9.7/10
★★★★★
based on 283 reviews published

Latest customer reviews

5 /5
★★★★★

Product in accordance with what was offered. Correct delivery time. Recommendable.

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Comprador Verificado
purchased on 04/11/2021
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5 /5
★★★★★

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Comprador Verificado
purchased on 24/10/2021
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5 /5
★★★★★

Everything correct. Both the time of receipt of the order, packaging, etc.

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Comprador Verificado
purchased on 24/10/2021
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5 /5
★★★★★

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Comprador Verificado
purchased on 25/10/2021
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5 /5
★★★★★

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Comprador Verificado
purchased on 10/10/2021
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5 /5
★★★★★

Customer service

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Comprador Verificado
purchased on 14/10/2021
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5 /5
★★★★★

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Comprador Verificado
purchased on 10/10/2021
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5 /5
★★★★★

Unbeatable, the product, the attention and the service.

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Comprador Verificado
purchased on 28/09/2021
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5 /5
★★★★★

The shipping was very fast, all the material arrived perfect. I placed the order on Sunday night and by Wednesday I had everything at home. Very good quality and the attention was great. I recommend it without a doubt.

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Comprador Verificado
purchased on 03/10/2021
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4 /5
★★★★☆

Customer service

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Comprador Verificado
purchased on 06/10/2021
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5 /5
★★★★★

A superior service, fast, friendly, a lucky find

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Comprador Verificado
purchased on 30/09/2021
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5 /5
★★★★★

Very good experience, they attended to me very well and solved all my doubts. Excellent service. I will definitely repeat

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Comprador Verificado
purchased on 22/09/2021
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5 /5
★★★★★

Speed, simplicity, packaging.

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Comprador Verificado
purchased on 15/09/2021
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5 /5
★★★★★

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Escuela B.
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5 /5
★★★★★

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Comprador Verificado
purchased on 14/09/2021
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1 /5
★☆☆☆☆

The box came assembled backwards, patch issue

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Comprador Verificado
purchased on 30/07/2021
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Answer from Percuforum
Good morning, from Percuforum we do not assemble the instruments but limit ourselves to the logistics of these as they come from the brands that manufacture them. In this case, the Izzo box is an imported instrument that arrives from Brazil and we send it to customers in its own packaging. If it is not the instrument you expected, we have no problem replacing it with another item or managing its return within the time frame set in the section 'Shipping, returns, and warranty'. However, please note that Izzo or Timbra instruments all come with tuning screws on the top (striker) as can be seen in the photo of the instrument. We invite you to review this rating as it is not our competition and is very detrimental to us. Our priority is that customers are 100% satisfied with their purchase at Percuforum, so we will do everything possible to resolve any type of incident. Best regards and we look forward to your response.
5 /5
★★★★★

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Comprador Verificado
purchased on 29/07/2021
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3 /5
★★★☆☆

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Comprador Verificado
purchased on 10/07/2021
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5 /5
★★★★★

I am very happy with the attention, it has been quick and they have resolved and improved the product I was looking for. I also received it in 24 hours.

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Comprador Verificado
purchased on 12/07/2021
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5 /5
★★★★★

Everything is very good, I appreciate the good communication

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Comprador Verificado
purchased on 29/06/2021
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5 /5
★★★★★

The possibility of chat to resolve doubts

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Comprador Verificado
purchased on 26/06/2021
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5 /5
★★★★★

Seriousness in service both in sales and after-sales, recommended!!

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Comprador Verificado
purchased on 19/06/2021
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5 /5
★★★★★

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Comprador Verificado
purchased on 05/06/2021
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5 /5
★★★★★

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Chayo R.
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5 /5
★★★★★

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Alfonso G.
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5 /5
★★★★★

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Mayte S.
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5 /5
★★★★★

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M R.
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5 /5
★★★★★

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Vicky O.
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5 /5
★★★★★

They are very friendly and professional when asking for information and advice about the products

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Raul P.
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5 /5
★★★★★

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Inmaculada R.
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5 /5
★★★★★

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Alberto M.
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5 /5
★★★★★

Super happy with my third surdo! Easy, fast purchase and quality product at a very good price.

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Guadalupe G.
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5 /5
★★★★★

Very good attention

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Mauricio R.
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4 /5
★★★★☆

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Juan J.
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Answer from Percuforum
Thank you for your rating Juan José. In order to improve our service, what should we have done to achieve a 5-star rating?
4 /5
★★★★☆

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Ateneo M.
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Answer from Percuforum
Thank you for your feedback. In order to improve our service, what should we do to achieve a 5-star rating?
5 /5
★★★★★

The communication via chat has been very quick and resolutive

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Myriam G.
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5 /5
★★★★★

Excellent service.

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Jon I.
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4 /5
★★★★☆

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Maria J.
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Answer from Percuforum
Thank you for your rating Maria José. In order to improve our service, what should we have done to achieve a 5-star rating?
5 /5
★★★★★

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Juan M.
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5 /5
★★★★★

Everything perfect. Both the purchased items and the attention received are a 10. I will buy in this store again without a doubt

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Noelia C.
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