Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
I am disappointed this year because the labels are difficult to peel off. I never had this problem in previous years. I don't know if I will reorder with cmonetiquette in the coming years.
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Response from Petit-Fernand
Hello Sabrina, thank you very much for your feedback. We are sorry for this inconvenience. We will contact you privately to quickly find a solution.
Chiara, C-MonEtiquette
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Stéphanie J.
Rating: 1 out of 5
following a purchase from 17/08/2025
Black stains inside the cap (between the two walls) and unremovable! At the price of the insulated bottle, this is unacceptable! Nice bottle, it's a shame!
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Response from Petit-Fernand
Hello Stéphanie,
Thank you for your feedback. We are glad that you appreciate the design of our insulated bottle, but we are sorry to hear that you encountered this issue.
The cap of the bottle you chose is fully disassemblable to facilitate the cleaning of your bottle.
Our team remains available if needed.
Have a nice day,
Camille C-MonEtiquette
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Fanny F.
Rating: 3 out of 5
following a purchase from 14/08/2025
A lot of difficulty detaching the labels this year. They are of good quality apart from this problem which still makes you lose considerable time.
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Response from Petit-Fernand
Hello Fanny,
Thank you for taking the time to share your feedback on our labels. We are delighted that you appreciate their quality, but we are sorry to hear that you encountered difficulties detaching them.
We hope that the solution proposed by our customer service meets your expectations.
Have a nice day,
Camille C-MonEtiquette
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Kandia M.
Rating: 1 out of 5
following a purchase from 15/08/2025
I am particularly disappointed with this last order. Indeed, I had ordered it last year and the labels held well with the iron, but these ones stick directly and even after 24 hours, they come off easily... I really wanted the ones that can be ironed on. They hold and adhere to the clothing. So, I had to use the stamp I had... much less fun and pretty... What a shame...
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Response from Petit-Fernand
Hello Kandia,
Thank you for taking the time to share your experience. We are sorry to hear that your last order did not meet your expectations.
Our self-adhesive labels for clothing are applied to the labels already present on your clothing.
If you prefer, our iron-on labels are still available on our site.
Have a nice day,
Camille C-MonEtiquette
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Laurie H.
Rating: 1 out of 5
following a purchase from 16/08/2025
Delivery time not respected and quality of the stickers on the bottles not great
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Response from Petit-Fernand
Hello Laurie,
Thank you for your feedback. We are sorry to hear that the delivery time did not meet your expectations.
Regarding our bottles, I assure you, it is a direct print on the product for better quality.
Do not hesitate to contact us directly for any questions or assistance you may need.
Have a nice day,
Camille C-MonEtiquette
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Aileen R.
Rating: 1 out of 5
following a purchase from 06/08/2025
The labels came off after one wash even though I followed the instructions.
Response from Petit-Fernand
Hello Aileen,
Thank you for your feedback. We're sorry to hear about the issue with your labels. Please reach out to our customer service, and we would be happy to assist you in finding a solution. Your satisfaction is important to us!
Best regards,
The Petit-Fernand Team
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Lise C.
Rating: 1 out of 5
following a purchase from 31/07/2025
The idea is good, the marking is easy, unfortunately the stamp 'bave'... the ink makes a big mark where it leaks. Too bad
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Response from Petit-Fernand
Hello Lise,
Thank you for your feedback. We are sorry to hear that your experience with our stamp did not meet your expectations. Your comment is valuable and helps us improve our products. We will look into this ink issue to ensure optimal quality.
To assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Sabrina T.
Rating: 3 out of 5
following a purchase from 14/08/2025
The labels are already coming off... I put them on the pens last night, they are already coming off! Disappointed with the quality
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Response from Petit-Fernand
Hello Sabrina,
Thank you for taking the time to share your feedback regarding our labels. We are sincerely sorry to hear that you are experiencing a quality issue with your order. Your satisfaction is our priority.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Francesca T.
Rating: 1 out of 5
following a purchase from 30/07/2025
I bought the stickers to attach to the labels of the shirts and they came off after the first wash... disaster! Money wasted
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Response from Petit-Fernand
Good morning Francesca,
We are very sorry to hear that the stickers did not meet your expectations. The quality of our products is a priority for us and we are committed to ensuring maximum customer satisfaction. We invite you to contact us to resolve this issue and find a solution. Thank you for your feedback, which helps us improve.
Best regards,
Giulia from Petit-Fernand
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Océane N.
Rating: 1 out of 5
following a purchase from 10/08/2025
Order date: August 10, 2025 Status: Shipped Items: Self-adhesive labels for clothing (50) – €12.00 Self-adhesive labels for objects (30) I received my order after about a week. I was very satisfied with the result and the visual quality, consistent with the website, with careful packaging. However, I was very disappointed with the clothing labels: despite strictly following the provided instructions, all the labels came off after the first tumble dry. Result: the day before the school year starts, I find myself with unlabelled clothes when everything was ready. I am extremely unhappy, as I chose this product for its promise of practicality and durability, and the result is completely contrary.
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Response from Petit-Fernand
Hello Océane,
Thank you for taking the time to share your feedback. We are delighted to learn that you appreciated the result and packaging of your order. However, we are sincerely sorry to hear that the clothing labels did not meet your expectations, especially at such a crucial time. Your feedback is very valuable to us, and we will take it into account to improve our products.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Melissa D.
Rating: 1 out of 5
following a purchase from 16/08/2025
The mini labels are too big for the pens compared to last year's. A bit disappointed.
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Response from Petit-Fernand
Hello Melissa,
Thank you for your feedback and we are sorry to hear that the labels do not meet your expectations.
We notice that the label format you chose for this order is different from that of your previous order. This explains the size difference.
Have a nice day,
Camille C-MonEtiquette
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Sandra M.
Rating: 3 out of 5
following a purchase from 14/08/2025
We were very satisfied last year but it's a disaster this year. There is no space between the label and the plate, resulting in it being impossible to peel off the label without damaging it. I'm not even talking about the time we had to spend on it. No issues with the bowls which are very nice.
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Response from Petit-Fernand
Hello Sandra,
Thank you for taking the time to share your feedback on our site.
We are glad that you appreciated the bowls, but we are sorry to hear that you encountered problems with the labels this year. Your feedback is valuable and we will examine it carefully.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Alice P.
Rating: 1 out of 5
following a purchase from 12/08/2025
The adhesive labels for clothing do not hold up in the wash according to the instructions.
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Response from Petit-Fernand
Hello Alice,
Thank you for sharing your feedback. We are sorry to hear that our labels did not meet your expectations. Your satisfaction is our priority.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Geraldine H.
Rating: 1 out of 5
following a purchase from 15/08/2025
Labels removed after 2 washes
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Response from Petit-Fernand
Hello Géraldine,
Thank you for your feedback. We are sorry to hear that the labels do not meet your expectations. We appreciate your comments and will take them into account to improve our products.
We hope that the solution proposed by our customer service is satisfactory for you.
Have a nice day,
Camille C-MonEtiquette
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Aurélie L.
Rating: 3 out of 5
following a purchase from 14/08/2025
First year I go through C Mon Etiquette. Disappointed with the quality of some labels that really do not peel off easily from the backing
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Response from Petit-Fernand
Hello Aurélie,
Thank you for taking the time to share your feedback on C-MonEtiquette. We are sorry to hear that the quality of the labels did not meet your expectations, particularly regarding peeling. Your feedback is valuable and helps us improve our products.
We have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
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Dorothée M.
Rating: 3 out of 5
following a purchase from 07/08/2025
I am satisfied with the quality of the product! But for the first time since various purchases made, I am disappointed with the result. The pink color of the background of the label is either not the one chosen, or there is too great a difference between the color on the site and reality.
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Response from Petit-Fernand
Hello Doroth e9e,
Thank you for your feedback and we are pleased to hear that you are satisfied with the quality of our products. However, we regret that the color of the label does not meet your expectations. Please know that we take your comments very seriously and will pass them on to our team to improve color matching.
Have a nice day,
Camille C-MonEtiquette
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Gwenaelle P.
Rating: 3 out of 5
following a purchase from 11/08/2025
An order every year for the back-to-school and first disappointment... This year the die-cutting is poorly done, impossible to peel the labels one by one. Disappointment but the designs are still beautiful
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Response from Petit-Fernand
Hello Gwenaelle,
Thank you for taking the time to share your feedback. We are delighted that you appreciate the designs of our labels, but we are sorry to hear that the die-cutting did not meet your expectations this year. Your feedback is valuable and will help us improve our service.
We have contacted you to propose a solution.
Have a nice day,
Camille C-MonEtiquette
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Alexia P.
Rating: 1 out of 5
following a purchase from 13/08/2025
Hello, I had bought labels last year that I really liked. I just tried the experience again but unfortunately the labels are extremely difficult to peel off the received booklet. Disappointed with this new experience
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Response from Petit-Fernand
Hello Alexia,
Thank you for taking the time to share your experience. We are delighted that you appreciated our labels last year, and we are sorry to hear that this time you encountered difficulties. Your feedback is very valuable to us and we will analyze it to improve our products.
We have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
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Lydia T.
Rating: 3 out of 5
following a purchase from 12/08/2025
Hello, The labels come off very difficultly as if the cutting was poorly done. It's a shame
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Response from Petit-Fernand
Hello Lydia,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with our labels. Your feedback is valuable and we will review it to improve our products. Please feel free to contact us directly via our contact form on our website.
Sandra from the C-MonEtiquette team
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Christine M.
Rating: 3 out of 5
following a purchase from 13/08/2025
Honestly, it was always perfect in terms of delivery and quality. This time the quality is top-notch but the delivery and customer service... no... it took twice as long and customer service hasn't even responded to me yet...
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Response from Petit-Fernand
Dear Christine,
Thank you for taking the time to share your experience on our site. We are delighted to hear that you are satisfied with the quality of our products. However, we sincerely regret the inconveniences encountered regarding delivery and customer service. I have just contacted you by email to assist you.
Best regards,
Sandra from the C-MonEtiquette team
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Elodie R.
Rating: 1 out of 5
following a purchase from 12/08/2025
Order placed in mid-August never received
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Response from Petit-Fernand
Hello Elodie,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you have not received your order.
The refund has been processed following our exchanges.
Have a nice day,
Sandra from the C-Monetiquette team
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Angélique T.
Rating: 1 out of 5
following a purchase from 13/08/2025
Not satisfied with the ordered water bottle. Just simple labels stuck on, I didn't expect that.
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Response from Petit-Fernand
Hello Angélique,
Thank you for taking the time to share your feedback. We are sorry to hear that the water bottle does not meet your expectations. Your feedback is valuable and we are constantly working to improve our products. Please feel free to contact us directly via our contact form, we would be happy to find a solution that satisfies you.
Sandra from the C-MonEtiquette team
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Elisabeth P.
Rating: 3 out of 5
following a purchase from 12/08/2025
My order is incomplete. I ordered 4 different types of labels and I only received 3. I'm missing the unicorns. I will contact customer service
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Response from Petit-Fernand
Hello Elisabeth,
Thank you for taking the time to leave a review. We are sorry to hear that your order is incomplete and that you did not receive all the desired labels. Your satisfaction is our priority, and we are happy to have been able to assist you during our email exchanges. Hoping that the rest of your order has brought you all the possible satisfaction :)
Best regards,
Alice C-Monetiquette
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Grégory B.
Rating: 3 out of 5
following a purchase from 11/08/2025
The sandwich boxes are great, but the water bottle still has a smell even after washing, my daughter doesn't want to drink from it
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Response from Petit-Fernand
Hello Gregory,
Thank you for your feedback regarding our products. We are glad that you appreciate our sandwich boxes, but we are sorry to hear that the water bottle does not meet your expectations. We encourage you to contact us directly so that we can help you resolve this issue.
Best regards,
Alice C-MonEtiquette
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Martine J.
Rating: 3 out of 5
following a purchase from 12/08/2025
Surprise at the choice of colors upon delivery which changed from white to yellow for the background and from blue to a very ugly green color. But it's done!
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Response from Petit-Fernand
Hello Martine,
Thank you for taking the time to share your opinion. We are sorry to hear that the colors of your delivery did not meet your expectations. Your feedback is valuable and will help us improve our services. Please do not hesitate to contact us for any other comments or suggestions.
Have a nice day,
Camille C-MonEtiquette
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Nathalie N.
Rating: 1 out of 5
following a purchase from 11/08/2025
This is the sixth year I have ordered from you, and I am disappointed this year, the name is not centered on the height of the label (it is very close to the top edge of the label).
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Response from Petit-Fernand
Hello Nathalie,
Thank you for your loyalty and for your feedback. We are sorry to hear that your recent order did not meet your expectations. Your comment is valuable and we will examine it carefully to improve the quality of our products.
We have also just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
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Perle C.
Rating: 1 out of 5
following a purchase from 11/08/2025
The labels are already peeling off, I am really not satisfied. I was supposed to reorder for my second son, unfortunately it will not be on your site.
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Response from Petit-Fernand
Hello Perle,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with our labels. Please know that customer satisfaction is paramount to us. For this, we have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
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Amélie C.
Rating: 1 out of 5
following a purchase from 11/08/2025
I am extremely disappointed with my order, the stamp is smudged, the stickers provided with the labels are stained... I thought I was ordering quality, I was wrong, I do not recommend as the quality is no longer there.
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Response from Petit-Fernand
Hello Amélie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and will help us improve our quality.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Géraldine M.
Rating: 3 out of 5
following a purchase from 11/08/2025
It's a shame that the labels were not properly pre-cut because I had to redo all of them with a cutter to be able to peel them off. This is the first time in three years that I have this issue.
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Response from Petit-Fernand
Hello Géraldine,
Thank you for taking the time to share your experience with us. We are sorry to hear that you encountered a problem with the cutting of the labels. This is an issue we take very seriously and we will look into this point to improve our service. We appreciate your loyalty over the past three years and hope to fully satisfy you with your future orders.
To assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Elodie R.
Rating: 1 out of 5
following a purchase from 11/08/2025
I was disappointed. The labels peeled off very poorly. Many tore.
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Response from Petit-Fernand
Hello Élodie,
Thank you for taking the time to share your experience. We are sorry to hear that our labels were difficult to remove from their backing.
We have just contacted you to offer a solution.
Have a nice day,
Camille C-MonEtiquette
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Marine L.
Rating: 3 out of 5
following a purchase from 11/08/2025
Satisfied with the received labels. Less so with the water bottle. My son has trouble drinking from it, sometimes it works, sometimes it leaks. Not simple... Too bad for the price of the bottle
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Response from Petit-Fernand
Hello Marine,
Thank you for your detailed feedback. We are pleased to hear that you are satisfied with the labels, but we are sorry to learn that the water bottle does not meet your expectations. We take your comment very seriously and will examine this situation.
We have just contacted you by email to resolve the issue quickly.
Best regards,
Alice from C-Monetiquette
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Lauren R.
Rating: 3 out of 5
following a purchase from 01/08/2025
I can’t fault the quality of the stickers. They’re really durable. Unfortunately I received the wrong order twice then had to wait an additional time to receive them. The customer service team were fantastic and rectified the issues quickly.
Response from Petit-Fernand
Dear Lauren,
Thank you for your feedback! We're glad to hear that you appreciate the quality of our stickers and that our customer service team was able to assist you. We apologize for the mix-up with your orders and appreciate your patience. Your experience is important to us as we continually strive to improve.
Best regards,
Giulia Petit-Fernand Team
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Valérie D.
Rating: 1 out of 5
following a purchase from 11/08/2025
I am disappointed this time. 1 day at school and my daughter's name came off her water bottle...
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Response from Petit-Fernand
Hello Valérie,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with the product. It is not normal for the illustrations on our water bottles to fade. We invite you to contact us through our website with photos of the product in question.
We will help you.
Have a very nice day,
Sandra
The C-MonEtiquette team
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Pauline J.
Rating: 3 out of 5
following a purchase from 10/08/2025
The labels are pretty and seem to be of good quality. However, the adhesive labels for objects are very difficult to remove from their place, they are poorly pre-cut. I spent more time peeling them off than if I had to write by hand on labels. My son couldn't peel them off without my help, which spoiled the experience. However, the iron-on labels for clothing are practical and quick to apply.
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Response from Petit-Fernand
Hello Pauline,
Thank you for your feedback regarding your labels from our "C-Monetiquette" site. We are pleased to learn that you appreciate the quality and aesthetics of our products, but we are sorry to hear that the experience with the adhesive labels did not meet your expectations.
Your comment about the pre-cutting is valuable and we will examine it to improve our products.
Have a nice day,
Camille C-MonEtiquette
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Priscillia B.
Rating: 3 out of 5
following a purchase from 10/08/2025
The water bottle is beautiful, however I am skeptical about the fact that they are stickers.. we'll see if they hold up
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Response from Petit-Fernand
Hello Priscillia,
Thank you for taking the time to share your feedback on our C-Monetiquette site. We are delighted that you like the water bottle. Regarding your doubts about the durability of your customization, we want to assure you that it is a print directly on the product made to withstand daily use.
Please feel free to contact us if you have any other questions or if you would like to share your experience after use.
Have a nice day,
Camille C-MonEtiquette
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Diana M.
Rating: 3 out of 5
following a purchase from 09/08/2025
There should be an option for smaller labels in larger quantities for pens. Also this time the printing was out of cut
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Response from Petit-Fernand
Hello Diana,
Thank you for your feedback regarding our site "C-Monetiquette". We take your suggestion into account about adding options for smaller labels for pens and we will also ensure to improve our printing process to avoid cutting issues in the future. Your opinion is valuable to us.
Have a nice day,
Camille C-MonEtiquette
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Megan H.
Rating: 3 out of 5
following a purchase from 30/07/2025
Great for plastic water bottles-so far the stickers have stayed put but all come off the labels of clothes
Response from Petit-Fernand
Dear Megan,
thank you for your feedback regarding our stickers. We are pleased to hear that they are performing well on plastic water bottles, but we apologize for the issues you've experienced with clothing labels. Your input is invaluable, and we will work on improving the adhesion for fabric surfaces.
Best regards,
Giulia Petit-Fernand
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Suzy D.
Rating: 1 out of 5
following a purchase from 09/08/2025
The 2 staples are placed on one label each which means I will have several unusable labels!
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Response from Petit-Fernand
Hello Suzy,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with the labels. Your feedback is valuable and helps us improve our products.
We hope that the solution we proposed to you is satisfactory.
Have a nice day,
Camille C-MonEtiquette
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Perrault Coumailleau A.
Rating: 3 out of 5
following a purchase from 08/08/2025
There should be fewer heat-adhesive labels.
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Response from Petit-Fernand
Hello,
Thank you for your feedback.
We take your comment about the number of heat-adhesive labels into account and we will consider adjusting our offer to better meet your expectations. Your satisfaction is our priority and your feedback is valuable to us.
Have a nice day,
Camille C-MonEtiquette
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Sandra B.
Rating: 3 out of 5
following a purchase from 08/08/2025
The envelope was wet and the labels too 90% of the labels are intact
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Response from Petit-Fernand
Hello Sandra,
Thank you for your feedback regarding your order on our site "C-Monetiquette". We are sorry to hear that the envelope and the labels were damaged during shipping, and we take your comments very seriously to improve our services. Please do not hesitate to contact us for any further assistance or to resolve this issue.
Have a nice day,
Camille C-MonEtiquette
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