Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Hello Charlotte, We have just contacted you by email to help you find a quick solution. I'm sorry the labels won't fit.
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Eleonora
Rating: 1 out of 5
About a month after ordering, I have not received what I ordered nor any communication about the shipment.
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Response from Petit-Fernand
Good morning, we are sorry to hear that you did not receive your order. We have sent you an email regarding this in order to find a solution. Alessio
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Sarah
Rating: 1 out of 5
Doesn't stick to my dog's collar, who keeps losing his medals despite scrupulously following the instructions - too much money lost.
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Response from Petit-Fernand
Hello Madam, please note that the labels do not stick to all materials! We've sent you an e-mail to ask for more details.
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Marina
Rating: 1 out of 5
I bought 2 stoppers for water bottles but the 2 stoppers have a problem because they don't close.
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Response from Petit-Fernand
Hello Marina, I've just sent you an e-mail to help you.
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Vittoria P.
Rating: 1 out of 5
I ordered custom labels, not only did they never arrive but I was currently offered neither a refund nor a voucher for a new purchase.
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Response from Petit-Fernand
I have sent you an email in order to verify that the address entered when ordering is correct. We can then find a soulzioen. I wish you a good day. Alessio
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Giulia P.
Rating: 3 out of 5
Unfortunately, only three stars because the labels to be applied to the fabrics (the thermo-adhesives) do not stick or come off partially even before washing. We tried applying them to different fabrics, using different irons but unfortunately they are not usable. Excellent ones to apply to the label of clothes or objects..!
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Response from Petit-Fernand
Good morning, we are sorry to hear that your order did not meet your expectations. We have sent you an email about it in order to find a solution. Alessio
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Deniz Ersin
Rating: 1 out of 5
I have not received my order !!!!!!
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Response from Petit-Fernand
Hello Deniz, Sorry to read this. We contacted you a few days ago regarding your order. We hope it will arrive very soon. Have a nice day
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Jenny M.
Rating: 1 out of 5
Never received the paid stickers
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Response from Petit-Fernand
Hello Jenny, We are very sorry to hear that you have not yet received your order. Could you please confirm with our customer service that the address you provided with your order is correct?
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Estela Malo
Rating: 3 out of 5
Some of the stickers have already peeled off, they do not have enough glue on them.
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Response from Petit-Fernand
Good morning Estela, I just sent you an email so I can help you. Have a nice day :)
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Jenny H.
Rating: 1 out of 5
I ordered the iron on labels, 95% of the labels came off in the first wash! Really not impressed and won't purchase these again
Response from Petit-Fernand
Dear Jenny, Thank you very much for your message. I am very sorry to hear that you are having problems with your labels. It is not normal for them to peel off if the instructions have been followed correctly. Please contact our customer service for the replacement.
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Adeline Bukowski
Rating: 1 out of 5
Unfortunately, I did not receive my purchases. And unfortunately no communication with the seller I find this so distressing! Especially since I ordered baby's things for the nursery and ended up with nothing!
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Response from Petit-Fernand
Hello Adeline, Sorry for the delay in delivery. We have contacted you by email to help you. Have a nice day!
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Natascha R.
Rating: 1 out of 5
I bought the stickers for textiles, did everything according to the instructions and yet half of them quickly came off after the first 30* wash. Unfortunately not recommended.
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Response from Petit-Fernand
Thank you for your order at EsIstMeins! Dear Natascha! We are very sorry to learn that the quality of the goods you received is not satisfactory. It happens very rarely, but you seem to have received a defective product. If all the instructions for use have been followed and the problem persists, please send us photos of the labels that are not sticking and of the item to which you want to stick the labels. We will then be able to better understand the problem and help you further.
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Belén
Rating: 1 out of 5
The labels never arrived. However, I contacted customer service and they refunded the amount.
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Response from Petit-Fernand
Hello Belen, We apologize again for this shipping incident.
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Julie Kerguiduff
Rating: 3 out of 5
It doesn't fit....
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Response from Petit-Fernand
Hi Julie, I'm really sorry that your labels don't stick. We have just contacted you via email to find a solution together. Have a nice day!
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Marie Baltet Honorat
Rating: 1 out of 5
Unfortunately I never received my order...
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Response from Petit-Fernand
Hello Marie, We have just sent you an email to help you quickly. We apologize for the delay. Have a nice day!
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Pacot
Rating: 3 out of 5
The labels on the clothes didn't stick well, and after washing some of them came off.
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Response from Petit-Fernand
Hi Cindy, Thank you for your feedback. We're sorry to hear that some labels are coming off, and we've sent you an email to help you quickly. Have a nice day!
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Hs
Rating: 1 out of 5
Followed instructions very carefully for iron on labels, but after one wear and one wash (20 degrees) almost all of the labels have peeled off. Ended up buying sew on labels as i knew these would stay on and I had wasted so much time ironing 100 labels on my daughters clothes for nursery. I also emailed Petit-Fernand to let them know what had happened and no one replied. Not impressed
Response from Petit-Fernand
Dear Harriet, we are sorry to hear about this issue. Surely the iron-on labels must not peel off. We would be happy to resend the new labels on our cost but we never receive any email from you. Please contact our customer service with the picture of damaged labels for replacement!
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Yoa Gomez
Rating: 1 out of 5
21 days and I'm still waiting for my order. I wanted them for Monday when my little one starts kindergarten, but nothing. Customer service told me that they will send them to me again, but because of this delay I ordered them yesterday from another page.
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Response from Petit-Fernand
Hi Yoana, We understand about the delay, and we apologize again. We will be in touch for your new order :)
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Stéphanie Le Bras
Rating: 1 out of 5
The labels stick very badly or not at all. Therefore I could not make a good advertisement. Sincerely
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Response from Petit-Fernand
Hello Stéphanie, I'm sorry to read this. I've just contacted you to find a quick solution to this problem. Have a nice day!
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Gema
Rating: 1 out of 5
It's been 3 weeks since I placed the order and I still haven't received it. They sent me an email that it had been sent and I don't know anything else.
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Response from Petit-Fernand
Hello Gema, I am sorry for the delay of your order. We have just contacted you by email to help you as soon as possible.
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Miss A.
Rating: 1 out of 5
The first time I got these were great but second time the stickers don't peel off easily and keep breaking.
Response from Petit-Fernand
Dear Anna, Thank you for shopping at Petit-Fernand! We are very sorry to hear that you have encountered problems with your order. It is possible that you have received a faulty batch. Please, contack our customer service with the pictures of the problem for replacement.
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Chrystelle De Brandt
Rating: 3 out of 5
Even though I gave my new address and had it delivered, the labels were sent to my old address.
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Response from Petit-Fernand
Hello Chrystelle, I have just sent you an email to help you with your order. I'm really sorry about this. Bonne journée à vous
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Ana María González Fortes
Rating: 1 out of 5
Good morning, I have not received order number 2000813345 yet. Please give me a solution. Thank you.
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Response from Petit-Fernand
Good morning Ana Maria, We have just contacted you by email to help you as soon as possible. We are sorry for the delay.
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Pauline Hu
Rating: 3 out of 5
1st order of clothing labels, the labels didn't come off the board easily and many came off in the 1st wash... It's a pity, because the designs are always very nice!
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Response from Petit-Fernand
Thank you for your feedback Pauline . We have just contacted you via email in order to find a solution together :)
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Emmanuelle Darbon
Rating: 1 out of 5
All the labels came off in the wash, even after waiting several days for them to adhere to the fabric.
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Response from Petit-Fernand
Hello Emmanuelle, We're sorry to hear that our products don't meet your expectations. I have sent you an e-mail so that we can find a solution together? Good day and see you soon!
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Anna Roig Raig
Rating: 1 out of 5
All the labels I have stuck on different garments (T-shirts, bibs, pants...) have peeled off after the first wash. Bad product and expensive
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Response from Petit-Fernand
Hi Anna, I'm sorry to hear about your labels peeling off. I just sent you an email so I can help you :)
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Emilie Pires
Rating: 1 out of 5
I never received my order...
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Response from Petit-Fernand
Hello Emilie, Sorry to read this. We have contacted you via email to find a solution together :)
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Tamara García
Rating: 3 out of 5
The labels for sticking on objects are very good and resistant, but the hotmelt labels peel off after the first use.
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Response from Petit-Fernand
Thanks for your feedback Tamara . I just emailed you to give you a hand :)
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Yoa Gomez
Rating: 1 out of 5
I ordered a pack for daycare on March 7, Day 09 tells me that they are leaving, today March 24 they still have not arrived. 15 dias......las I need for next week when the nursery starts.
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Response from Petit-Fernand
Hello :) We are sorry for the delay of your order. Can you contact us by email with your order number ?
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Aurelie
Rating: 1 out of 5
I ordered 2 personalized bottles and after 2 days of use, my son's bottle cracked at the plastic cap and the cap came off. I contacted the after-sales service to ask them to suggest a solution and have had no response to date... this experience leaves a bitter taste in my mouth. I won't be ordering from them again and won't be recommending them.
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Response from Petit-Fernand
Hello Aurélie, We're sorry to hear that our products don't meet your expectations. I've sent you an e-mail so that we can find a solution together? Good day and see you soon!
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Rocio Mantuano Soriano
Rating: 3 out of 5
They are very cool stickers. The bad thing is that in the first wash the sticker is gone.
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Response from Petit-Fernand
Thank you for your message Rocio :) We are sorry to hear that you had difficulties with the stickers. We have just contacted you by email to help you.
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N. G.
Rating: 3 out of 5
I love the stickers and have ordered them for the umpteenth time. Unfortunately, this time they are very difficult to remove from the foil, which was never the case before.
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Response from Petit-Fernand
We are very sorry to learn that the quality of the goods you received is not satisfactory. It is very rare, but you seem to have received a defective product. Please contact our customer service with further information for replacement.
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Angela Fallea
Rating: 1 out of 5
I still haven't received my order n°1001764381
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Response from Petit-Fernand
Hello Angela, We have sent you an email to help you. We are very sorry for the delay in delivery.
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Jennifer Leray
Rating: 3 out of 5
The labels to stick on the garment label don't stick well and come off in the washing machine. The others I bought, to stick on with a nickel iron, don't come off in the wash.
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Response from Petit-Fernand
Hello Jennifer, Thank you for your feedback. We have contacted you by email for more information.
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Ariadna Rangel Soldevila
Rating: 1 out of 5
20 days and I still have not received my order
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Response from Petit-Fernand
Hi Ariadna, We understand, and we apologize again for this delay.
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Jo A.
Rating: 3 out of 5
Unfortunately, the overfoil has not been separated properly so that the foil is torn off the sticker HAVE SENT AN EMAIL ABOUT THE CONTACT FORM
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Response from Petit-Fernand
We are sorry to hear about this problem. Could you please show our customer service team some proof photos and we will be happy to replace it!
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Anne Sophie Godé
Rating: 3 out of 5
Some of the labels I received were not pre-cut and therefore unusable.
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Response from Petit-Fernand
Hello Anne Sophie, We're sorry about this. We have just contacted you by email to help you.
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Mara
Rating: 1 out of 5
Slow to reply after missing an order,,,, I am waiting for them to resend it to me after a fifteen day wait. I will not buy anything again
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Response from Petit-Fernand
Sorry for the delay with your order Mara
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Meral Bayri
Rating: 1 out of 5
I placed the order on the 28th and to date still not received! We like March 15!!!
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Response from Petit-Fernand
Hello Meral, We're sorry for the delay in your order. We have just sent you an email to help you.
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Nathalie
Rating: 3 out of 5
Fast delivery but the labels don't stick. They peeled off during the week and pop off with the 1st wash.
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Response from Petit-Fernand
Hi Nathalie, Please email us some photos to help you. We have sent you an email :)
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