Customer reviews of PétanqueShop

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews

Summary of reviews

PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.

Reviews 1 and 4 stars

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S
Sophie G.
Rating: 1 out of 5
following a purchase from 27/03/2025
Unfortunately, the balls we ordered were not available for more than 5 months of waiting which was very disappointing
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Response from PétanqueShop
Hello, We understand your dissatisfaction. However, from your order, we informed you that the triplet was not in stock and that there was no timeline for restocking as it was a manufacturer shortage. Therefore, we offered you from the beginning either to modify your order or to cancel it, but you did not wish to do so, which resulted in this long delay. Thank you for your understanding. Best regards, The Pétanqueshop team
M
Myriam T.
Rating: 1 out of 5
following a purchase from 03/08/2025
I still have not received the pétanque balls.
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Response from PétanqueShop
Hello, We are sincerely sorry to learn that you have not yet received your pétanque balls. However, the carrier attempted to deliver to you twice but it seems that your address is incomplete. We therefore invite you to provide them with the necessary information. You can also contact us by email for further information. Thank you for your understanding. Best regards. The petanquestock.com team
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Angelique B.
Rating: 4 out of 5
following a purchase from 02/08/2025
Beautiful flocking on the pouch. However, a fluorescent wooden shell arrived chipped, not great when it's for a gift. The one who made the order probably saw it but didn't pay attention to it.
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Eric F.
Rating: 4 out of 5
following a purchase from 16/07/2025
Always perfect
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Tanguy M.
Rating: 4 out of 5
following a purchase from 04/08/2025
Fast delivery from France to Switzerland
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Gilles V.
Rating: 4 out of 5
following a purchase from 28/07/2025
Very good site for pétanque, I have been ordering from you for years. Never disappointed!!
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Regina D.
Rating: 4 out of 5
following a purchase from 31/07/2025
Everything went well, however a translation option would make the order even easier.
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Eric D.
Rating: 4 out of 5
following a purchase from 07/08/2025
3rd order of competition balls and fast delivery very pleasant
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Claude R.
Rating: 4 out of 5
following a purchase from 02/08/2025
Compliant
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Dylan B.
Rating: 4 out of 5
following a purchase from 25/07/2025
Very good products, top customization, delivery a bit long.
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Adrien T.
Rating: 1 out of 5
following a purchase from 01/08/2025
Two packages were missing caps and cloths
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Response from PétanqueShop
Hello, We are sorry to hear that your order was incomplete with the missing caps and cloths. Your satisfaction is our priority and we completely understand your frustration. Please do not hesitate to contact us directly so we can resolve this issue as quickly as possible. Best regards. The petanqueshop.com team
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Alain V.
Rating: 1 out of 5
following a purchase from 07/08/2025
I haven't received my order yet....
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Response from PétanqueShop
Hello, You ordered on Thursday, August 7 at 8:55 PM and your triplet was engraved and shipped on Friday, August 8. It is therefore normal that on Saturday, August 9, you still have not received your order. Delivery is scheduled for the beginning of this week, as indicated during your order "between August 11, 2025, and August 14, 2025". We do not understand your rating as we are within the deadlines. Thank you for your understanding. Best regards, The petanqueshop.com team
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Lydia R.
Rating: 4 out of 5
following a purchase from 01/08/2025
It's a shame that a signature is required, it forces you to wait for the postman's arrival, especially for low-value items
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Henri D.
Rating: 4 out of 5
following a purchase from 11/07/2025
N/A
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Alain G.
Rating: 4 out of 5
following a purchase from 07/08/2025
Always a warm welcome with attention and thoughtful advice. The engraving of the balls is quick after the purchase, a nice plus when you want to differentiate and personalize your balls...
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Christophe C.
Rating: 4 out of 5
following a purchase from 02/08/2025
Good
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Rudi V.
Rating: 4 out of 5
following a purchase from 01/08/2025
No warranty document in the box of the balls????
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Franck G.
Rating: 4 out of 5
following a purchase from 03/08/2025
Simple and effective
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Sébastien L.
Rating: 4 out of 5
following a purchase from 24/07/2025
Good site, just a problem with the fast delivery that I appreciate because it arrived after several days apparently at the post office
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Association A.
Rating: 4 out of 5
following a purchase from 28/07/2025
good
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Kevin R.
Rating: 1 out of 5
following a purchase from 21/07/2025
Problem with the t-shirt too small even when taking one size up from my size, the Obut clothing is worthless, a real hassle to find the right size.
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Response from PétanqueShop
Hello, We are sorry to hear that you encountered sizing issues with your Obut clothing. We understand how frustrating it can be not to find the right fit. Your feedback is valuable and will help us improve our offering. Please feel free to contact us directly if you need further assistance. Best regards. The team at petanqueshop.com
J
Jean Pierre C.
Rating: 4 out of 5
following a purchase from 01/08/2025
Delivery times not respected.
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Pascal H.
Rating: 1 out of 5
following a purchase from 25/07/2025
Delivery on time but I ordered silver balls and received black ones...
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Response from PétanqueShop
Hello, Thank you for taking the time to share your opinion. Could you please send us photos of the triplet you received by email (to the following address: [email protected]), so we can see what might have happened and find a solution? Thank you in advance for your feedback. Best regards. The team at petanqueshop.com
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Cédric R.
Rating: 4 out of 5
following a purchase from 25/07/2025
Fast delivery, I recommend.
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Michel R.
Rating: 4 out of 5
following a purchase from 04/08/2025
Order shipped very quickly, just missing the explanatory notice for the template.
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Michel R.
Rating: 4 out of 5
following a purchase from 04/08/2025
Our order was shipped very quickly, thank you. The only thing missing is the explanatory notice for the template. Too bad. Take care of yourselves. Best regards, Michel RASSE
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Paul C.
Rating: 1 out of 5
following a purchase from 29/07/2025
I am disappointed with my balls that I bought from you continental where there is a red line all around the ball and the weld shows and it makes a white line all around the ball of less than 5 mm would it be possible to change it for me thank you
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Response from PétanqueShop
Hello, We are sincerely sorry to hear that your balls do not meet your expectations. However, as we explained to you by phone and by email, seeing the weld seam is in no way a manufacturing defect. Indeed, it is very regularly visible on carbon steel triplets, regardless of the brand. The main reason for this is that, at the weld seam, there is more carbon. This serves to strengthen the weld. Thank you for your understanding and have a good day. Best regards, The petanqueshop.com team
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Jessica K.
Rating: 1 out of 5
following a purchase from 27/07/2025
It is complicated to give a positive review, order placed on 27.07 I think I paid for delivery in 3 working days or 5 at worst at the price of 15 euros. As of today, 4.08 still nothing received.. the shipment was made on the 28, it's the delivery that is not progressing or is progressing slowly... I am waiting to receive the set of balls to give a positive review on the game which is the most important.. can't wait to receive them
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Response from PétanqueShop
Hello, Thank you for your feedback and sorry to hear that you have not yet received your order. We completely understand your impatience, especially when it comes to a product you are eager to test. Please know that we are doing our best to ensure fast delivery and we appreciate the trust you place in us. Indeed, you ordered on Sunday, July 27, and we engraved and shipped your triplet on Monday, July 28. The package arrived in Belgium on Thursday, July 31, but it seems that the Belgian carrier is experiencing some delays in the delivery of packages. We hope that your game will reach you very soon so that you can fully enjoy it. Best regards, The petanqueshop.com team
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Lars H.
Rating: 4 out of 5
following a purchase from 27/07/2025
Good prices, fast delivery
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Lucien L.
Rating: 4 out of 5
following a purchase from 28/07/2025
Bought the balls on 28-7-25, not received yet as of today.
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Gerry W.
Rating: 4 out of 5
following a purchase from 25/07/2025
The balls of around €90 are black which was not clear on the site. You have the black balls, the balls next to them are also black. Not mentioned...
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Didier L.
Rating: 4 out of 5
following a purchase from 08/07/2025
Super happy with my purchase but disappointed not to have found the goal, which was offered, even if it's minor. It was mentioned on the order, a shame about this little hiccup.
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Gbelidji Damien F.
Rating: 1 out of 5
following a purchase from 22/07/2025
Package not received
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Response from PétanqueShop
Hello, As previously indicated by email, we need certain elements to open a claim with Chronopost. We are waiting for these elements to open the claim.
D
Daniel R.
Rating: 4 out of 5
following a purchase from 23/07/2025
Very good
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Matthieu M.
Rating: 1 out of 5
following a purchase from 21/07/2025
Still nothing received No news on the package tracking.
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Response from PétanqueShop
Hello, We do not understand your message as your package has been available at the post office since Saturday, July 26. We invite you to track your package by going to the La Poste website. Thank you for your understanding. Best regards, The PetanqueShop team.
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Pierre E.
Rating: 1 out of 5
following a purchase from 25/07/2025
My package was not delivered, delivery by Chronopost.
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Response from PétanqueShop
Hello, We are sincerely sorry to learn that your package was not delivered as expected. However, I see on the tracking of your package that your order was delivered on 29/07 at 10 a.m., which is the date that was announced to you. If you dispute having been delivered, please contact us as soon as possible at the following email address: [email protected]. Best regards, The petanqueshop.com team.
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Graziella L.
Rating: 4 out of 5
following a purchase from 28/07/2025
I just received my blue balls, they are beautiful, the engraving is superb, unfortunately they arrived with a lot of impact on them, so varnish removed, not even used and paid 19 euros for not receiving them within 24 hours
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Yann B.
Rating: 4 out of 5
following a purchase from 26/07/2025
Very good, very fast
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Michel B.
Rating: 4 out of 5
following a purchase from 28/07/2025
Delivery the day after the order, well done
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Colum L.
Rating: 4 out of 5
following a purchase from 27/07/2025
Thanks for the fast delivery. Not used yet but they look good thanks
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