Customer reviews of Petit-Fernand

9,3 /10

Based on 52 889 published reviews

5 44,4k 84% 4 3 391 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 1 and 3 stars

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Claire

Published on 08/01/2022 à 11h12

I selected name stickers with vehicles on so my son would be more willing to have them in his clothes. My 3 year old was disappointed that his stickers then didn't have a picture on as ordered. I don't think I would have paid a premium had I have expected this to happen.

Response from Petit-Fernand Published on 10/01/2022

Hello Claire, Thank your for your order. I am really sorry the stickers are not how you expected them to be. However, it is shown on our website that the picture (bus) was unavailable for the background you had chosen. I have sent you an email with the screenshots so you can see. Wishing you a lovely day, Bea

Brigitte taravella

Published on 07/01/2022 à 16h51

Good evening, never received the labels.

Translated reviews

Response from Petit-Fernand Published on 11/01/2022

Hello Brigitte, I've just sent you an e-mail to check with you whether the address provided was correct. I look forward to hearing from you, and wish you a wonderful day! Bea

Pierre Faure

Published on 07/01/2022 à 08h41

Too bad I didn't receive my order

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Response from Petit-Fernand Published on 11/01/2022

Hello, I'm sorry you didn't receive your order. My colleague replied to your e-mail on January 7, asking if the address you provided at the time of purchase was correct. I look forward to hearing from you and wish you a wonderful day! Bea

Client

Published on 03/01/2022 à 08h51

I place an order and realize that I have made a mistake, so I am offered to change my order because it is not yet produced. I changed it 5 minutes after placing my order ... they replied 3 days later, telling me it was too late to change it! So why offer me this? Lame, avoid it!

Translated reviews

Response from Petit-Fernand Published on 03/01/2022

Hello, Please accept our sincerest apologies. It's true that you requested the modification within the allotted time. In order to find a solution to your problem as quickly as possible, I have sent you an e-mail. Sincerely, Alessio