Customer reviews of PétanqueShop

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews
5 5 169 84% 4 704 11% 3 133 2% 2 58 1% 1 125 2%

Summary of reviews

PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.

Reviews 2 and 4 stars

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C
Claude R.
Rating: 4 out of 5
following a purchase from 19/05/2025
Order placed without any problem. Delivery on time.
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Magne P.
Rating: 4 out of 5
following a purchase from 08/05/2025
Very good
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Patrick G.
Rating: 4 out of 5
following a purchase from 02/05/2025
Very good navigation, I easily find what I am looking for
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Alain M.
Rating: 4 out of 5
following a purchase from 12/05/2025
Good
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Thomas D.
Rating: 2 out of 5
following a purchase from 15/05/2025
Despite a promised delivery today at 1 PM. This one is delayed by 24 hours, I therefore paid for an express delivery for nothing. Best regards.
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Response from PétanqueShop
Hello, We understand your concern regarding the delivery of your order. However, it has indeed been processed by our services within the allotted time. Indeed, you placed your order on Thursday, May 15 at 10:10 AM and we shipped it the same day. The delivery delay is due to the carrier who should have delivered your package on Friday, May 16. We contacted you by phone to inform you of the customer service procedure in case of delivery delay by the carrier. We thank you for your understanding and your trust in petanqueshop.com. Best regards, The Petanque Shop team
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Philippe G.
Rating: 4 out of 5
following a purchase from 18/04/2025
Order and deadline compliant
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Frédéric S.
Rating: 4 out of 5
following a purchase from 20/04/2025
The balls are very good but I had taken them for my big dogs who are not very fond of them…
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Eric B.
Rating: 4 out of 5
following a purchase from 05/05/2025
Good, but not always easy to find what you are looking for.
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Jean-Luc D.
Rating: 4 out of 5
following a purchase from 13/05/2025
Responsive, serious…
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Gilles C.
Rating: 4 out of 5
following a purchase from 13/05/2025
Overall good
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Said D.
Rating: 4 out of 5
following a purchase from 14/05/2025
Very practical site
What is unfortunate is that it would be good to create a tab for second-hand balls
Because everything is mixed up
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Audrey A.
Rating: 4 out of 5
following a purchase from 12/05/2025
Waiting for the order to progress.
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Daniel M.
Rating: 4 out of 5
following a purchase from 07/05/2025
Fast service and meets my expectations.
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Claude R.
Rating: 4 out of 5
following a purchase from 07/05/2025
No problem, always impeccable
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Joel P.
Rating: 4 out of 5
following a purchase from 07/05/2025
Received on time and equipment in accordance with the order, too bad it would have been nice to find a goal and a cloth.....
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Nadine S.
Rating: 4 out of 5
following a purchase from 06/05/2025
Very good!
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Marc M.
Rating: 4 out of 5
following a purchase from 26/04/2025
Fast delivery. Well packaged... just a downside, I buy 2 pairs of Atx and boulenciel balls plus a backpack, invoice of 596 euros and not a gift... this small gesture would have been appreciated especially given the purchases I make regularly every year....
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Charles M.
Rating: 4 out of 5
following a purchase from 04/05/2025
Ok well fluid
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Arnaud D.
Rating: 4 out of 5
following a purchase from 07/05/2025
very nice choice and quality of delivery
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André M.
Rating: 4 out of 5
following a purchase from 20/04/2025
Too long delays
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Alain G.
Rating: 4 out of 5
following a purchase from 06/05/2025
Already ordered; fast satisfied
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David A.
Rating: 4 out of 5
following a purchase from 03/05/2025
great
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Denis T.
Rating: 4 out of 5
following a purchase from 25/04/2025
I cannot give my opinion because I have not yet received my order, you are faster than the delivery.
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Nathalie D.
Rating: 4 out of 5
following a purchase from 30/04/2025
As always, we were very well received and advised.
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Sandra G.
Rating: 4 out of 5
following a purchase from 26/04/2025
Fast
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Jacinto A.
Rating: 4 out of 5
following a purchase from 15/04/2025
Very good
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Jean-Luc S.
Rating: 4 out of 5
following a purchase from 21/04/2025
Some good and some less good. Let's start with the less good: I bought a Boulenciel Saturne triplet with engraving, which I received but one ball had less deep factory engravings than the other two (the impression of having two striped balls and one smooth) however the optional engraving was done by the company PétanqueShop, but the operator did not notice this difference. So I received the triplet with a defect. So for me, there is something wrong with the Boulenciel factory that does not perform quality control (otherwise this set would not have been put on sale) and for PétanqueShop that did not see this machining error during the personalized engraving. Now for the good, the PétanqueShop customer service did everything to rectify the situation, so I received a correct set after returning the defective balls. Which is normal in my eyes!! Thanks to customer service.
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Annie L.
Rating: 4 out of 5
following a purchase from 27/04/2025
Good site
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Jean Louis G.
Rating: 4 out of 5
following a purchase from 25/04/2025
very fast delivery. Matches the description well, but a small defect on one of the items.
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Christophe C.
Rating: 4 out of 5
following a purchase from 20/04/2025
cfgyff
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Steve C.
Rating: 4 out of 5
following a purchase from 24/04/2025
Hello, I need to be able to engrave the balls separately and see them virtually.
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Vincent M.
Rating: 4 out of 5
following a purchase from 23/04/2025
Conform and on time, the free chamoisine is improvable but nothing serious. The site remains top for orders.
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Alain C.
Rating: 4 out of 5
following a purchase from 22/04/2025
Simple, effective and good product.
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Pascal T.
Rating: 4 out of 5
following a purchase from 21/04/2025
Very good but does not correspond 100% to the order
On the clock, there is added text
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Cilia B.
Rating: 4 out of 5
Delivery is very fast
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Bérangère G.
Rating: 4 out of 5
On top.
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Didier E.
Rating: 4 out of 5
Fast shipping and compliant with the ad, competitive prices.
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Marie F.
Rating: 2 out of 5
Very pretty but also very fragile, two thrown on normal ground and already holes, what a pity.
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Didier D.
Rating: 4 out of 5
Very good
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Corselle C.
Rating: 4 out of 5
the milord bag for triplette, very good but missing the blue cochonnet, and the navy blue and white marker very good, I hope to maybe receive it? I await the response, thank you in advance
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