The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The labels are of very good quality, however, peeling them off their backing to stick them on the material is hell. I spent a crazy amount of time peeling the labels, quite disappointed. I would not recommend labels from this site.
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Response from Petit-Fernand
Hello Stéphanie,
Thank you for your feedback and we are pleased to hear that you appreciate the quality of our labels. We are sorry to learn that you encountered difficulties peeling them off. Please do not hesitate to contact us directly so we can help you resolve this issue.
Best regards,
The C-Monetiquette team.
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Marie S.
Rating: 1 out of 5
following a purchase from 29/06/2026
I ordered an insulated water bottle and it leaks even when closed properly, incomprehensible but very disappointed given the price
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Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your insulated water bottle is not satisfactory. We would like to understand your situation better and help you as best as we can, please feel free to contact us privately so we can discuss this matter.
Best regards,
The C-Monetiquette team
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Marion L.
Rating: 3 out of 5
following a purchase from 26/06/2026
The product arrived on time. However, the stamp also prints its outline (its sides).
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Response from Petit-Fernand
Hello Marion,
We sincerely thank you for your feedback and are delighted to learn that your product arrived on time. We take your comments regarding the stamp into account and hope to see you soon in our store for new discoveries.
Best regards,
The C-Monetiquette team
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Stéphanie V.
Rating: 3 out of 5
following a purchase from 18/06/2026
Satisfied with the content The shipping was deplorable everything was put in the same envelope that didn't even close Given the price the size of the envelope could be adapted I think Upon receipt, the impression that the envelope had been opened somehow
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Response from Petit-Fernand
Hello Stéphanie,
We sincerely thank you for your feedback. We are glad that you were satisfied with the content, and we take note of your comments regarding the shipping. Your opinion is valuable to help us improve our services.
Have a nice day,
Camille C-MonEtiquette
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Claudia O.
Rating: 3 out of 5
following a purchase from 13/06/2026
The desert may be good, but the fact that when you order two names they are delivered in one booklet is a no-go. This way, you can't give the stickers as gifts. I wanted to make each grandchild happy and pack them in their school cones. Now I have to take the sheets apart and staple them again. This was not described in the ordering process.
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Céline G.
Rating: 1 out of 5
following a purchase from 23/06/2026
I am missing a part of the order
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Response from Petit-Fernand
Hello Céline,
We are sincerely sorry to learn that you are missing a part of your order. Your satisfaction is important to us. To assist you better, we have just contacted you directly by email. :)
Have a nice day,
Camille C-MonEtiquette
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Jennifer L.
Rating: 3 out of 5
following a purchase from 21/06/2026
Hello I am a bit disappointed because I feel that these stickers are on the bottle and not graduated so that I wash them all and part otherwise the colors of the bottles are very pretty
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Response from Petit-Fernand
Hello Jennifer,
We thank you for your feedback and are happy that you find the colors of our bottles pleasant. Our bottles are indeed printed in several layers. A final transparent layer is applied to set the design.
Best regards,
The C-Monetiquette team
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Florence B.
Rating: 1 out of 5
following a purchase from 18/06/2026
site not clear. homepage to improve. labels stick poorly
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Response from Petit-Fernand
Hello Florence,
We are sincerely sorry that your experience on our site did not meet your expectations. Your feedback is valuable and we would like to discuss it further with you in order to find a solution. Please feel free to contact us privately.
Best regards,
The C-Monetiquette team
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Catherine H.
Rating: 3 out of 5
following a purchase from 17/06/2026
Received on time and in good condition. Don't hold too much to the washing otherwise Practical
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Response from Petit-Fernand
Hello Catherine,
Thank you very much for your feedback. We are delighted to hear that your order arrived on time and that you find our product practical. We have contacted her to find a solution
Best regards,
The C-Monetiquette team.
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DELPHINE B.
Rating: 3 out of 5
following a purchase from 10/06/2026
Dark enough colors and slightly blurry designs
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Response from Petit-Fernand
Hello Delphine,
Thank you for taking the time to share your feedback. We are happy that you are satisfied, while noting your comments regarding the colors and designs. We invite you to send us a photo of the received labels via our contact form :)
Have a nice day,
Camille C-MonEtiquette
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Corinne A.
Rating: 3 out of 5
following a purchase from 15/06/2026
A letter is missing on the stamp for the last name...
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Response from Petit-Fernand
Hello Corinne,
Thank you very much for your feedback. We are delighted that you liked your order.
We recommend our customers to carefully check the personalization indicated in their order confirmation to ensure that no typing errors have slipped in. Indeed, once the products are personalized, it is unfortunately no longer possible for us to modify them.
Have a nice day,
Camille C-MonEtiquette
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evelyne S.
Rating: 1 out of 5
following a purchase from 10/06/2026
Hello, not satisfied because I thought it was on fabric, on paper not great
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Response from Petit-Fernand
Hello Evelyne,
We are sorry to hear that you are not satisfied with your order. We try to describe our products as accurately as possible on our website and will forward your comment to the relevant department.
Have a nice day,
Camille C-MonEtiquette
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Rahma A.
Rating: 1 out of 5
following a purchase from 10/06/2026
The cap of the water bottle is damaged
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Response from Petit-Fernand
Hello Rahma,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the cap of your water bottle is damaged. To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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MEL C.
Rating: 1 out of 5
following a purchase from 09/06/2026
Since my purchase on the site C Monetiquette, my payment details have been stolen and I have been a victim of fraudulent remote payment. You need to comply with the DSP2 and invest in cybersecurity.
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Response from Petit-Fernand
Hello,
We are sincerely sorry to hear about the situation you describe and fully understand your concern.
However, we want to reassure you on one point: the bank details entered during an order on our site never pass through our systems and are not stored by us. They are processed exclusively by our secure payment provider Adyen, which meets the most stringent security standards in the industry (PCI DSS certification).
To date, we have not identified any security incidents concerning our site or our payment system.
Unfortunately, it is very difficult to determine the origin of a banking fraud, as card details can be compromised in various ways and sometimes several weeks or months before their fraudulent use.
If you believe you have been a victim of fraud, we invite you to contact your bank, which can take the appropriate steps.
We remain at your disposal if you have any questions.
Best regards,
Camille C-MonEtiquette
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Hannah G.
Rating: 3 out of 5
following a purchase from 29/05/2026
Unfortunately, the name was not fully written out and not printed correctly on the label.
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Morgane R.
Rating: 3 out of 5
following a purchase from 07/06/2026
Long send but the labels are beautiful
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Response from Petit-Fernand
Hello Morgane,
We sincerely thank you for your feedback and are delighted that you like our labels. We are doing everything we can to improve our delivery times and hope to see you again soon in our store.
Best regards,
Camille C-MonEtiquette
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Sandrine R.
Rating: 1 out of 5
following a purchase from 03/06/2026
I did not receive my order completely Out of 3 items received only one
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Response from Petit-Fernand
Hello Sandrine,
Thank you for your feedback and we are sorry to hear that your order did not arrive in its entirety. I see that our customer service is currently in contact with you regarding this to offer you a solution.
Have a nice day,
Camille C-MonEtiquette
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Vanessa V.
Rating: 1 out of 5
following a purchase from 03/06/2026
This is a real disaster. We placed an order for two friends, intended for three children. Unfortunately, all the stickers were mixed up during packaging. We had to cut and sort everything ourselves to try to put them back in the right order. This situation made us lose a lot of time and caused great disappointment, especially for the children who were eagerly waiting for their items. We are very disappointed by this experience and hope for a solution or a commercial gesture from you.
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Response from Petit-Fernand
Hello Vanessa,
Thank you for taking the time to share your experience.
We are sincerely sorry to learn that your order did not bring you complete satisfaction and understand how disappointing this must have been for you and the children.
The labels of the same order are indeed manufactured and shipped in a single booklet. To obtain separate booklets by first name, we recommend our customers to place distinct orders. Thus, each booklet will contain only one first name.
Moreover, the shipping of our labels is completely free to your home.
We remain at your disposal for any further questions.
Have a nice day,
Camille C-MonEtiquette
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Chloé D.
Rating: 3 out of 5
following a purchase from 03/06/2026
Disappointed upon receiving the booklet because a large part of the labels were displayed in 'one line' rather than two as chosen and therefore only contained my son's first name..
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Response from Petit-Fernand
Hello Chloé,
Thank you for your feedback.
We understand your disappointment regarding the format of the labels and take note of your comment to improve our services.
However, I note that half of your order contains types of labels in the 2-line format. Our service remains at your disposal if needed.
Have a nice day,
Camille C-MonEtiquette
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Sandrine B.
Rating: 3 out of 5
following a purchase from 02/06/2026
Baby cutlery: we couldn't see the inscription of the name and the fork had a too rounded tip but the little girl can't poke the food
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Response from Petit-Fernand
Hello Sandrine,
We sincerely thank you for your feedback on our baby cutlery. Your comments are extremely important to us as they allow us to constantly improve our products.
Have a nice day,
Camille C-MonEtiquette
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Maeva C.
Rating: 3 out of 5
following a purchase from 01/06/2026
Disappointed... the logo and the writing are beautiful, but after the first wash there's nothing left, I find that disappointing given the price of the stamp!
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Response from Petit-Fernand
Hello Maeva,
Thank you for your feedback and we are glad that you appreciated the design of our product. We are sorry to hear that you encountered an issue after washing and we take your comments into consideration. To assist you, we have just contacted you directly by email.
Have a nice day,
Camille C-MonEtiquette
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Mélissa L.
Rating: 3 out of 5
following a purchase from 29/05/2026
Very satisfied with the labels. However, the personalized lunch box is covered with a transparent film (?) With several bubbles that I tried to chase away with a credit card.
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Response from Petit-Fernand
Hello Mélissa,
Thank you for your feedback and we are delighted that you are satisfied with your labels. Regarding the lunch box, we understand your discomfort and appreciate your feedback which helps us improve our products.
Have a nice day,
Camille C-MonEtiquette
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Ingrid B.
Rating: 3 out of 5
following a purchase from 29/05/2026
Rather happy, too bad it is not possible to order just the straws as spare parts and that you have to buy the whole cap..
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Response from Petit-Fernand
Hello Ingrid,
We sincerely thank you for your feedback and are glad that you are rather happy with your experience. We take your suggestion regarding spare parts into account and hope to see you again soon in our store.
Have a nice day,
Camille C-MonEtiquette
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Fabienne D.
Rating: 3 out of 5
following a purchase from 26/05/2026
I like the can drink product but, too bad the metal lid comes off
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Response from Petit-Fernand
Hello Fabienne,
Thank you for your feedback and we are pleased that you like the can drink product. We take note of your comment regarding the metal lid and will examine it closely. For this, we have just contacted you by email to assist you.
Have a nice day,
Camille C-MonEtiquette
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Elsa M.
Rating: 3 out of 5
following a purchase from 19/05/2026
I do not like the fact that previous orders are not recorded in detail so that they can be used for quick ordering. I also find that on the square clothing labels, the drawing and the name could be a bit larger.
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Response from Petit-Fernand
Hello Elsa,
Thank you for taking the time to share your feedback on our site. We understand the importance of having a detailed history of your orders to facilitate your future purchases, and we take note of your suggestion to improve this feature.
Additionally, we will pass on your feedback regarding the size of the drawings and names on the clothing labels to our design team. Your comments are valuable in helping us improve.
We hope to see you again soon on our site.
Have a nice day,
Camille C-MonEtiquette
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Imène H.
Rating: 3 out of 5
following a purchase from 18/05/2026
I find that the water bottle with straw is not suitable from 18 months as indicated on the site
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Response from Petit-Fernand
Hello Imène,
Thank you for your feedback regarding the water bottle with straw. We take note of your comment regarding the age indications on our site to ensure they meet the expectations and needs of our customers. Your opinion is valuable for improving our service.
Have a nice day,
Camille C-MonEtiquette
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Fanny M.
Rating: 3 out of 5
following a purchase from 15/05/2026
The name and size of the label is misleading on the site and is smaller in reality
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Response from Petit-Fernand
Hello Fanny,
Thank you for taking the time to share your feedback on our site. We are sorry to hear that the size of the label did not meet your expectations.
We provide the dimensions of our labels on our site to give you a better idea of the product as close to reality as possible. We are sorry that this was not enough and are working to improve this.
Have a nice day,
Camille C-MonEtiquette
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Nancy A.
Rating: 3 out of 5
following a purchase from 16/05/2026
Some defects on the flocking (small bubbles).
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Response from Petit-Fernand
Hello Nancy,
Thank you for your feedback on our C-MonEtiquette site. We are sorry to hear that you encountered defects on the flocking of your order. Your satisfaction is essential to us, and we take your comments very seriously.
We invite you to contact our customer service with photos of the received item so we can assist you!
Have a nice day,
Camille C-MonEtiquette
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Monique D.
Rating: 3 out of 5
following a purchase from 16/05/2026
The parchment paper is missing to apply the labels.
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Response from Petit-Fernand
Hello Monique,
Thank you for your feedback and we take into account your comment regarding the absence of parchment paper for applying the labels. We are sorry that this hindered your experience.
Your feedback is valuable!
To apply your labels, you can use kitchen parchment paper to apply your labels. It is the same paper that we provide :)
Have a nice day,
Camille C-MonEtiquette
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Frédérique C.
Rating: 1 out of 5
following a purchase from 14/05/2026
Labels are way too small
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Response from Petit-Fernand
Hello Frédérique,
Thank you for taking the time to share your feedback. We are sorry to hear that the size of the labels did not meet your expectations. Your feedback is valuable and helps us continuously improve our offerings. Please feel free to check our range to explore options better suited to your needs. We remain at your disposal for any assistance.
Have a nice day,
Camille C-MonEtiquette
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Margaux M.
Rating: 3 out of 5
following a purchase from 22/04/2026
Overall good except for a notebook where my son's name is misspelled
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Response from Petit-Fernand
Hello Margaux,
Thank you for your feedback and your evaluation. We are delighted that our service has generally satisfied you, but we apologize for the error regarding your son's name. We will ensure to improve our verification process to avoid this type of inconvenience in the future.
Have a nice day,
Camille C-MonEtiquette
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Sophie M.
Rating: 1 out of 5
following a purchase from 08/05/2026
The labels peel off at the first machine even though I followed the terms of use. I do not recommend these products. Money poorly invested
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Response from Petit-Fernand
Hello Sophie,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that our labels did not meet your expectations. Your feedback is valuable and will help us improve our products. To assist you better, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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manon B.
Rating: 1 out of 5
following a purchase from 06/05/2026
Avoid! I bought a water bottle for my daughter, and in less than 6 months of normal use, the straw broke from the inside. The customer service is shameful! I really do not recommend it at all.
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Response from Petit-Fernand
Hello Manon,
We are sincerely sorry to hear about your experience. At C-Monetiquette, the quality of our products and the satisfaction of our customers are paramount. Your feedback is valuable and allows us to continuously improve our offering.
Have a nice day,
Camille C-MonEtiquette
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laurence R.
Rating: 1 out of 5
following a purchase from 03/05/2026
I am disappointed because the customization of the water bottle and the cup consists of sticking a label with the child's name!! It will quickly peel off over time... Only the cutlery is really engraved. It's a shame, I will not recommend your items.
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Response from Petit-Fernand
Hello Laurence,
Thank you for taking the time to share your feedback. We are sorry to hear that the customization did not meet your expectations. However, I can confirm that it is indeed a print directly on your water bottle and cup to ensure long-term quality :)
Have a nice day,
Camille C-MonEtiquette
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KELLY P.
Rating: 3 out of 5
following a purchase from 03/05/2026
Regarding the water bottle, I am disappointed by the sticker: I didn't think it would just be a sticker on the bottle. Moreover, it is poorly placed as there are bubbles. Another negative point: the bottle fell only once on a terrace, and the paint already has dents. At this price, I expected a higher quality. The bowl is nice, however, the design could have been a bit bigger. As for the labels, I can't say, I haven't tried them yet.
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Response from Petit-Fernand
Hello Kelly,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the water bottle did not meet your expectations. However, I can confirm that it is not a sticker but rather a print directly on your product. We understand your disappointment and take your comments very seriously to improve our products.
We are glad that you like the bowl, and we take note of your suggestion regarding the design. Please feel free to reach out to us if you have any questions or would like to discuss your experience.
Have a nice day,
Camille C-MonEtiquette
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Dominique D.
Rating: 3 out of 5
following a purchase from 03/05/2026
It's already peeling off on carbon arrows.
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Response from Petit-Fernand
Hello Dominique,
Thank you for your feedback on our site. We are sorry to hear that you have encountered issues with the peeling on the carbon arrows. Your opinion is valuable to us, and to assist you, we have just contacted you directly by email.
Have a nice day,
Camille C-MonEtiquette
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Claire D.
Rating: 3 out of 5
following a purchase from 01/05/2026
I received my order packaged in a postal envelope because the envelope containing my sticker notebooks was completely torn. Fortunately, nothing is missing but this is the first time this has happened.
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Response from Petit-Fernand
Dear Claire,
Thank you for taking the time to share your experience and we are sorry to learn that your order arrived in an unsatisfactory condition. Your feedback is valuable and we will ensure to strengthen our packaging methods to prevent this from happening in the future. Please do not hesitate to contact us for any other questions or concerns.
Have a nice day,
Camille C-MonEtiquette
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Marie L.
Rating: 1 out of 5
following a purchase from 01/05/2026
I ordered a customizable water bottle for children at €24, which already represents a certain budget for this type of product. Unfortunately, I am very disappointed with the quality of the finishes. The customization looks like it was done with simple stickers stuck on the bottle, which feels really low-end. At that price, I expected a much more qualitative and durable result. It's a shame because the concept is nice, but the quality/price ratio is clearly not there.
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Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your feedback regarding your order. We are sincerely sorry to hear that the quality of your personalized water bottle did not meet your expectations. I can confirm that it is indeed a direct print on your product and not a sticker. The relief effect is due to the different layers of varnish ensuring the quality of the customization. :)
Your feedback is valuable and will help us improve our products. We hope to have the opportunity to fully satisfy you with your next order.
Have a nice day,
Camille C-MonEtiquette
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Caroline B.
Rating: 1 out of 5
following a purchase from 01/05/2026
For the first time, during the 3rd order, very poorly packaged, simple envelope torn and repackaged by the post, soaked labels and one missing lot... It happens but ZERO response from customer service for almost 15 days despite several reminders... for an order over 70€ it is UNACCEPTABLE
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Response from Petit-Fernand
Hello Caroline,
I am sorry to read your message, it does not reflect the quality of our service.
I see that our customer service has arranged for the reshipment of your order following our exchanges. I hope everything will be to your liking!
Have a nice day,
Camille C-MonEtiquette
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Marie-Soleil M.
Rating: 1 out of 5
following a purchase from 01/05/2026
There is no parchment paper!
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Response from Petit-Fernand
Hello Marie-Soleil,
Thank you for taking the time to share your feedback. We are sorry to hear that you did not find the parchment paper in your order. Your feedback is valuable and helps us improve our services. You can use food parchment paper to stick your heat-adhesive labels, it is the same paper we provide :)
Have a nice day,
Camille C-MonEtiquette
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