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C
Rating: 4 out of 5
Perfect, just that I was able to assert my discount
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Customer reviews of PétanqueShop
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews
Summary of reviews
PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Reviews 1 and 4 stars
Reset filtersC
Rating: 4 out of 5
Very happy with my order Fast delivery I approve
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L
Rating: 1 out of 5
I am not satisfied at all, a triplet costs over 200 euros and it would still be up to me to trim the custom engravings, it's really pushing it
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P
Rating: 4 out of 5
super
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G
Rating: 1 out of 5
Very satisfied with the product but delivery problem I paid for home delivery and I traveled 30 kilometers to pick up my package
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Response from PétanqueShop
Hello Gérald,
Thank you for your feedback regarding your delivery experience. We are pleased to hear that you are satisfied with the product, but we regret the inconveniences you encountered in receiving your package.
Best regards,
The PétanqueShop team
Thank you for your feedback regarding your delivery experience. We are pleased to hear that you are satisfied with the product, but we regret the inconveniences you encountered in receiving your package.
Best regards,
The PétanqueShop team
G
Rating: 4 out of 5
Really good! The delivery is super fast and the balls match the description. But since I wanted to gift them, I spent a lot of time making them perfect: removing small burrs, traces of corrosion, and other dirt with a wire brush. Couldn't you do this systematically for all second-hand balls? A small automatic ball brushing machine should be doable. :-)
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A
Rating: 4 out of 5
Delivery time respected, product matching my expectations. Thank you to the team..
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A
Rating: 4 out of 5
Material conforms to the descriptions.
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M
Rating: 4 out of 5
Fast delivery and order as expected
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M
Rating: 1 out of 5
The item does not resemble the photo on the site at all, the engraving is coarse. The balls were supposed to be smooth with the chosen engraving. In the end, there is an unwanted flower garland in addition that was not mentioned in the description and photo of the item. The result is cheap and is not at all what was expected, it does not match the photo on the site.
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H
Rating: 4 out of 5
Fast delivery
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F
Rating: 4 out of 5
Satisfied
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T
Rating: 1 out of 5
Hello, I'm not too happy with my order because I received it late and there were defects on the Balls. Best regards
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Response from PétanqueShop
Hello,
We indicated a delivery date between September 3 and 7, your package was put at the relay point on September 5.
Sporting greetings
We indicated a delivery date between September 3 and 7, your package was put at the relay point on September 5.
Sporting greetings
C
Rating: 4 out of 5
Order received within the deadlines (a bit long) very good product
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R
Rating: 1 out of 5
I did not receive exactly what I ordered, that is to say smooth ATC and I received 3 stars. It's not a big deal, but I think that when you spend 320€ for a triplet, the least you can do is receive exactly what you ordered.
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J
Rating: 4 out of 5
Very good presentation to the perfect real
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I
Rating: 4 out of 5
I was remarkably surprised by the delivery time.. Ordered the day before received the next day. It's exceptional I must be super lucky, I know this kind of delay never happens..
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P
Rating: 4 out of 5
A friend from pétanque recommended these balls and your store, I was not disappointed
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P
Rating: 4 out of 5
Thank you, I received my pétanque bag
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M
Rating: 4 out of 5
Super fast delivery nothing to complain about thank you
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B
Rating: 4 out of 5
Correct deadlines all well received
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S
Rating: 1 out of 5
Very disappointed, delivery too long, no information regarding the traceability of the shipment, the least you could do is inform (the customer)
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Response from PétanqueShop
Hello,
Your order placed on Saturday, August 22 was shipped on Monday, August 24 with the engraving (we are closed on weekends).
It was delivered on August 27 due to a delay in delivery by Chronopost, which is beyond our control.
Despite this, we are within the announced delivery time when you placed your order since delivery was expected between August 25 and August 28.
We understand your disappointment regarding this delivery delay caused by the carrier and we are sorry for the inconvenience caused, although it is beyond our control.
Your order placed on Saturday, August 22 was shipped on Monday, August 24 with the engraving (we are closed on weekends).
It was delivered on August 27 due to a delay in delivery by Chronopost, which is beyond our control.
Despite this, we are within the announced delivery time when you placed your order since delivery was expected between August 25 and August 28.
We understand your disappointment regarding this delivery delay caused by the carrier and we are sorry for the inconvenience caused, although it is beyond our control.
D
Rating: 4 out of 5
Very good balls, very fast delivery, too bad I couldn't benefit from a small discount.
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C
Rating: 1 out of 5
Stock error, wrong reference, so triplet not received, it's a shame not to have verified during the phone conversation.
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Response from PétanqueShop
Hello,
We are really sorry that your order did not meet your expectations and understand your disappointment.
We quickly informed you of the stock shortage. The refund for your order is in progress.
Thank you for your understanding.
Best regards.
The petanqueshop team
We are really sorry that your order did not meet your expectations and understand your disappointment.
We quickly informed you of the stock shortage. The refund for your order is in progress.
Thank you for your understanding.
Best regards.
The petanqueshop team
G
Rating: 4 out of 5
Satisfied with my purchase, very fast order and shipping, to see over time for the quality of the balls.
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P
Rating: 4 out of 5
A friendly phone contact who gives advice and is accommodating if they can help. The contact made sure the package was sent. It was the delivery that was delayed.
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T
Rating: 4 out of 5
how to order the products?
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F
Rating: 4 out of 5
I just find it a shame that there is no system to know which size corresponds to us, we have to go to a store to measure our hand
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B
Rating: 4 out of 5
Nothing to report, deadline respected
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T
Rating: 1 out of 5
I paid for a 48-hour delivery and still nothing.
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J
Rating: 1 out of 5
I pick up the triplet from a locker that I had ordered for a friend's birthday, and I notice that the balls have been replaced by an old rusty triplet. The package was opened. I think about the delivery...
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Response from PétanqueShop
Hello,
We are really sorry that your order did not meet your expectations, this is not the experience we wish to offer.
Please contact our customer service with your order number so we can review the situation and assist you.
Best regards.
The petanqueshop team.
We are really sorry that your order did not meet your expectations, this is not the experience we wish to offer.
Please contact our customer service with your order number so we can review the situation and assist you.
Best regards.
The petanqueshop team.
A
Rating: 4 out of 5
Nothing special as I have not received the nacre ones to this day.
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P
Rating: 4 out of 5
Serious and responsive to requests
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D
Rating: 4 out of 5
Product conforms to the description
Shipping price a bit too high
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Shipping price a bit too high
S
Rating: 4 out of 5
Quick order
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T
Rating: 4 out of 5
Great for delivery, I’m waiting to test the MS balls. Thank you
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M
Rating: 4 out of 5
Very good product
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V
Rating: 4 out of 5
Package received quickly within 2 working days. You can't do better.
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M
Rating: 4 out of 5
speed
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J
Rating: 4 out of 5
very satisfied with Petanqueshop, nice triplet, good reception on the phone and good information. Thank you
Top delivery... order placed Monday evening, received Wednesday morning...
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Top delivery... order placed Monday evening, received Wednesday morning...