Customer reviews of PétanqueShop

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews

Summary of reviews

PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.

Reviews 2 and 3 stars

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C
Cyril F.
Rating: 3 out of 5
following a purchase from 08/08/2025
Received on time, but at this price, I was disappointed because the packaging was completely torn and damaged, especially since it was a gift, I couldn't offer it in the packaging.
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Hélène B.
Rating: 3 out of 5
following a purchase from 01/08/2025
Quality not extraordinary... I am disappointed. The delivery was on time, which is a positive point, but the product looks already used (marks and dents on the balls, scratches and wear on the packaging). The engraving I requested is barely legible. For a gift, the effect is not great.
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Jocelyne M.
Rating: 3 out of 5
following a purchase from 27/07/2025
DELIVERY TOO SLOW
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Alan L.
Rating: 3 out of 5
following a purchase from 26/07/2025
Only a cap and a cloth offered after spending €333. Not very commercial. Moreover, my brother bought a pair for €250 and he received a bag and a circle as a gift... not very logical all that.
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Morgan L.
Rating: 2 out of 5
following a purchase from 30/07/2025
Too bad for the price, there is no free bag. It's like buying a gun without its case.
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Response from PétanqueShop
Hello, Thank you for taking the time to share your opinion. Your PétanqueShop order allows you to earn loyalty points that can be exchanged for discount vouchers valid on the entire site. €1 spent (excl. tax) = 1 point earned = €0.05 in gift voucher. You can exchange your points at any time, especially to obtain a bag. Best regards, The team at Petanqueshop.com
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Jean Marc A.
Rating: 3 out of 5
following a purchase from 26/07/2025
Hello, I did not receive the gift goal with the order.
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Agnes M.
Rating: 2 out of 5
following a purchase from 23/07/2025
Very disappointed with the keychains, the petanque player part was not glued.
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Response from PétanqueShop
Hello, Thank you for your feedback regarding the keychains. As indicated in the product title, it is a sticker, and it needs to be glued onto the keychain. We do not glue them directly to ensure better preservation of the sticker during transport. Thank you for your understanding. Best regards, The petanqueshop.com team
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Dominique A.
Rating: 3 out of 5
following a purchase from 22/07/2025
A bit disappointed by the quality of the petanque kit products. The foldable petanque circle opens difficultly and the ball bag does not close completely (of course, the balls are bigger than the opening and therefore cannot fall...).
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Reine P.
Rating: 3 out of 5
following a purchase from 17/07/2025
The luminous goals are not effective
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Mickael L.
Rating: 2 out of 5
following a purchase from 06/07/2025
Well, it's not complicated, at worst I'll buy beach balls pufff
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Response from PétanqueShop
Hello, We do not understand your message. Indeed, you ordered on Sunday, July 6. Your triplet was engraved and shipped on Monday, July 7 and delivered on Wednesday, July 9. What problem are you encountering with your order? We invite you to send us an email. Thank you for your understanding. Sincerely, The Petanque Shop team
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Fabrice G.
Rating: 3 out of 5
following a purchase from 13/07/2025
Excellent
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Cyril C.
Rating: 3 out of 5
following a purchase from 12/07/2025
I am waiting for my order and I will like you
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Jean-Baptiste G.
Rating: 3 out of 5
following a purchase from 06/07/2025
A bit long about ten days but well received.
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Denis L.
Rating: 3 out of 5
following a purchase from 16/07/2025
Still not received due to a delay from Chronopost express.
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Jacques C.
Rating: 2 out of 5
following a purchase from 10/07/2025
I have not yet received my order
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Response from PétanqueShop
Hello, We do not understand your rating, as your package has been at the pickup point for already 2 days, and within the timeframes indicated when you placed your order. We therefore invite you to go collect your package at the relay point you chose. Thank you for your understanding. Best regards, The Pétanqueshop team
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Ludovic F.
Rating: 3 out of 5
following a purchase from 09/07/2025
The site is good but I find it hard to see the brands. I remember it was simpler before
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Aurélie R.
Rating: 2 out of 5
following a purchase from 10/07/2025
Very difficult to order, repeatedly asks for the address, goes back, etc... I took a long time to finalize my order. Otherwise, the products and prices are fine.
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Response from PétanqueShop
Hello, Thank you for your feedback and we are truly sorry to hear that your ordering experience did not meet your expectations. We appreciate your patience and take your comments very seriously, as they help us improve our process. However, we are glad that you found our products and prices satisfactory. Your satisfaction is essential to us. Best regards, The petanqueshop.com team
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Jean Luc F.
Rating: 2 out of 5
following a purchase from 05/07/2025
The proposed sizes are too small
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Response from PétanqueShop
Hello, You ordered a Marseillaise jersey, it is a sports-type t-shirt and is therefore closer to the body than a normal t-shirt, like what you might find with a football jersey. Nevertheless, the sizes are normal. Best regards, The petanqueshop.com team
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Franck L.
Rating: 2 out of 5
following a purchase from 08/07/2025
Order of 2 triples. Upon arrival, the 2 covers are damaged, impossible to use the zipper to close or open! So no usable transport cover. It's a shame.
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Response from PétanqueShop
Hello, Thank you for taking the time to share your experience. We are sorry to hear that the covers of your triples arrived in poor condition, which must be frustrating for you. Your feedback is valuable, and we will examine it closely to improve the quality of our products. Could you please send us photos by email? We hope that despite this, you will enjoy your new triples. Best regards, The petanqueshop.com team
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Jeremy D.
Rating: 3 out of 5
following a purchase from 01/07/2025
Top on time less than 6 days cool thanks to the team
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Bernard M.
Rating: 3 out of 5
following a purchase from 04/07/2025
Package well received but with the wrong cochonnet. Too bad it was for a gift.....
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Cedric C.
Rating: 3 out of 5
following a purchase from 29/06/2025
Good, especially for guiding on the choice of balls
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Carole M.
Rating: 2 out of 5
following a purchase from 11/06/2025
I am disappointed it looks like they have already been used. They have scratches and black stains.
At this price and the bag is simple
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Response from PétanqueShop
Hello, The Prestige inox 110 pink La Boule Bleue has a layer of varnish, which naturally wears off over time during games. Upon receipt, even new, these balls may show signs of impact on the varnish. This does not affect their quality at all. Sports greetings, The PetanqueShop.com team
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Jean-Claude L.
Rating: 3 out of 5
following a purchase from 03/07/2025
I am not satisfied ordered 690 grams received 697 grams already the same thing in March 2024. Not normal!!!
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Gerard M.
Rating: 2 out of 5
following a purchase from 04/07/2025
I have not yet received my order
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Response from PétanqueShop
Hello, The delivery time that was announced to you is as follows: between July 11, 2025, and July 16, 2025. Your package is on its way, it is normal for packages to overseas to take longer. Sports greetings. The PetanqueShop.com team
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Bastien A.
Rating: 2 out of 5
following a purchase from 21/06/2025
If we order textiles, deliveries are always delayed, ordered on the 21st, I will only receive them on July 7th... and therefore I no longer need them as it was for the 6th
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Response from PétanqueShop
Hello, Thank you for your feedback and we are sorry to hear that your order did not arrive on time. The deadline that was announced to you was between June 27, 2025, and July 4, 2025. The package left our premises on time, on July 1st, and should have arrived on time. Unfortunately, looking at your package tracking, we notice that the carrier has encountered some delays, and your package should be returned to you very soon. Could you please get back to us by email once you have received your package, so that we can proceed with the refund of your shipping costs? Best regards, The PetanqueShop team
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Costantini J.
Rating: 3 out of 5
following a purchase from 28/05/2025
a bit long for delivery, not even an offer of a gift for the long delivery
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Noah M.
Rating: 3 out of 5
following a purchase from 22/06/2025
Good, just ordered in navy blue and it arrived in light blue..
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Pierre A.
Rating: 2 out of 5
following a purchase from 23/06/2025
It might be time to update the photos and descriptions of your items as it is not normal to charge your customers for missing or non-existent items.
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Serge G.
Rating: 3 out of 5
following a purchase from 20/06/2025
I thought it would be a bit less imposing, otherwise very good.
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Clement M.
Rating: 2 out of 5
following a purchase from 26/06/2025
Your site is great. But I am still waiting for my delivery of my purchase which was scheduled for June 28 and then scheduled for today but has been postponed again. Let's say that the post office does not have the same responsiveness as you. It's a shame
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Response from PétanqueShop
Hello, Thank you very much for your feedback and for your compliments on our site! We are sorry to hear that your delivery has encountered delays. We understand how frustrating this can be and we are doing our best to work with our delivery partners to ensure better responsiveness. Your experience is valuable and we thank you for your patience. Best regards, The team at petanqueshop.com
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Česlovas T.
Rating: 3 out of 5
following a purchase from 24/06/2025
I still haven't received the item I purchased, but it was promised to arrive in 2-3 days.
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Patrick D.
Rating: 3 out of 5
following a purchase from 20/06/2025
Received on time, only downside was that the circle was missing among the offered items
Too bad
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Fabrice A.
Rating: 3 out of 5
following a purchase from 25/06/2025
Serious site, speed respected, however, review the transport because I paid €18 for a fast delivery to the house which ultimately forces me to go to the relay point because they say impossible to deliver while no one comes to your house, ultimately better to take delivery at the relay point, you save €4 at least you are sure to have it on time
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Philippe P.
Rating: 3 out of 5
following a purchase from 25/06/2025
Several orders placed with you and no discount or little gift
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Didier M.
Rating: 3 out of 5
following a purchase from 22/06/2025
An item delivered not conforming to my order. I called and I have to return the wrong item before the shipment of my ordered item. I obviously regret this because it is a gift that I am giving next Saturday and I will not have my total order to give. Too bad!
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Sylvain C.
Rating: 3 out of 5
following a purchase from 23/06/2025
Product and delivery times are compliant. However, when I prepared this order, there were 4 gifts (chamoisine, goal, bag, and folding round), by the time I checked the diameter and went back to the site to validate the order, 2 gifts were gone. So, I don't have a bag, which I will go pick up in the store; so this is my last order.
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Billel Y.
Rating: 3 out of 5
following a purchase from 10/06/2025
Reasonable price
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Magali F.
Rating: 2 out of 5
following a purchase from 08/05/2025
Delivery time too long for the shipment of the pétanque balls ordered on May 8, shipped on June 20. Too bad
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Response from PétanqueShop
Hello, You ordered a game from the brand La Boule Bleue. These games are made to order. Therefore, there is a delay of several weeks as indicated when creating your order. Thank you for your understanding. Best regards, The team at petanqueshop.com
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Christophe Q.
Rating: 3 out of 5
following a purchase from 14/06/2025
I have not yet received my order
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