Customer reviews of Percuforum

Thank you very much for your assessment. Currently, the invoice is automatically issued once the product is marked as delivered because if the customer, upon receiving it, prefers to return or replace a product, we can correct the invoice directly. However, we can always create the invoice manually at the moment. Again, thank you for your assessment. We continuously work to ensure that the treatment is the best possible for our customers :) [Update] We have enabled the invoice from the very first moment of purchase

Good morning, from Percuforum we do not assemble the instruments but limit ourselves to the logistics of these as they come from the brands that manufacture them. In this case, the Izzo box is an imported instrument that arrives from Brazil and we send it to customers in its own packaging. If it is not the instrument you expected, we have no problem replacing it with another item or managing its return within the time frame set in the section 'Shipping, returns, and warranty'. However, please note that Izzo or Timbra instruments all come with tuning screws on the top (striker) as can be seen in the photo of the instrument. We invite you to review this rating as it is not our competition and is very detrimental to us. Our priority is that customers are 100% satisfied with their purchase at Percuforum, so we will do everything possible to resolve any type of incident. Best regards and we look forward to your response.