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G
Rating: 3 out of 5
In my order, the cloth and the cochonnet were missing
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Customer reviews of PétanqueShop
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews
Summary of reviews
PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Reviews 1 and 3 stars
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Rating: 3 out of 5
Customs fees requested upon arrival
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P
Rating: 3 out of 5
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V
Rating: 3 out of 5
I received an ad saying I would get a bag, a cleaning cloth, and a cap. I bought a game for my grandson and received nothing with it. I am really disappointed knowing that this is my 6th triplet purchased from you in three years.
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M
Rating: 1 out of 5
Hello, the delivery is terrible, I ordered for May 14, we are on May 18, nothing in my mailbox and to top it off I have a national tournament in Belgium, no balls.
Last time I order on this site.
You are amateurs, don't worry, I will do your advertising.
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Last time I order on this site.
You are amateurs, don't worry, I will do your advertising.
A
Rating: 1 out of 5
How to give a review if nothing has been received, delay exceeded by 2 days.
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Response from PétanqueShop
Hello, We understand your concern regarding the delivery of your order. However, it has indeed been processed by our services within the allotted time. You placed your order on Monday, April 28 at 5:50 PM, and we shipped it on Tuesday, April 29. Your tracking indicates that it arrived in Spain on Saturday, May 3. Then, the carrier tried to deliver it to you on Monday, May 5, and Tuesday, May 6, but you were absent. Consequently, your package was deposited at a pickup point on Tuesday, May 6. However, the package will be returned to us because you did not go to pick it up at the pickup point. All this information has of course been sent to you by email. We thank you for your understanding and your trust in petanqueshop.com. Best regards, The Petanque Shop team.
M
Rating: 1 out of 5
Supposed to receive my package on the 9th on the 11th still not received ... and no response from customer service!
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Response from PétanqueShop
Hello, We understand your concern regarding the delivery of your order. However, it has been processed by our services within the allotted time. Indeed, you placed your order on Tuesday, May 6 at 10:00 PM and we shipped it the next day (Wednesday, May 7). The delivery delay is the responsibility of the carrier who should have delivered your package on Friday, May 9 (and not Monday, May 12). You sent us an email on Friday, May 9 in the late afternoon. We responded to that email on Monday morning, and your problem was resolved during the day. We thank you for your understanding and your trust in petanqueshop.com. Best regards, The Petanque Shop team
C
Rating: 3 out of 5
I expected to have basic cases for the balls
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G
Rating: 3 out of 5
If it's about the site we don't drink in detail the drawing of the grooves. Otherwise, I thought I bought 1 pair of Lyonnaise balls and actually 1 single ball. My fault but the site could have warned me.
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C
Rating: 1 out of 5
To this day I still have not received my order. I am starting to worry. Delivery scheduled for May 7 at the relay point.
No news.
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No news.
Response from PétanqueShop
Hello, We understand your concern regarding the delivery of your order. However, it has been processed by our services within the allotted time. Indeed, you placed your order on Saturday, May 3, and we shipped it on Monday, May 5. Your package was then dropped off at the relay point on Wednesday, May 7. The error comes from the Colissimo delivery person or the relay point that did not scan the package upon arrival. This information was sent to you by email and allowed you to retrieve your package on Monday, May 12 (which corresponds to the maximum delivery date communicated at the time of your order). We thank you for your understanding and your trust in petanqueshop.com. Best regards, The Petanque Shop team
M
Rating: 3 out of 5
I can't give my opinion without having received my package, but in the online store everything went well. There are many of us, I am in a pétanque club in Mayotte, PCP Pétanque Club of Pamandzi.
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E
Rating: 3 out of 5
Too bad the plate is a bit dented.
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J
Rating: 3 out of 5
Very long delivery time, commercial gesture for product reference change insignificant, a bag for the balls would have been welcome. I will not order from you again.
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A
Rating: 1 out of 5
My two trophies broke the day after delivery, and the store did not consider itself responsible. Very poor quality product.
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T
Rating: 3 out of 5
Too rigid
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M
Rating: 1 out of 5
Avoid !!!! They take your orders but especially your money, they give you a correct delivery date but do not keep their commitments, and especially do not ensure your orders!!! And they offer you other products... Not professional at all, it's better to go directly to Obut.
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S
Rating: 1 out of 5
When a delivery time of four days is given and on 18/12 a delivery is promised for Christmas, it is a shame not to respect it. As a result, a delivery is promised a month later while the payment is made very quickly. Unbearable especially for an order of 200 euros. Once not twice.
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R
Rating: 3 out of 5
Hello Nothing to say about the site and its products, but I find it deplorable that a delivery charged at more than 13€ is made to an address other than mine when I live in a village of 300 inhabitants with only 2 streets!! Fortunately, the neighbors are honest
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