PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Refusal of the seller to apply the 15% discount that we usually have with Pétanque Shop. How to explain to our members for which we buy your PVC pétanques 74mm/680gr that the price is >> last order?
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Response from PétanqueShop
Hello, The 15% discount was applied because you had ordered a certain number of quantities, we unfortunately cannot apply this kind of discount on all orders. Moreover, a discount was added in loyalty points during your last order. Thank you for your understanding
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Jean Bernard J.
Rating: 2 out of 5
following a purchase from 18/12/2025
Still not received?
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Response from PétanqueShop
Hello, You ordered on Thursday 18/12 in the evening. Your order was shipped on Friday 19/12. Delivery is therefore expected at the beginning of this week, as indicated in your order confirmation email. Thank you for your understanding. Best regards, The PétanqueShop team
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Catherine D.
Rating: 3 out of 5
following a purchase from 11/12/2025
Order of tricolor balls. Easy site navigation. Fast delivery. But the balls are already a bit damaged. Paint a bit chipped. It's a gift to give, it's not super pleasant
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Jean Paul S.
Rating: 3 out of 5
following a purchase from 09/12/2025
I still do not have my package. Problem with the Post Office which only opens in the afternoons. In the morning, Friday being unavailable after that it was the weekend, so waiting until tomorrow for my balls. I don't see why the package is not delivered to me like dozens that I receive.
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Jean-Marie M.
Rating: 3 out of 5
following a purchase from 28/10/2025
not happy at all because the inscriptions were not made on the backpacks
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Magali B.
Rating: 2 out of 5
following a purchase from 02/12/2025
The quality of the paint on your piglets is of very poor quality. It lacks another coat of paint, the paint runs. For the white paint, it highlights the imperfections.... The boxwood is an excellent choice of wood.
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Nicolas D.
Rating: 3 out of 5
following a purchase from 28/11/2025
I received my order but after checking, the meter is missing...
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Daniele M.
Rating: 3 out of 5
following a purchase from 01/12/2025
did not receive the warranty card in the package.
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Rachel V.
Rating: 3 out of 5
following a purchase from 24/11/2025
Disappointed with the black balls with the skull motif as one ball is very damaged and since it is for a gift, it is not satisfactory
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Vladimir B.
Rating: 2 out of 5
following a purchase from 29/10/2025
Too bad after a day more blue on the balls and I have on the triplet the assembly line that shows
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Mickael B.
Rating: 3 out of 5
following a purchase from 12/11/2025
I DO NOT ORDER VIA THE SITE
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Morgan P.
Rating: 3 out of 5
following a purchase from 26/11/2025
Ball already well struck and inscriptions of the old initials still present, I thought they would have been erased. Otherwise, good balls overall.
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Jean Claude N.
Rating: 3 out of 5
following a purchase from 01/12/2025
I wanted to order pétanque balls, 6 weeks delay, too late for my Christmas, too bad, so I ordered a bag for the balls, very satisfied
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David B.
Rating: 3 out of 5
following a purchase from 06/11/2025
I found that I did not receive a cochonnet or a chamoisine with my order.
I called to report it.
I was told that I must have deleted the lines in the order.
However, this is not true because at no time did I see them appear in my order. I was told on the phone that sometimes they include them in the package and sometimes not. So it's at the discretion of the order preparer?!!!!
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Gilles L.
Rating: 3 out of 5
following a purchase from 30/11/2025
shipping too expensive.
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Plouvin A.
Rating: 3 out of 5
following a purchase from 30/11/2025
I am very happy with my orders
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Xavier D.
Rating: 3 out of 5
following a purchase from 20/11/2025
Hello
I am very happy with the purchase of my ball case but I noticed that there wasn't enough space to mention the postal code and the city on the inserted label.
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Gilles T.
Rating: 3 out of 5
following a purchase from 20/11/2025
balls announced at 150 euros when ordering go to 220 euros where are those at 150
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Pierre P.
Rating: 3 out of 5
following a purchase from 08/11/2025
The delivery was correct, and very disappointed with the bag (it looks like nothing).
Suggestion: increase the price of the balls and provide a proper bag
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Response from PétanqueShop
Hello, the bag you mention is the one provided with the Obut triplets,
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Claude G.
Rating: 3 out of 5
following a purchase from 15/11/2025
Not satisfied with the color of the balls received they are carbon balls my first triplet very good
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Lionel D.
Rating: 2 out of 5
following a purchase from 19/11/2025
You mention free delivery over 150€ but you do not specify that it is not at home
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Response from PétanqueShop
Hello, Thank you for taking the time to share your opinion. However, it is clearly stated on our website the following elements: "PetanqueShop offers you your delivery! Enjoy free shipping from 150€ of order! This offer is valid in mainland France, for delivery to a relay point in Colissimo." You can find this page here: https://www.petanqueshop.com/livraison-gratuite Thank you for your understanding. Best regards. The petanqueshop team
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Lionel M.
Rating: 2 out of 5
following a purchase from 08/10/2025
On top of the delivery I ordered blue received red and of small size
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Response from PétanqueShop
Hello, We are sorry to hear that you received a product that does not satisfy you. However, the dimensions of the item are clearly indicated in the product description. It is also mentioned that the color of the product is not contractual and that you can contact us at the time of your order to convey your color preferences in order to satisfy you as best as possible. Thank you for your understanding. Best regards. The team at petanqueshop.com
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Mickael D.
Rating: 2 out of 5
following a purchase from 31/08/2025
Many defects on the balls and paint not dry
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Response from PétanqueShop
Hello, Thank you for taking the time to share your experience. We are sorry to learn that you encountered problems with our balls and the quality of the paint. In this regard, we clearly indicate in the product description that you ordered the following elements: "Particularity of varnished balls: these balls have a layer of varnish, which naturally wears off over time. Upon receipt, even new, these balls may show signs of impact on the varnish. This does not affect their quality in any way. This information is provided to inform our customers before their purchase. Thank you for your understanding. Best regards. The petanqueshop.com team
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Caumont D.
Rating: 3 out of 5
following a purchase from 18/09/2025
I have a problem with my purchase because in the ad, the ball presented is super stainless steel 690gr di 74 ok
but very hard to play, I think it must be the super stainless steel 125
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Hervé W.
Rating: 3 out of 5
following a purchase from 22/09/2025
Fast delivery, in accordance with the order, the wipe that was supposed to be provided is missing.
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Bruno T.
Rating: 3 out of 5
following a purchase from 19/09/2025
For now, I have no opinion because I have not yet received my package; which was scheduled for Monday: and this is starting to worry me.
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Richard H.
Rating: 3 out of 5
following a purchase from 10/09/2025
Perfect
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Hugo B.
Rating: 2 out of 5
following a purchase from 03/09/2025
In the transport bag, the ball support is poorly sized, way too big and no precision on this detail on the site, very disappointed.
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Response from PétanqueShop
Hello, Thank you for your feedback regarding the transport bag. We are sorry to learn that the dimensions do not meet your expectations. Your comments are essential for us to improve our products and our communication. As indicated on our site: "The bottom compartment allows you to store two triplets of pétanque plus a towel or four Lyonnaise balls. If you use the bag with pétanque balls, we recommend using the free space above the balls to store a towel or a cloth." Please feel free to contact us for any questions or assistance needed. Best regards. The petanqueshop.com team
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Pierre R.
Rating: 3 out of 5
following a purchase from 27/08/2025
A bit disappointed with the delivery time.
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Nafiz U.
Rating: 3 out of 5
following a purchase from 07/09/2025
Not the correct weight of the balls compared to my initial order... Otherwise nothing to report
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Jean Pierre C.
Rating: 3 out of 5
following a purchase from 27/08/2025
Few explanations and advice.
Disappointed because I was only told good things about it.
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Abdellah H.
Rating: 3 out of 5
following a purchase from 16/08/2025
I received my balls but without the warranty card
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Gael C.
Rating: 3 out of 5
following a purchase from 20/08/2025
Lack of clarity for proceeding with payment
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Gilbert S.
Rating: 2 out of 5
following a purchase from 17/08/2025
Not great disappointed
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Response from PétanqueShop
Hello, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and helps us improve. Please feel free to contact us directly if you would like to discuss your experience further. Best regards. The petanqueshop.com team
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Gaetan M.
Rating: 2 out of 5
following a purchase from 20/08/2025
Very good
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Response from PétanqueShop
Hello, Thank you for taking the time to share your opinion. We are sorry to hear that your experience did not meet your expectations. Please do not hesitate to contact us to discuss your feelings, we are here to help you. Best regards. The petanquestock.com team
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Thierry B.
Rating: 3 out of 5
following a purchase from 19/08/2025
When I ordered my triplet the day before yesterday between 9 and 9:30 am, the site indicated that the balls were in stock and therefore a departure the same day for a noon order. I chose an express chronopost delivery at €14.08 for the next day before 1 pm and the package only left yesterday. So I lost €14.08 by choosing express delivery and this is the second time this has happened to me so I am not very happy.
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Maitena C.
Rating: 2 out of 5
following a purchase from 08/08/2025
My order was not complete upon delivery. What was missing was sent to me quickly.
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Response from PétanqueShop
Hello, Thank you for taking the time to share your experience. We are sorry to hear that your order was not complete upon delivery, but we are glad to see that the rest was shipped quickly. Please do not hesitate to contact us for any questions or additional assistance. Best regards. The petanqueshop.com team
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Gilles M.
Rating: 3 out of 5
following a purchase from 10/08/2025
Delivery speed
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Peter D.
Rating: 2 out of 5
following a purchase from 18/08/2025
Delivery excellent and fast. Even without such damages/wear, the price is still far too high for second-hand balls. I wouldn't even dare to sell such balls for 100 €.
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Response from PétanqueShop
Hello, Thank you for your feedback. We are sorry to learn that the quality of the ordered product did not meet your expectations. However, it was clearly stated on the product page that it was a second-hand triplet. Additionally, a photo of the balls was provided so you could see their condition. Thank you for your understanding. Best regards. The petanqueshop.com team
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Pierre Henri O.
Rating: 2 out of 5
following a purchase from 04/08/2025
The delivery does not match the order
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Response from PétanqueShop
Hello and thank you for taking the time to share your feedback. We are sorry to learn that the delivery did not match your order. We have contacted you so that you can send us photos of what you received and we can address your issue. We are still waiting for your response. We remain at your disposal. The petanqueshop.com team
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