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M
Rating: 5 out of 5
Everything is perfect
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Customer reviews of PétanqueShop
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 190 published reviews
Summary of reviews
PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Reviews 1 and 5 stars
Reset filtersS
Rating: 1 out of 5
Non-respect of deadlines
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Response from PétanqueShop
Hello, Thank you for taking the time to share your experience. Unfortunately, an error in the chosen payment method delayed your order, as we explained to you by email, which delayed your order. Nevertheless, we have refunded the shipping costs in return and did our best to ensure it shipped as quickly as possible. Best regards, The petanqueshop.com team
T
Rating: 5 out of 5
Product conforms to the order with good quality engraving. Package received within the announced deadlines.
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C
Rating: 5 out of 5
This is my 2nd order on this site, and the service is always excellent, I received my balls in 72 hours, which shows your efficiency. However, I did not get the free engraving this time! I'm joking of course...
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D
Rating: 1 out of 5
The balls are beautiful, at 175€, they can. But you could have offered me the bip and the canvas cover. Stingy.
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Response from PétanqueShop
Hello, A cleaning cloth and a target are offered with the order of a competition triplet. Unfortunately, I see on your order that these do not appear. These items are automatically added to the cart when a competition triplet is added to the cart. The only way to remove them is to delete these items from your cart. A manipulation must have been performed on your cart, and that is why you did not receive the gifts. Best regards, The petanqueshop.com team
S
Rating: 1 out of 5
Hello, I would like to express my dissatisfaction with the quality of the engraving done and charged extra. Given the quality of the product, the engraving does not meet my expectations: not centered and not straight, I find that deplorable. Finally, an email was sent to me to give me a credit for the price of the engraving. I seriously think that the service is not up to par.
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Response from PétanqueShop
Hello, As indicated in our exchanges, the engravings are placed by hand, and in small spaces like that of the Iris, it is more difficult to be centered. This does not affect the quality of the ball at all. We made you a proposal for which we are still waiting for your feedback. Please get back to us to let us know whether or not you accept what we propose. Best regards, The Petanqueshop.com team
A
Rating: 5 out of 5
Pleasantly precise, no unpleasant surprises
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F
Rating: 5 out of 5
I find that the shipping is quite long considering France is just next door. Because I play in a tournament.
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F
Rating: 5 out of 5
Perfect product, fast delivery. Thank you
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A
Rating: 1 out of 5
It's a shame!!! I paid for express delivery because I am in a hurry, and every day I receive an email saying I will receive it before 1 PM since 09/07 and I receive nothing!!!!
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Response from PétanqueShop
Hello, We are truly sorry to learn that your experience with our delivery services did not meet your expectations. We understand your frustration. However, your package did leave our premises on time. Unfortunately, once your package is in the hands of the carrier, we no longer have control over the delivery and are dependent on the quality of their work. We will proceed with the refund of your shipping costs. Thank you for your understanding. Best regards, The petanqueshop.com team
C
Rating: 5 out of 5
My request to cancel an order was handled well
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U
Rating: 5 out of 5
Incredible, I am at my best level since I started playing with the Venus.
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C
Rating: 5 out of 5
Fast delivery, I have been a customer for many years, I highly recommend it
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E
Rating: 5 out of 5
VERY SATISFIED
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B
Rating: 5 out of 5
Excellent service
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N
Rating: 5 out of 5
Rcc 690, received 3 days after the order, despite the engraving on the balls, I haven't had the chance to try them yet but they are beautiful....
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D
Rating: 5 out of 5
Super fast shipping and delivered quickly. The balls perfectly meet my expectations. The only small hiccup is that I thought I understood that with my order, Pétanque shop was offering me a target with a cleaning cloth that I did not receive in my package.
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J
Rating: 5 out of 5
Great site. Superb choice.
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D
Rating: 5 out of 5
DO NOT CHANGE ANYTHING
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F
Rating: 5 out of 5
Fast and efficient
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H
Rating: 1 out of 5
The cochonet and chamoisine that were free are missing but not received
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Response from PétanqueShop
Hello, I see on your order form that the chamoisine and the target do not appear. When you order a competition triplet, these free items are directly listed in your cart. They were therefore removed from your cart, which is why you did not receive them. For your next orders, please ensure that they appear. For this time, we are willing to give you the equivalent of these gifts in loyalty points. Best regards, The PetanqueShop.com team
J
Rating: 5 out of 5
Perfect site, impeccable delivery, waiting time for the product, fast, nothing to complain about, very satisfied customer
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D
Rating: 5 out of 5
Very satisfied with my order and received very quickly, I recommend this site
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C
Rating: 5 out of 5
Very good service. Thank you!
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F
Rating: 5 out of 5
Hello, always in stock and fast shipping, congratulations to the whole team
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L
Rating: 5 out of 5
very good site, very serious
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J
Rating: 1 out of 5
I still haven't received it, the deadlines were not respected
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Response from PétanqueShop
Hello, We are opening a request with the carrier who handled your package. When you see that your package is no longer within the delivery deadlines, do not hesitate to contact us directly so that we can take the necessary steps. Best regards, The PetanqueShop.com team
F
Rating: 5 out of 5
Order processed very quickly. Thank you
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M
Rating: 5 out of 5
Easy to use, variety of products
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P
Rating: 5 out of 5
great for avoiding metal shavings in your fingers, to be used without moderation, little wear for the balls
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F
Rating: 5 out of 5
Very good service
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D
Rating: 5 out of 5
Well received my order, I recommend the site
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D
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Always listening to the customer, informing in case of problems, delivery always top and very fast, a real pro team!
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I
Rating: 5 out of 5
thank you for the fast delivery; I just have to try them now.
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K
Rating: 5 out of 5
Amazing! We are in the US. The selection of our balls and equipment is perfect. Very fast shipping, we will definitely be using your company again and recommending them to the rest of our club.
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W
Rating: 5 out of 5
I can't give my opinion yet I haven't been delivered yet.
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A
Rating: 5 out of 5
Never had a problem with deliveries from petanque shop always delivered on time
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G
Rating: 5 out of 5
Everything is perfect! From the welcome to the delivery
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J
Rating: 5 out of 5
Very good very pretty
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