Customer reviews of PétanqueShop

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews

Summary of reviews

PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.

Reviews 2 and 3 stars

Reset filters
F
Franck A.
Rating: 3 out of 5
following a purchase from 09/05/2026
Product not received for now
Not the fault of pétanque Shop, but of Chronopost which is often failing, even in delivery to a locker.
Translated reviews
O
Omar A.
Rating: 3 out of 5
following a purchase from 10/05/2026
Hello,
I personally find that the balls are expensive
Best regards
Translated reviews
C
Christian B.
Rating: 3 out of 5
following a purchase from 04/05/2026
hello
it would be desirable to have a bag as a gift
best regards
Translated reviews
F
Fabrice J.
Rating: 3 out of 5
following a purchase from 05/05/2026
I still haven't received them
Translated reviews
A
Abdelilah B.
Rating: 3 out of 5
following a purchase from 05/05/2026
Good shopping site
Translated reviews
R
René T.
Rating: 3 out of 5
following a purchase from 25/04/2026
Hello, your site is good but I got my card hacked at the same time as your payment, so be careful, thank you in advance and have a good day
Translated reviews
G
Gilles C.
Rating: 2 out of 5
following a purchase from 24/04/2026
The balls are a bit expensive and there are no promotions for athletes or companies, however the delivery is very fast
Translated reviews
F
Franco B.
Rating: 3 out of 5
following a purchase from 31/03/2026
I still haven't received my triplet
Translated reviews
B
Bruno S.
Rating: 2 out of 5
following a purchase from 30/03/2026
The balls arrived with sharp burrs on the series
Translated reviews
Response from PétanqueShop
Hello, the sharp aspect you mention regarding the manufacturer's markings will disappear with use. This can indeed happen when the balls are new. Thank you for your understanding. Best regards. The petanqueshop team
N
Natacha W.
Rating: 3 out of 5
following a purchase from 27/03/2026
Order processed quickly but return necessary due to the omission of the personalization engraving. Lack of friendliness from the person who took my call
Translated reviews
L
Laurette M.
Rating: 3 out of 5
following a purchase from 25/03/2026
Find the small part
Translated reviews
J
Jean-Michel B.
Rating: 3 out of 5
following a purchase from 26/03/2026
Home delivery was expected and yet I had to go to the post office to pick up my item. Too bad.
Translated reviews
S
Serge G.
Rating: 3 out of 5
following a purchase from 25/03/2026
Rather long wait while there was only one customer in front of us.
Translated reviews
C
Corinne M.
Rating: 3 out of 5
following a purchase from 17/03/2026
So far very good experience, I am waiting to receive my order
Translated reviews
C
Corinne M.
Rating: 2 out of 5
following a purchase from 16/03/2026
Ball pickup too light, string too thin
Translated reviews
T
Thierry B.
Rating: 3 out of 5
following a purchase from 10/03/2026
I just find it unfortunate that the balls received are not the same as the presentation of the ball on the site
Translated reviews
L
Laurent M.
Rating: 3 out of 5
following a purchase from 14/03/2026
Mediocre quality
Translated reviews
P
Pascal B.
Rating: 3 out of 5
following a purchase from 04/03/2026
I ordered MS STRX triplets, the general engravings: MS X15 705 .......... are different in style and engraving intensity on each ball, I will report this and certainly return them for exchange
Translated reviews
J
Jean-Marc R.
Rating: 3 out of 5
following a purchase from 25/02/2026
ORDER PLACED AT ERIMA DELIVERY TOO LONG
Translated reviews
L
Laurent V.
Rating: 3 out of 5
following a purchase from 23/02/2026
Delivery late
Translated reviews
B
Bruno P.
Rating: 3 out of 5
following a purchase from 17/02/2026
The bag delivered with the balls is rather shabby. For balls over 300 E
Translated reviews
K
Karine B.
Rating: 3 out of 5
following a purchase from 11/02/2026
Products delivered quickly. Disappointed with the ball pick-up pen, the magnet is too weak so it doesn't pick up the balls. To avoid!
Translated reviews
M
Mickael L.
Rating: 3 out of 5
following a purchase from 16/02/2026
I ordered a triplet MS 2110 with initial personalization, well received and well packaged. However, the engraving is terrible, does not match the engraving displayed at the order. Conclusion: buy your balls but make sure to inquire about the engraving beforehand.
Translated reviews
S
Severine S.
Rating: 3 out of 5
following a purchase from 02/02/2026
A bit complicated to find your way around
Translated reviews
N
Nicolas L.
Rating: 3 out of 5
following a purchase from 10/02/2026
Very good site but shipping costs a bit expensive especially since the site is not far away
Translated reviews
M
Manuel P.
Rating: 3 out of 5
following a purchase from 07/02/2026
The balls are not very magnetic and fragile... in addition to being too light
The meter is great
However, the delivery was made to a relay 10 km away, so not cool
Translated reviews
C
Cedric D.
Rating: 3 out of 5
following a purchase from 28/01/2026
It is a pity that before validating the cart, the offer to take back the old balls is not proposed.
I bought a triplet without knowing it while I could have had a trade-in on my old balls and gotten a better price
Translated reviews
C
Catherine M.
Rating: 3 out of 5
following a purchase from 02/02/2026
the engraving result is very small and very dull in color. Upon opening the package I almost thought the cochonets were not engraved. I remain disappointed.
Translated reviews
P
Pascal G.
Rating: 3 out of 5
following a purchase from 29/01/2026
Hello, I had to try three times to order, because the frame already with the name and surname, means that if you want to go directly to the bank code, it remains clear and does not take the information. Once I typed my bank details to the end, but it ended up with trying again. Finally the 3rd was the right one. Otherwise the product gives a good feeling.
Translated reviews
J
Jeanyves C.
Rating: 3 out of 5
following a purchase from 25/01/2026
For loyal customers, it would be nice to have a little better gift especially when buying balls at 220 €.
Translated reviews
B
Betty B.
Rating: 3 out of 5
following a purchase from 20/01/2026
Personalization on few products and very limited to 11 characters only and in fact, on petanque circles, it is just a simple engraving, much less visible than the Bon Tir brand, so in terms of communication, visibility is not very effective and yet the cost of personalization is 7.50 per piece for a basic product at 9 euros, which means a unit cost of 16.50, or +83% for a rather unsatisfactory result.
Translated reviews
S
Said D.
Rating: 3 out of 5
following a purchase from 23/01/2026
Too slow
Translated reviews
S
Stephane M.
Rating: 3 out of 5
following a purchase from 17/01/2026
Good
Translated reviews
L
Louis C.
Rating: 3 out of 5
following a purchase from 20/01/2026
Good overall but the loyalty points are valid for 1 year, so it doesn't really help
Translated reviews
J
Jean-Marc D.
Rating: 2 out of 5
following a purchase from 13/01/2026
Since my comments are not taken into account, why ask me for them
Translated reviews
J
Jean-Marc D.
Rating: 2 out of 5
following a purchase from 13/01/2026
Hello, I received the petanque balls within the allotted time and they correspond very well to my order. My review is negative because I could not use my loyalty points to deduct from my order amount and I think that given my age (83 years), they are lost. Please correct this anomaly for your future customers. The first response from your customer service did not satisfy me as I felt they were treating me like an idiot. Thank you anyway.
Translated reviews
J
Jean-Luc D.
Rating: 2 out of 5
following a purchase from 04/01/2026
A lot of choices
But does not ship my order
After a week I am still waiting
No communication
Translated reviews
Response from PétanqueShop
Hello, We would like to inform you that the delivery delay observed is due to the bad weather conditions that occurred in our region last week. The snowfall and ice made several roads impassable and led to traffic bans for carriers. These circumstances, independent of our will, inevitably disrupted the transport chain. As soon as the roads reopened and the traffic conditions improved, shipments resumed. In other words, no package could leave our premises between Monday, January 5, and Wednesday, January 7. The packages were therefore picked up by Colissimo on Thursday evening, January 8. Your package is currently in transit and should be delivered at the beginning or middle of this week. We apologize for the inconvenience caused, although it is independent of our will, and remain at your disposal for any further information. Best regards. The petanqueshop team
R
Remy D.
Rating: 3 out of 5
following a purchase from 13/12/2025
Your exchange of 245 points for a voucher has been recorded. Unfortunately, I could not use my voucher despite several attempts, disappointing.... "You can now enjoy your voucher worth 12.25 euros by entering the following discount code: 217787-24520250708153227"
Translated reviews
E
Emmanuel B.
Rating: 2 out of 5
following a purchase from 22/12/2025
Good on the site but 24h delivery not good, I ordered on Monday 22 December 2025 and on 24 December 2025. Nothing.
Translated reviews
Response from PétanqueShop
Hello, we are sorry to learn that you did not receive your order within the expected time. However, you ordered on Monday, December 22 at 14:12 and we shipped it the same day. Your package arrived in your country on Tuesday 23/12. Unfortunately, we cannot do it faster on our side. Moreover, when you placed your order, we communicated an indicative delivery date between December 24 and January 2. This is due to the longer delivery times during this period, especially in your country. The tracking indicates that the package is out for delivery today. Thank you for your understanding. Best regards. The petanqueshop team
I
Ismael P.
Rating: 3 out of 5
following a purchase from 18/12/2025
Average quality, the yellow shade is far from it, need to review the color, or stop selling them
Translated reviews