PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
It's a shame to offer online items that cannot be manufactured (steel supply shortage) however on the phone an advisor (Erwan) ultra professional, very friendly, and excellent advice. So despite my online ordering troubles I am very satisfied to have found the solution thanks to Erwan
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Daniel C.
Rating: 4 out of 5
following a purchase from 28/08/2025
All good. fast delivery
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Ilidio S.
Rating: 4 out of 5
following a purchase from 21/08/2025
all good..
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Thomas H.
Rating: 4 out of 5
following a purchase from 23/08/2025
In accordance with the order and on time
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Didier H.
Rating: 4 out of 5
following a purchase from 29/08/2025
Very good site for petanque enthusiasts.
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Michel J.
Rating: 4 out of 5
following a purchase from 08/08/2025
The whole process (order, payment, delivery) went well... Except for the duration: for an order placed on August 8, I was only informed 12 days later about the stock shortage...
For the rest: change of the ordered model and delivery, it was within the deadlines...
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Martine G.
Rating: 4 out of 5
following a purchase from 25/08/2025
Clear site
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Yves F.
Rating: 4 out of 5
following a purchase from 17/08/2025
Fast delivery
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Marc O.
Rating: 4 out of 5
following a purchase from 22/08/2025
Good for the delivery time, however your message saying that delivery fees are waived is misleading because I had to pay for home delivery.
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Jean-Paul A.
Rating: 1 out of 5
following a purchase from 21/08/2025
I can only give an opinion when I have received my order
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Response from PétanqueShop
Hello, Your package arrived today at the delivery location you chose. As indicated when you placed your order, your package did arrive within the timeframe that was indicated to you, between August 25, 2025, and August 28, 2025. Best regards. The petanqueshop.com team
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Loïc T.
Rating: 4 out of 5
following a purchase from 23/08/2025
Good product, quick processing of the order.
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Claude C.
Rating: 1 out of 5
following a purchase from 20/08/2025
I am very disappointed with my order, it arrived broken, I had to reorder the same product to have it on time for our competition on August 28, 2025.
I hope my first order will be refunded without charge
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Response from PétanqueShop
Hello, We are truly sorry to hear that your order arrived in poor condition due to the carrier. Your experience is important to us and we understand how frustrating this can be, especially with your competition approaching. However, your issue has been directly addressed by our customer service (refund of the first order + shipping of the second order). Thank you for your understanding. Best regards, The petanqueshop.com team
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Emmanuel A.
Rating: 4 out of 5
following a purchase from 09/08/2025
Good good
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Fabienne L.
Rating: 4 out of 5
following a purchase from 21/08/2025
Very good site easy to find what you are looking for
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Jonathan M.
Rating: 4 out of 5
following a purchase from 17/08/2025
Good product
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Patrick M.
Rating: 4 out of 5
following a purchase from 07/08/2025
Adapted material
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Bruno B.
Rating: 4 out of 5
following a purchase from 19/08/2025
Order arrived on time
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Jean Claude C.
Rating: 4 out of 5
following a purchase from 18/08/2025
Nothing to report Thank you
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Christian R.
Rating: 4 out of 5
following a purchase from 15/08/2025
Very good and fast
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Liane H.
Rating: 4 out of 5
following a purchase from 04/08/2025
very good satisfactory items and your site very well
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Grégory C.
Rating: 4 out of 5
following a purchase from 13/08/2025
Simple, efficient site with complete referencing
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Jean Philippe F.
Rating: 1 out of 5
following a purchase from 03/08/2025
Zero
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Response from PétanqueShop
Hello, We are sorry to hear that your experience did not meet your expectations. However, as indicated several times by email, you ordered a La Boule Bleue striped set. These sets are made to order. Therefore, there is a delay of several weeks as indicated on the website, a delay that we also confirmed to you by email. We indicated a delivery date of August 28 at the earliest. Your order was shipped on Thursday, August 21. Therefore, we are within the deadlines indicated at the time of your order. Thank you for your understanding. Best regards. The petanqueshop.com team
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Jonathan H.
Rating: 4 out of 5
following a purchase from 12/07/2025
Too bad not to have had a colored stopper because wood is not great and a small cloth, the little one would have been happy
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Thierry S.
Rating: 1 out of 5
following a purchase from 11/08/2025
Very easy navigation on the site, but the product purchased "magnetic pétanque goals" is very, very bad. Not magnetic at all!
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Response from PétanqueShop
Hello, Thank you for taking the time to share your feedback. We are sorry to learn that the product "magnetic pétanque goals" did not meet your expectations. Your feedback is important to us, and we will review it carefully to improve our offer. Please do not hesitate to contact us for any further assistance. Best regards. The petanquestock.com team
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Frédéric G.
Rating: 1 out of 5
following a purchase from 04/08/2025
Avoid misleading advertising and so-called satisfaction or refund, this is not the case at all
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Response from PétanqueShop
Hello, You placed an order on 01/08/2025 for a triplet from the brand La Boule Bleue with a regional series Corsica. As indicated on the website, "The balls with a stamp are made to order (delivery time about 4 weeks), and delivered with a storage bag." In other words, the information about this delay is indicated even before you add your item to the cart. Following your purchase, you contacted us on Sunday 03/08 to make a modification to the order and change the weight. We therefore made this modification on Monday, August 4. And in our email of 04/08, we reminded you that the delay was about 4 weeks (see attached document). Furthermore, as stated in the general terms and conditions of sale (GTC) that you accepted when placing your order, it is clearly stated that any order requiring special manufacturing (including La Boule Bleue triplets with special and regional series) cannot be canceled or refunded (see attached document). As we also indicated to you by email, we must receive your order within 1 to 2 weeks. Upon receipt, your order will be shipped. You will receive a confirmation email with your tracking number. Thank you for your understanding. Best regards, The PétanqueShop team
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Gestkars S.
Rating: 4 out of 5
following a purchase from 18/08/2025
I did not receive the certification cards with the 2 sets of balls. Otherwise, all good
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Philippe R.
Rating: 4 out of 5
following a purchase from 10/08/2025
The site is quite clear in its use,
However, I could not use the new customer welcome discount.
Normal waiting time.
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Patrick M.
Rating: 4 out of 5
following a purchase from 08/08/2025
Order compliant and quick
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Jean-Pierre B.
Rating: 4 out of 5
following a purchase from 10/08/2025
Fast delivery, product compliant with the description, interesting quality/price ratio
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Caroline M.
Rating: 4 out of 5
following a purchase from 12/08/2025
Hello,
Received my personalized order after 4 days (holiday).
The balls are of good quality, however I am a bit disappointed with the personalized engraving.
The free chamois .........
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Nicole H.
Rating: 4 out of 5
following a purchase from 12/08/2025
Good product but 4 broken in our delivery
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Georges R.
Rating: 4 out of 5
following a purchase from 12/08/2025
I received my order but during payment my loyalty points were not taken into account in the total price but they were indeed deducted. Would it be possible to reassign them to me at least? Thank you.
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Gabriel D.
Rating: 1 out of 5
following a purchase from 11/08/2025
It would have been honest to mention that the balls were second-hand.
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Response from PétanqueShop
Hello, We thank you for your feedback and are sorry to hear that your experience did not meet your expectations. We invite you to email us with photos of the received triplet. Thank you for your understanding. Best regards. The petanqueshop.com team
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Jean Paul D.
Rating: 4 out of 5
following a purchase from 08/08/2025
good
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Mickaël L.
Rating: 4 out of 5
following a purchase from 09/08/2025
Very well designed site, I found the balls I was looking for.
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Dominique M.
Rating: 4 out of 5
following a purchase from 04/08/2025
Quite a complete site and very easy to understand.
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Vanessa C.
Rating: 4 out of 5
following a purchase from 11/08/2025
Correct just more speed in delivery
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Pierre-Alain B.
Rating: 4 out of 5
following a purchase from 06/08/2025
Well structured, the hardness classification is interesting.
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Pierrick R.
Rating: 4 out of 5
following a purchase from 07/08/2025
Very good quality, to see over time
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Ludovic D.
Rating: 4 out of 5
following a purchase from 07/08/2025
too bad there is the reference of the ball printed on it
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