Customer reviews of Pergola Ombrea

8,8 /10

Based on 292 published reviews

5 216 74% 4 31 11% 3 15 5% 2 12 4% 1 18 6%

Summary of reviews

The online store offers high-quality pergolas that many customers find easy to assemble, thanks to clear instructions and well-organized packaging. Customers frequently express their satisfaction with the materials used, noting that the pergolas are both aesthetically pleasing and robust, enhancing their outdoor spaces. Delivery is often highlighted as timely, with many stating that they received their orders quickly despite some occasional delays.

Reviews 2 and 4 stars

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nathalie P.

Published on 08/01/2024 à 16h38 following a purchase from 04/10/2023

Very good quality and easy to assemble, clear explanations

Translated reviews

Response from Pergola Ombrea Published on 09/01/2024

Hello,

Your satisfaction is our priority! Thank you for your feedback.

Best regards,
The Ombréa team

Philippe G.

Published on 27/11/2023 à 20h01 following a purchase from 26/09/2023

Quality product. Problem with the thread on a post, I had to buy what I needed (15 euros). Would miss some finishing touches. Products very well packaged, seem sturdy.

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Response from Pergola Ombrea Published on 05/12/2023

Hello,

We're delighted to hear that you're satisfied.

Best regards,
The Ombréa team

stephane R.

Published on 28/09/2023 à 15h17 following a purchase from 03/09/2023

Watertightness problem! Impossible to leave furniture underneath.

Translated reviews

Response from Pergola Ombrea Published on 04/10/2023

Hello,
We apologize for the inconvenience.
However, our pergolas are extremely watertight, and water is drained away through the posts.
However, should you encounter any problems with the slats of your pergola, please contact our After Sales Service via the following platform: https://sav.comintes.com/.
We look forward to hearing from you.
Yours faithfully
The Ombréa team