and bamboo cheese box for €27.50 and a rectangular glass and bamboo storage box for €12.17 and I received a 1.8 l glass box for €20.50 and a 0.5 l glass box for €14.
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H
Rating: 4 out of 5
The butter dish would be perfect if there was a small edge on the tray to 'hold' the butter. Very soft on the delivery packaging; a box of 70X40X50 cm for a package of 17X12X8, stuffed with bubble wrap to avoid breakage
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C
Rating: 4 out of 5
Very good ecological products but delivery service uses an enormous box full of paper for 2 very small products...
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M
Rating: 1 out of 5
The products are good, but if I want other sizes I have to buy a complete set with pump etc. which I don't need, so for other sizes I buy elsewhere
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C
Rating: 1 out of 5
Unhappy because the jar is defective and despite a complaint, I am waiting to know what I should do ????
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K
Rating: 1 out of 5
Defective item
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D
Rating: 3 out of 5
The plate arrived damaged
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M
Rating: 4 out of 5
Very good service
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P
Rating: 4 out of 5
Did not understand... I received a large box really marked debuyer for a small volume ordered...
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C
Rating: 1 out of 5
I don't like emails at 10:27 PM
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G
Rating: 4 out of 5
compliant
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O
Rating: 4 out of 5
Careful shipping. I am very happy, I just regret that the lid is not more airtight, the fruit flies have found a new spot...
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B
Rating: 3 out of 5
Pretty product even if the handle's fixings seem somewhat flimsy. I don't think I would have bought it if I had known it was MADE IN CHINA
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C
Rating: 4 out of 5
Well received, conforms thank you
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J
Rating: 3 out of 5
Hello I sent you an email to ask how to return my order because I made a mistake in size. I did not receive a response to my email. Thank you for your feedback
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M
Rating: 4 out of 5
I am very happy with the product, I wanted to complete with other boxes, but impossible because you only sell "sets" including formats that do not interest us, so we ordered from the more flexible competition that does not impose models we do not need, too bad for you
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N
Rating: 1 out of 5
I received my order with a large part broken and I did not receive a replacement for this merchandise despite sending photos as requested by Pebbly
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A
Rating: 1 out of 5
Two identical orders placed and two different lots arrived. No problem until I discover that not only unreachable by phone, customer service does not answer questions about returns, then impossibility to send them an email. All this has lasted for 1 month. Last order
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Response from Pebbly
Hello, I have not received a response from you following the email I sent you on Tuesday, June 3 at 4:22 PM. I allow myself to share it here: "Hello,
Can you give me the last name of the person who placed the first order? Because I cannot identify the box of your first purchase without that in order to compare it to the one you received in your last order.
Otherwise, if you want a refund, you can return the ordered items in their packaging. We will proceed with the refund once the good receipt of your package is made.
Sorry for the delay in our response, we were closed for the Ascension bridge. Thank you for your understanding on this matter. Finally, customer service is currently only done by email, I am sorry.
Wishing you a good day,
Pauline – The Pebbly team"
Can you give me the last name of the person who placed the first order? Because I cannot identify the box of your first purchase without that in order to compare it to the one you received in your last order.
Otherwise, if you want a refund, you can return the ordered items in their packaging. We will proceed with the refund once the good receipt of your package is made.
Sorry for the delay in our response, we were closed for the Ascension bridge. Thank you for your understanding on this matter. Finally, customer service is currently only done by email, I am sorry.
Wishing you a good day,
Pauline – The Pebbly team"
K
Rating: 1 out of 5
I received my item completely broken, I sent an email, no news to this day a shame!!!
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D
Rating: 4 out of 5
5 because, what more could you ask for?
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D
Rating: 1 out of 5
Product arrived chipped. Photo sent to customer service = no response = not satisfied!
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F
Rating: 3 out of 5
We love the design but we tried to re-screw the screws holding the handles without success... not sure how long this product will last
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P
Rating: 1 out of 5
I ordered 2 activated charcoal filters and only received one for the price of 2!
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C
Rating: 1 out of 5
1 of the bamboo lids broke in 2 at the first use
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M
Rating: 4 out of 5
Very good
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M
Rating: 4 out of 5
Order received as expected and quickly. The only downside is the origin (China) of the cooking plate protectors. All other products meet my expectations.
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V
Rating: 1 out of 5
Very good product
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