Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
It's been a month since I placed the order and it still hasn't arrived. They give me no solution.
Translated reviews
Response from Petit-Fernand
Hi Ana, We are sorry there is such a long wait. We just sent you an email to help you.
S
Séverine Tulle
Rating: 1 out of 5
I never received my order.
Translated reviews
Response from Petit-Fernand
Hello Séverine, We have contacted you via email to help you as soon as possible. We are very sorry for the delay.
J
Juca
Rating: 1 out of 5
Does not stick to certain fabrics (e.g. fleece) Peels off on 1st wash.
Translated reviews
Response from Petit-Fernand
Hello Justine, We have contacted you by email to help you quickly, very sorry for this transport incident.
Z
Ziq
Rating: 3 out of 5
The label leaves after 1 wash
Translated reviews
Response from Petit-Fernand
Sorry to read this Sylvain. Please send us your photos via email so that we can understand and help you. An email has been sent to you to help you.
M
Michaela M.
Rating: 1 out of 5
After 20 days of waiting, the order has still not arrived
Translated reviews
Response from Petit-Fernand
We are sorry to learn of this delivery anomaly by the postal services. I have sent you an email in order to find an appropriate solution. I remain at your disposal and wish you a good day. Alessio
G
Georgiana Rusu
Rating: 1 out of 5
I have not received my order yet?
Translated reviews
Response from Petit-Fernand
We are sorry for this delay in transportation. We have just sent you an email, hoping we can help you quickly.
S
Sdg83
Rating: 3 out of 5
Fast delivery, model corresponds to my order. However, the quality leaves something to be desired: it's difficult to peel off the labels because the pre-cut is not done correctly.
Translated reviews
Response from Petit-Fernand
Hi Sophie, Very sorry to hear that. Please email us the photos to help you. We have sent you an email.
C
Chrystelle Chaba
Rating: 3 out of 5
Hello, these labels are practical but increasingly difficult to remove from the substrate. Best regards Chrystelle Chaba
Translated reviews
Response from Petit-Fernand
Hi Chrystelle, Sorry to read this. You can email us your photos to help us help you better.
L
Lorena A.
Rating: 1 out of 5
Very long delivery time. The stickers come off the pencils are not as good quality as before. I was very disappointed
Translated reviews
Response from Petit-Fernand
Good morning, we are sorry to hear that your order did not meet your expectations. We have sent you an email about it in order to find a solution. Alessio
Á
África Hernández
Rating: 1 out of 5
It's a shame, I placed the order on February 17, on March 11 I have not received anything, I contact them to claim it and they respond with emails hoping it will arrive soon without putting absolutely no solution. I feel that I am being taken for a ride. I will certainly not order from them again.
Translated reviews
Response from Petit-Fernand
We understand and apologize again for the delay of your order.
E
Elisa
Rating: 1 out of 5
Unfortunately, I had ordered something else. Unfortunately, a solution to the problem was not found when I contacted customer service.
Translated reviews
Response from Petit-Fernand
Hello, as already explained, we naturally do not make any changes to customer orders. You have received exactly what you ordered. We are sorry if you are not satisfied with what you ordered.
H
Heike
Rating: 1 out of 5
The stickers themselves are visually very nice and shipping was fast. Unfortunately, the stickers don't stick. I ordered one sticker out of 20, tried it out and washed the T-shirt with it (washing machine as usual) and the label stuck to the porthole of the washing machine after a short time. I find this fact very sobering, what a shame!
Translated reviews
Response from Petit-Fernand
We are very sorry that you are not satisfied with the quality of the labels. We have just contacted you by email so that we can help you further.
J
Joséphine
Rating: 3 out of 5
Average because the iron-on label has already come off when washed at 30 degrees.
Translated reviews
Response from Petit-Fernand
Hello Joséphine, I'm sorry to hear that. Please contact us via our contact form and send us photos of the labels, so that we can help you.
K
Katharina W.
Rating: 1 out of 5
Still nothing has arrived
Translated reviews
Response from Petit-Fernand
Good morning! This must not be! We have just contacted you by email so that we can find a solution quickly.
S
Sonia Freire
Rating: 1 out of 5
Ik had niet correct stikers jammer
Translated reviews
Response from Petit-Fernand
Hello, we don't speak Dutch but we just sent you an email to answer your request
L
Laurence
Rating: 3 out of 5
Self-adhesive labels are difficult to remove from the paper backing (poor die-cutting). And when trying to do so, the labels get damaged in the corners.
Translated reviews
Response from Petit-Fernand
Hello Laurence, We have just written to you via email to help you. Have a nice day!
J
Jeremy Gachet
Rating: 3 out of 5
The labels themselves are really good. The biggest problem is the delivery time. On my first order I waited a month and a half, and on the second, I'm still waiting after more than 3 weeks.
Translated reviews
Response from Petit-Fernand
Hello Jérémy, Sorry for the delay. We have just sent you an email to help you.
J
Jean S.
Rating: 1 out of 5
The labels have not arrived!!!
Response from Petit-Fernand
Dear Jean, we are sorry to hear that you still did not receive your order. I sent you an email in order to confirm your address and find a convenient solution. Alessio
A
Anne Laure Dosse
Rating: 3 out of 5
Disappointed with the quality for the price, frankly... The paint is coming off and my son hasn't even had it a week.
Translated reviews
Response from Petit-Fernand
Hello Anne-Laure, We are very sorry to read this. Can you send us some photos via our contact form?
M
Mme Regent Nathalie
Rating: 3 out of 5
Bjr, a little disappointed by the presentation of the product: the different sheets were very badly stapled and the sheets were very badly positioned.
Translated reviews
Response from Petit-Fernand
Hi Nathalie, Sorry to read this. We've sent you an e-mail about it so that we can help you quickly.
C
Camille B.
Rating: 3 out of 5
Fast delivery, pretty colors but labels badly cut, very complicated to remove them from the paper!
Translated reviews
Response from Petit-Fernand
Hello Camille, We're very sorry about this quality problem. We have sent you an e-mail so that you can send us some photos. Have a nice day!
S
Sabrina David
Rating: 3 out of 5
Disappointed because the writing colors are not as requested
Translated reviews
Response from Petit-Fernand
Hello Sabrina, Sorry to read this. We've sent you an email so that you can share some photos with us so that we can understand your request and help you as soon as possible. Have a nice day :)
A
Ana Comes
Rating: 1 out of 5
I placed an order that never arrived. Look at all the emails I have sent you for the order number 2000776053. You told me you were going to resend it to me but it never arrived either. I receive 2000642762. Att. Bea
Translated reviews
Response from Petit-Fernand
Hi Ana, We are sorry for what happened. With the order 2000812391 we have no attempt to contact you. Could you tell us when you contacted us and through which of our channels? The order was shipped to us on 7/02.
A
Alicia Hidalgo Caballero
Rating: 3 out of 5
The order took 20 days to arrive.
Translated reviews
Response from Petit-Fernand
Hello Alicia, we are sorry for the delay. We apologize for the inconvenience and wish you a happy day! Bea
A
Alexandra B.
Rating: 3 out of 5
I received the stickers quite quickly but they weren't well cut so unfortunately not very usable in the end. That said, I used Le Petit Fernard stickies a few times in the past and usually they deliver great products.
Response from Petit-Fernand
Hi Alexandra, we are sorry to hear about your problem with the labels. Could you please contact our customer service with the picture of the damaged product for the replacement?
E
Elena Velázquez
Rating: 1 out of 5
After almost a month I have not received my order number 2000811205, is this normal?
Translated reviews
Response from Petit-Fernand
Hello Elena, We have received your message, and we are waiting for our carrier. We are sorry for the delay
C
Casilda Garcia
Rating: 1 out of 5
I don't know what happened with this order, hot melt sticker that I put on that falls off. I am quite upset. It has never happened to me on all the fabrics I put on.
Translated reviews
Response from Petit-Fernand
Hello Casilda, I am really sorry for what happened. I confirm that it is not normal for this to happen. I have just sent you an email to understand the problem and to be able to quickly provide you with a solution. I look forward to hearing from you and wish you a happy day! Bea
A
Ao
Rating: 1 out of 5
They have not worked well for me. They peel off in the wash
Translated reviews
Response from Petit-Fernand
Good morning Amaya, I am sorry to hear that you have had problems with the labels. It is not normal for them to peel off. I just sent you an email, I am waiting for you and I wish you a good weekend! Bea
F
Flaminia M.
Rating: 1 out of 5
The order did not arrive and you never responded to my emails.
Translated reviews
Response from Petit-Fernand
We regret that you have not yet received your order. We have proceeded to send you an email to ask you to confirm the address and make sure we can find a solution. Looking forward to Sue Have a good day ?
E
Elisabeth Krier
Rating: 3 out of 5
Very nice labels but I made a mistake I ordered a double and when I wanted to cancel it was impossible I'm a little disappointed with the SAV especially that I wanted to cancel 10 minutes after my order as soon as I realized ... It's not very correct I think!
Translated reviews
Response from Petit-Fernand
Hello Elisabeth, I've just sent you an e-mail so that we can better understand the problem and provide you with a solution as soon as possible. I look forward to hearing from you. Have a nice day! Bea
D
Diandra Liberi
Rating: 1 out of 5
Delivery really too long, I still haven't received what I ordered almost 3 weeks ago.
Translated reviews
Response from Petit-Fernand
Hi Diandra, I'm sorry you didn't receive your order, which was shipped on February 9. I've just sent you an e-mail to check that the address you gave when you placed your order was correct. I look forward to hearing from you and wish you a wonderful day! Bea
C
Chachou
Rating: 3 out of 5
iron-on labels peel off after a few washes, disappointed with the item sticky labels also peel off after a few uses
Translated reviews
Response from Petit-Fernand
Hello Charlotte, thank you for your feedback. I can confirm that this is not normal. I've just sent you an e-mail. I look forward to hearing from you, and wish you a wonderful day! Bea
N
Nicolas Tourette
Rating: 1 out of 5
I'm sorry and it's very problematic for us, but your labels don't stick, and we find labels in the washing machine, even though we only wash at 30 degrees.
Translated reviews
Response from Petit-Fernand
Hello Nicolas, I'm really sorry to read this! I've just sent you an e-mail. It's not normal for this to happen. I look forward to hearing from you, and wish you a wonderful day! Bea
M
Madame Loetizia Poullain
Rating: 1 out of 5
Disappointed, the iron-on labels do not stick well and peel off completely after the 1st wash.
Translated reviews
Response from Petit-Fernand
Hello Loetizia, I can confirm that this is not normal. I've just sent you an e-mail and I look forward to hearing from you. Have a nice day! Bea
C
Claire Guillaume
Rating: 3 out of 5
Customer for several years fast delivery, legible writing and attractive prices however I am disappointed with the quality of my last order they do not stick properly come off easily even without washing...
Translated reviews
Response from Petit-Fernand
Hi Claire, I'm really sorry you're having trouble with our labels. I've just sent you an email to try and understand the problem. I look forward to hearing from you and wish you a wonderful day! Bea
M
Mara Sainz De Rozas
Rating: 3 out of 5
They have not worked as expected, they have peeled off after a couple of uses.
Translated reviews
Response from Petit-Fernand
Hi Mara, I am sorry to hear that you have had difficulties with the labels. I confirm that it is not normal for this to happen. I have just sent you an email. I look forward to hearing from you and wish you a good day! Bea
S
Sandra Arenas Jimenez
Rating: 1 out of 5
I bought stickers for my baby's clothes and after following all the steps (ironing without steam, no dragging, waiting to wash the clothes, etc) the stickers are peeling off, all of them, from the clothes. I find them in the washing machine. The experience is dire and I would not buy them again. Not one, but all of them have come off on plain cotton clothing which is the most recommended. Super disappointed.
Translated reviews
Response from Petit-Fernand
Hi Sandra, I am very sorry for what happened. I just sent you an email. I look forward to hearing from you and wish you a happy day! Bea
L
Lorena Esteban
Rating: 1 out of 5
I did not receive the order, and it was placed 19 days ago. Poor treatment
Translated reviews
Response from Petit-Fernand
Hi Lorena, I am very sorry that you did not receive your order. I just sent you an email to confirm to understand the problem and be able to bring you a solution as soon as possible. I look forward to hearing from you and wish you a happy day! Bea
I
Iannello Simone
Rating: 3 out of 5
some labels don't fit properly
Translated reviews
Response from Petit-Fernand
I'm sorry you've had problems with our labels. Please write to us at [email protected] and send us photos of the labels coming off or, failing that, photos of where they were applied. I will then be able to provide you with a solution as soon as possible. In the meantime, have a wonderful day! Bea
O
Ophelie Bertrand
Rating: 1 out of 5
I'm disappointed with the range of labels I've chosen, as they peel right off after the 1st wash at 40.
Translated reviews
Response from Petit-Fernand
I'm sorry you've had problems with our labels. Please write to us at [email protected] and send us photos of the labels coming off or, failing that, photos of where they were applied. I will then be able to provide you with a solution as soon as possible. In the meantime, have a wonderful day! Bea
We use cookies for audience measurement and improving user experience.
English 