PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Nothing to say about the product, it is in line with what was presented and our expectations. The only regrettable element is that I paid more to be delivered within 24 hours and I received the order a day late.
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Raphael P.
Rating: 4 out of 5
following a purchase from 16/05/2025
-
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Vincent V.
Rating: 4 out of 5
following a purchase from 26/05/2025
Received within the deadline and corresponds to my order
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Jean Pierre A.
Rating: 4 out of 5
following a purchase from 25/05/2025
Sometimes the explanations are not explicit,
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Jean-Luc M.
Rating: 4 out of 5
following a purchase from 25/05/2025
Ras.
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Jacky E.
Rating: 4 out of 5
following a purchase from 25/05/2025
It's a shame not to have a card with the serial number of the balls
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Pascal P.
Rating: 1 out of 5
following a purchase from 26/05/2025
Not enough large size
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Response from PétanqueShop
Hello, Thank you for taking the time to share your opinion. However, we do not understand your message or your rating. What do you mean exactly by "not enough large size"? On one hand, you should know that we are a reseller and not a manufacturer. This means that we sell products from manufacturers and therefore, it is not us who decide the sizes or dimensions of the items. On the other hand, you placed your order on Monday, May 26, and we shipped it the same day. Your package was delivered to the relay point on Wednesday, May 28. We processed your order quickly. We thank you for your understanding and support. Best regards, The petanqueshop.com team
D
Dimitri R.
Rating: 4 out of 5
following a purchase from 20/05/2025
Very well structured but (probably due to my computer!!) site a bit slow.
Effective support responsiveness. Fast delivery.
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Louis R.
Rating: 4 out of 5
following a purchase from 26/05/2025
nothing to say
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Cédric D.
Rating: 4 out of 5
following a purchase from 22/05/2025
fast efficient
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Sebastien P.
Rating: 1 out of 5
following a purchase from 18/05/2025
2 dents on the box, I expect a gesture from you, the one who packed it knew, we can't see it, it's above and obvious
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Response from PétanqueShop
Hello, I am sorry to learn that your box does not meet your expectations. Can you send us photos of your item at the following address: [email protected]. Thank you in advance for your photos. We do our best to respond to your request. Best regards, the petanqueshop team,
T
Tony G.
Rating: 4 out of 5
following a purchase from 10/05/2025
good
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Jean-Pierre F.
Rating: 4 out of 5
following a purchase from 20/05/2025
As a loyal customer living in Réunion, what hinders many more frequent orders are the expensive shipping costs at departure and arrival of the delivery !!!! And so, it's frustrating.
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Laurent B.
Rating: 4 out of 5
following a purchase from 21/05/2025
Easy navigation on the site, fast delivery, for a first time at petanqueshop I am fully satisfied.
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Joaquim M.
Rating: 4 out of 5
following a purchase from 19/05/2025
Correct delivery within the timeframe
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Pierre C.
Rating: 1 out of 5
following a purchase from 20/05/2025
triplet of balls ordered price 330 euros gift not shipped due to a typo on my order thank you
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Response from PétanqueShop
Hello, We thank you for taking the time to share your experience. We are sincerely sorry that you did not receive gifts due to your typo on your order. The typo unfortunately removed the gifts from your cart. Nevertheless, as compensation for this little mishap, we have sent you a discount code that we hope will make up for this lack of gifts. Best regards, The Petanqueshop.com team
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Nicolas C.
Rating: 1 out of 5
following a purchase from 20/05/2025
Package still not received despite payment to be delivered the next day!!!
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Response from PétanqueShop
Hello, The delivery date that was given to you is as follows: May 21. Your package was indeed shipped from our premises on May 20. The delivery person came to your place on May 21, but could not deliver it to you, since you were not present; he therefore left it in a nearby point and a second delivery was rescheduled on May 23 at a relay point. Unfortunately, that point did not accept deliveries that day and your package was delivered to the relay point on May 26, a package that you were able to pick up. Nevertheless, the delivery person came on May 21 to deliver it to you. Your package was indeed out for delivery on May 21, as agreed. Have a nice day, The Petanqueshop team
N
Nadine P.
Rating: 4 out of 5
following a purchase from 19/05/2025
Fast delivery received 4 days after the order, everything is compliant, I recommend the site.
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Gilles C.
Rating: 4 out of 5
following a purchase from 18/05/2025
I do not give 5 stars because of the poor delivery service from the Post Office.
Choosing a 24/7 locker only to end up having to go... to the Post Office...
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Jacky W.
Rating: 4 out of 5
following a purchase from 18/05/2025
balls too slippery
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Franck Q.
Rating: 4 out of 5
following a purchase from 19/05/2025
The site is well made, the logistics too.
The only negative point is the lack of availability of certain models. For example, it has been 1 month since you have had availability on the 'blue ball' range. I still remain a promoter of Petanqueshop.
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Hervé T.
Rating: 4 out of 5
following a purchase from 18/05/2025
I received my triplet of pétanque quickly, very nice MS x15 pétanque balls to see after use. However, for a triplet at 215 euros, I am very disappointed with the bag offered with it, not practical at all and ugly, I think they want to get rid of it, so I put it in the recycling bin. Best regards.
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Josiane D.
Rating: 4 out of 5
following a purchase from 16/05/2025
Small individual packages would have been great. In any case, the product is great and you are efficient.
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Claude R.
Rating: 4 out of 5
following a purchase from 19/05/2025
Order placed without any problem. Delivery on time.
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Magne P.
Rating: 4 out of 5
following a purchase from 08/05/2025
Very good
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Patrick G.
Rating: 4 out of 5
following a purchase from 02/05/2025
Very good navigation, I easily find what I am looking for
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Marc F.
Rating: 1 out of 5
following a purchase from 08/05/2025
Hello, the delivery is terrible, I ordered for May 14, we are on May 18, nothing in my mailbox and to top it off I have a national tournament in Belgium, no balls.
Last time I order on this site.
You are amateurs, don't worry, I will do your advertising.
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Alain M.
Rating: 4 out of 5
following a purchase from 12/05/2025
Good
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Philippe G.
Rating: 4 out of 5
following a purchase from 18/04/2025
Order and deadline compliant
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Frédéric S.
Rating: 4 out of 5
following a purchase from 20/04/2025
The balls are very good but I had taken them for my big dogs who are not very fond of them…
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Eric B.
Rating: 4 out of 5
following a purchase from 05/05/2025
Good, but not always easy to find what you are looking for.
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Jean-Luc D.
Rating: 4 out of 5
following a purchase from 13/05/2025
Responsive, serious…
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Gilles C.
Rating: 4 out of 5
following a purchase from 13/05/2025
Overall good
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Said D.
Rating: 4 out of 5
following a purchase from 14/05/2025
Very practical site
What is unfortunate is that it would be good to create a tab for second-hand balls
Because everything is mixed up
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Angelo B.
Rating: 1 out of 5
following a purchase from 28/04/2025
How to give a review if nothing has been received, delay exceeded by 2 days.
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Response from PétanqueShop
Hello, We understand your concern regarding the delivery of your order. However, it has indeed been processed by our services within the allotted time. You placed your order on Monday, April 28 at 5:50 PM, and we shipped it on Tuesday, April 29. Your tracking indicates that it arrived in Spain on Saturday, May 3. Then, the carrier tried to deliver it to you on Monday, May 5, and Tuesday, May 6, but you were absent. Consequently, your package was deposited at a pickup point on Tuesday, May 6. However, the package will be returned to us because you did not go to pick it up at the pickup point. All this information has of course been sent to you by email. We thank you for your understanding and your trust in petanqueshop.com. Best regards, The Petanque Shop team.
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Audrey A.
Rating: 4 out of 5
following a purchase from 12/05/2025
Waiting for the order to progress.
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Daniel M.
Rating: 4 out of 5
following a purchase from 07/05/2025
Fast service and meets my expectations.
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Claude R.
Rating: 4 out of 5
following a purchase from 07/05/2025
No problem, always impeccable
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Joel P.
Rating: 4 out of 5
following a purchase from 07/05/2025
Received on time and equipment in accordance with the order, too bad it would have been nice to find a goal and a cloth.....
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Nadine S.
Rating: 4 out of 5
following a purchase from 06/05/2025
Very good!
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