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A
Rating: 4 out of 5
It took a little while, which I was already prepared for. Everything arrived healthy.
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Customer reviews of Percuforum
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 341 published reviews
Summary of reviews
Percuforum consistently delivers quick, on-time delivery with items arriving in perfect condition and well-packaged. Customers highlight responsive and attentive service, with staff addressing doubts promptly, solving issues on the spot, and providing clear advice through chat and direct contact. The store is praised for reliable and efficient order handling, fast shipping, and professional, courteous interactions that inspire confidence and repeated purchases. The product quality and finish are repeatedly described as very good, with personalized material and careful treatment noted as strengths.
Reviews 2, 3 and 4 stars
Reset filtersM
Rating: 3 out of 5
We are generally satisfied with the product. Two stars deducted because we do not find the price-performance ratio quite appropriate and it was very poorly packaged, resulting in some scratches on the metal. However, it is functional and meets expectations.
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C
Rating: 3 out of 5
They took a long time to send the order
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Response from Percuforum
Hello Chus,
We appreciate your feedback and apologize for the delay in shipping your order. It is an order that was placed right during the holiday closure indicated on the website, so it could not be shipped immediately. We are constantly working to improve our delivery times and hope to offer you a better experience in the future.
Thank you for your understanding.
Best regards,
The Percuforum team
We appreciate your feedback and apologize for the delay in shipping your order. It is an order that was placed right during the holiday closure indicated on the website, so it could not be shipped immediately. We are constantly working to improve our delivery times and hope to offer you a better experience in the future.
Thank you for your understanding.
Best regards,
The Percuforum team
M
Rating: 4 out of 5
In general, everything is fine, the only thing I didn't like was the drumsticks because they are very hard, but they are a gift...
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Response from Percuforum
Thank you very much for your comment and for sharing your experience! ?? We are glad to know that, in general, everything has gone well. We understand that the drumsticks may not have been to your total liking due to their hardness; we regret that they did not meet your expectations. We take note of your observation to continue improving. If you wish, we can advise you to find a model of drumsticks that better suits your needs. Do not hesitate to contact us, we will be happy to help you.
S
Rating: 4 out of 5
Good service and good prices.
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Response from Percuforum
Thank you for your comment! We are glad to know that you were satisfied with our service and prices. We hope to see you again soon! If you need anything else, do not hesitate to contact us.
J
Rating: 4 out of 5
personalized treatment
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R
Rating: 3 out of 5
I don't like registering to be able to buy.
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Response from Percuforum
Thank you for your comment. We inform you that it is not necessary to register as a user since we have activated the option to buy as a guest. Therefore, the use of a password is optional and only limited to those who wish to register as users. We would appreciate it if you could review your rating and we will be happy to help you with whatever you need. Thank you very much!
C
Rating: 4 out of 5
Perfect customer service.
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C
Rating: 4 out of 5
The attention was very pleasant and patient towards an ignorant of that world of percussion like me, providing all kinds of explanations and details.
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C
Rating: 4 out of 5
Customer service
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