English
★★★★★
based on 318 reviews published
Latest customer reviews
I had a problem with the product they sent me, I contacted them and they solved it promptly
The surdo I ordered came quickly and in perfect state.
They are very competitive and professional, I had a small problem and they solved it on the spot.
Great professionals
Everything is excellent!!
I recommend 100%. There was a problem and they immediately got to work to solve it and have the order ready for that day it was needed. Thank you very much, Alfredo for your understanding and dedication.
Good advice and no problems.
Great product. Fast and friendly communication with the seller for questions. I can highly recommend Percuforum!!
Super! Fantastic!
All good.
Good attention and service
Very good product, arrived in a short time
Everything went super well, great goods and very good contact! Always happy to do it again.
I discovered this shop by accident and I like it. They have a lot of variety. Fast delivery and ok prices too. Muchas gracias !
Reactive and always pleasant
They turned out perfect. Very good finish and very good material.
We sincerely thank you for your very positive comment. We are pleased to know that you are satisfied with the quality and finish of our products at Percuforum. Your support is very valuable to us.
We had problems with the package but very good attention and everything was resolved
Delivery, received on time as expected
The customer service was phenomenal. I dealt with Alfredo who assisted me at all times - there were issues with the delivery dates of the item I ordered but it was due to force majeure, not negligence on the company's part. Alfredo was available at all times, offering alternative solutions and very kind. I 100% recommend this company. Thank you.
We sincerely thank you for your very positive review of Percuforum. We are glad to know that Alfredo was able to assist you exceptionally and provide solutions to the issues with the delivery dates. Your recommendation means a lot to us and motivates us to continue providing quality service. If you need anything else in the future, do not hesitate to contact us.
Thank you very much and best regards!
Good advice through the chat about the instrument I wanted to buy. They inspire confidence. The order arrived very well packaged. It arrived very well packaged.
We sincerely thank you for your very positive comment. We are glad to know that you received good advice and that your order arrived in perfect condition. We work to inspire confidence and provide the best experience for our customers. We hope to see you again at Percuforum.
Best regards!
Everything great except the delivery company GLS
It took a little while, which I was already prepared for. Everything arrived healthy.
I loved the narrow, colorful, and padded belt! It's perfect for Batucada
Everything perfect, especially the treatment received
Everything went great! Fast shipping and super communication! Always happy to do it again
Fast service for product purchase and shipping.
Great products, excellent service, fast delivery
I had received only one package out of two, after contacting the company it got sorted out...
EVERYTHING VERY WELL
Very good contact with the seller, who showed responsiveness and professionalism. But I still haven't received my package.
We warmly thank you for your positive comment regarding our service. We are delighted to learn that your exchange with our team was pleasant for you. Regarding your package, we apologize for the delay and are doing everything possible to resolve this issue as quickly as possible. As mentioned during our phone conversation, we shipped the package several days ago, but the carrier encountered a delivery problem. It is now on its way for delivery. Please do not hesitate to contact us directly if you need further information.
Best regards,
The Percuforum team
Meticulous service.
100% recommendable
We sincerely thank you for your positive feedback and for recommending Percuforum. We are glad to know that you had a satisfactory experience with us. If you have any other questions or recommendations, please do not hesitate to contact us.
Thank you for your trust!
Sincerely,
The Percuforum team
Order arrived on time and without surprises!
Everything perfect, fast and clean. But after making the purchase and agreeing to the installment plan, I got a cheaper price. But it was already done.
Everything is correct. very good
Good attention and service.
All very well. Thank you for everything.
We are generally satisfied with the product. Two stars deducted because we do not find the price-performance ratio quite appropriate and it was very poorly packaged, resulting in some scratches on the metal. However, it is functional and meets expectations.
We're going to test this, it seems correct
Everything is correct