Customer reviews of Pergola Ombrea

8,8 /10

Based on 292 published reviews

5 216 74% 4 31 11% 3 15 5% 2 12 4% 1 18 6%

Summary of reviews

The online store offers high-quality pergolas that many customers find easy to assemble, thanks to clear instructions and well-organized packaging. Customers frequently express their satisfaction with the materials used, noting that the pergolas are both aesthetically pleasing and robust, enhancing their outdoor spaces. Delivery is often highlighted as timely, with many stating that they received their orders quickly despite some occasional delays.

Reviews 2, 3 and 5 stars

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CLAUDINE L.

Published on 29/09/2023 à 13h44 following a purchase from 05/09/2023

Very satisfied

Translated reviews

Response from Pergola Ombrea Published on 02/10/2023

Hello,

Thank you for your feedback. Your satisfaction is our priority!

Best regards,
The Ombréa team

Alain C.

Published on 29/09/2023 à 09h39 following a purchase from 27/08/2023

Perfect delivery, very fast and very PRO. I haven't installed it yet, but I've checked all the parcels: everything is there and of very good quality. I'd recommend

Translated reviews

Response from Pergola Ombrea Published on 02/10/2023

Hello,

Thank you for your enthusiastic feedback! Your satisfaction is our priority.

Best regards,
The Ombréa team

stephane R.

Published on 28/09/2023 à 15h17 following a purchase from 03/09/2023

Watertightness problem! Impossible to leave furniture underneath.

Translated reviews

Response from Pergola Ombrea Published on 04/10/2023

Hello,
We apologize for the inconvenience.
However, our pergolas are extremely watertight, and water is drained away through the posts.
However, should you encounter any problems with the slats of your pergola, please contact our After Sales Service via the following platform: https://sav.comintes.com/.
We look forward to hearing from you.
Yours faithfully
The Ombréa team