Customer reviews of PétanqueShop

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews

Summary of reviews

PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.

Reviews 2 and 3 stars

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Joffrey C.
Rating: 3 out of 5
following a purchase from 16/06/2025
Fast delivery but the balls (delivered in cardboard) arrived with several rust spots on the grooves (on each ball). To avoid returning, nylon brushing with a screwdriver + WD40 lubricant and satisfactory result but I would have preferred to receive them in perfect condition.
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Théo L.
Rating: 3 out of 5
following a purchase from 17/06/2025
Good
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Pierre J.
Rating: 3 out of 5
following a purchase from 12/06/2025
Magnetic pig does not stick to the magnet
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Francoise B.
Rating: 2 out of 5
following a purchase from 10/06/2025
Disappointed with some sizes m corresponding to s, l, m xll to xl
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Response from PétanqueShop
Hello, Thank you for taking the time to share your impressions. We are sorry to learn that the sizes do not meet your expectations. From one brand to another, it can indeed happen that sizes are different. Thank you for your understanding and have a good day. Best regards, The petanqueshop.com team
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Jacques F.
Rating: 3 out of 5
following a purchase from 10/06/2025
Very fast
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Luc L.
Rating: 2 out of 5
following a purchase from 03/06/2025
Delivery too long
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Response from PétanqueShop
Hello, When placing your order, we indicated a delivery date between June 16 and June 30. Your order was shipped on June 11 from our premises for delivery by June 14 at the latest, which is before the shortest deadline announced when placing your order.
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Antoine G.
Rating: 2 out of 5
following a purchase from 10/06/2025
A delivery scheduled for June 13 or 14 and finally announced for June 18, it's not worth taking colissimo after all.
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Response from PétanqueShop
Hello, Thank you for your feedback regarding your delivery experience. We understand that this delay from the carrier can be frustrating and we apologize for the inconvenience caused, although it is independent of our will. Indeed, we engraved and shipped your triplet on the same day as your order, knowing that you ordered in the early afternoon. However, the delivery times to Corsica are always uncertain during the summer period. Indeed, tourists' luggage is prioritized over the delivery of packages. Consequently, this can lead to longer delays to this destination. We thank you for your patience and understanding. Best regards, The petanqueshop.com team
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Christophe S.
Rating: 3 out of 5
following a purchase from 28/05/2025
Quite fast
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Stéphane G.
Rating: 2 out of 5
following a purchase from 08/05/2025
Complicated, I ordered for a birthday a game of balls from the brand La Boule Bleue which was supposed to arrive 5 or 6 weeks later but due to a manufacturer's design error I was forced to switch to another brand like Obut that can be found at Decathlon... anyway, the balls of everyone...
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Response from PétanqueShop
Hello, Thank you for your feedback regarding your ordering experience. We understand your disappointment regarding the complications encountered and we are sincerely sorry. Nevertheless, in light of the complications encountered, our teams ensured you regular follow-up and proposed a solution as soon as possible to ensure your order, and a triplet with similar characteristics to the one you ordered was proposed to you. Customer satisfaction is our priority and we ensure that every order is a success. Best regards, The PetanqueShop team
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Alain L.
Rating: 2 out of 5
following a purchase from 25/05/2025
Balls full of touch-up marks (certainly due to manufacturing imperfections) Above given the price.
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Response from PétanqueShop
Hello, Thank you for taking the time to share your opinion. We are sorry to hear that you encountered imperfections on our balls, as we are committed to offering quality products. Can you send us a photo of your triplet so that we can see the defects of your triplet and find a solution? Thank you in advance for your feedback. Best regards, The petanqueshop.com team
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Jérôme K.
Rating: 3 out of 5
following a purchase from 25/05/2025
No gift not even a target or bag too bad
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Jean-Luc B.
Rating: 3 out of 5
following a purchase from 19/05/2025
One item does not meet my expectations
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Michel R.
Rating: 3 out of 5
following a purchase from 28/05/2025
I am very unhappy regarding the payment - I had to make 5 orders. At the time of payment I had an error. Even after deleting cookies I had the same error. Had to write to customer service but at no time did anyone call me to take my order by phone. I am really disappointed about that but the rest is fine good presentation for the purchase of balls.
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Jean-Philippe G.
Rating: 3 out of 5
following a purchase from 22/05/2025
Hello, I wanted diameter 77 and every time I selected 77 in diameter and 690 in weight, it worked. BUT as soon as I clicked on ORDER the site responded that this product is no longer available. and that, on all brands. very disappointed !!!! I finally ordered 76 in diameter
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Isabelle P.
Rating: 3 out of 5
following a purchase from 18/05/2025
I received my order but I am disappointed because I thought there would be foam in the back pocket to store my pétanque balls? In the description of the order I made it was specified to be delivered with the foam?
Best regards.
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Lenain H.
Rating: 3 out of 5
following a purchase from 19/05/2025
I am not satisfied with my new ball
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Teddy L.
Rating: 2 out of 5
following a purchase from 24/04/2025
Nothing to say about the delay or the site, really top, however, regarding my order, I am completely disappointed. I still spent 245 euros to get nice pink balls and I ended up with balls filled with vulgar touch-up pen, at that price they could have avoided that, I would have preferred impacts rather than touch-up pen that shocks.
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Response from PétanqueShop
Hello, Thank you for your feedback regarding your order. We are pleased to hear that you are satisfied with the delivery time and the experience on our site. However, your balls have a layer of varnish, which naturally wears off over time. Upon receipt, even new, these balls may show signs of impact on the varnish. This does not affect their quality at all. Best regards, The petanqueshop.com team
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Guy M.
Rating: 3 out of 5
following a purchase from 24/04/2025
In my order, the cloth and the cochonnet were missing
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Nadia M.
Rating: 3 out of 5
following a purchase from 13/05/2025
Customs fees requested upon arrival
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Pierre C.
Rating: 3 out of 5
following a purchase from 07/05/2025
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Villemont V.
Rating: 3 out of 5
following a purchase from 15/05/2025
I received an ad saying I would get a bag, a cleaning cloth, and a cap. I bought a game for my grandson and received nothing with it. I am really disappointed knowing that this is my 6th triplet purchased from you in three years.
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Thomas D.
Rating: 2 out of 5
following a purchase from 15/05/2025
Despite a promised delivery today at 1 PM. This one is delayed by 24 hours, I therefore paid for an express delivery for nothing. Best regards.
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Response from PétanqueShop
Hello, We understand your concern regarding the delivery of your order. However, it has indeed been processed by our services within the allotted time. Indeed, you placed your order on Thursday, May 15 at 10:10 AM and we shipped it the same day. The delivery delay is due to the carrier who should have delivered your package on Friday, May 16. We contacted you by phone to inform you of the customer service procedure in case of delivery delay by the carrier. We thank you for your understanding and your trust in petanqueshop.com. Best regards, The Petanque Shop team
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Christine L.
Rating: 3 out of 5
following a purchase from 08/05/2025
I expected to have basic cases for the balls
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Gerard R.
Rating: 3 out of 5
following a purchase from 09/04/2025
If it's about the site we don't drink in detail the drawing of the grooves. Otherwise, I thought I bought 1 pair of Lyonnaise balls and actually 1 single ball. My fault but the site could have warned me.
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Mohamadi M.
Rating: 3 out of 5
following a purchase from 01/05/2025
I can't give my opinion without having received my package, but in the online store everything went well. There are many of us, I am in a pétanque club in Mayotte, PCP Pétanque Club of Pamandzi.
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Elisabeth B.
Rating: 3 out of 5
following a purchase from 18/04/2025
Too bad the plate is a bit dented.
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Jean F.
Rating: 3 out of 5
following a purchase from 03/04/2025
Very long delivery time, commercial gesture for product reference change insignificant, a bag for the balls would have been welcome. I will not order from you again.
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Marie F.
Rating: 2 out of 5
Very pretty but also very fragile, two thrown on normal ground and already holes, what a pity.
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Thierry L.
Rating: 3 out of 5
Too rigid
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Guy
Rating: 2 out of 5
Delivery time not respected promise of compensation not kept too bad products conform
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Roger
Rating: 3 out of 5
Hello Nothing to say about the site and its products, but I find it deplorable that a delivery charged at more than 13€ is made to an address other than mine when I live in a village of 300 inhabitants with only 2 streets!! Fortunately, the neighbors are honest
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