Customer reviews of Petit-Fernand

Many days have passed and I still don't receive the order, very late

The labels are very difficult to remove

So far I haven't received my order and after a reply from the after-sales service saying it would arrive before March 1st, it's now the 3rd and still nothing. And no message to keep me informed as previously mentioned in a more than unsatisfactory e-mail. My niece recommended you, but I don't think so!

The quality is okay, but it differs from the online preview, so I'm not satisfied.

After 2 days the labels peel off at the first wash - very disappointed

Order not collected

Nice design, but too small in my opinion. Not convinced by the fact that you only have to stick them on the labels, fortunately they also stick directly on the clothes.

Delivery a little long

The labels are beautiful and have arrived! On the other hand, I'm a bit disappointed with the rendering, as several of them peeled off after just one wash.

Nice labels, but very small, contrary to the appearance on the presentation paper.

It is nefarious your page you advertise free shipping when then you send it to a point pack does not arrive home on top they lost my labels do not solve anything. And when they try to see their mistake they make it again sending it to another point to go pick it up when you should send it directly to the mailbox at home is supposed purchases over 20€ is free but not one leaves 24€ and what I get is to go pick it up where they say I do not think I will stop buying from them and recommend them.

I ordered what I thought were stickers for clothing. They took a long time to arrive, were too big to fit on clothing labels and when they came unstuck from clothing labels after one wash, I contacted the company to complain. They requested a photograph which I sent and they did not respond. When I chased this up they said that I had bought the wrong stickers - stickers intended for objects. I would never knowingly have spent £12 on stickers for objects. The inside cover of the booklet doesn't mention stickers for objects - only stickers for clothes. The customer service person acknowledged how confusing the website was but did not replace the order with clothing stickers. They offered a 20% off code instead. I don't think this is adequate. I note that the website is now clearer about labels for objects vs clothing and that a banner at the top states delivery is delayed. I will not be using this company again when faster delivery, better value stickers that actually stick and are clearly marketed are available from other companies.

It is now the 2nd time that my order did not arrive and I only got my money back thanks to Paypal buyer protection.

Shipment received too late. We had to hand-mark Mom's clothes when she went home.

The stickers lastest 2 washes maximum. Such a shame for how much they cost to be completely wasted so quickly.

Order still pending... To this day, I still haven't received my order. It's been almost 1 month... What a shame! I do not recommend this site.

Package not received .

The labels are practical because they can be ironed on, but after 3 washes they come off...

Hello, I still haven't received my order so I can't evaluate the product.

I bought some self-adhesive clothing labels. They lasted... until the 1st wash. And then all I had to do was peel them off the drum of my washing machine... I'm very disappointed...?

Beautiful graphically and in size but many do not come off. It is necessary to cut them out by hand

I have never ordered from this company so no idea why I keep getting emails from them with my order updates and they have now asked for a review! It's either a scam or someone else is using my email address to order from them?!?

I always reach the product

Delivery to a point relais 40km from my home instead of the point relais located a few kms from my home because the parcel was incorrectly labelled (according to chronopost).

I never received my order!

I was quite disappointed this time I've ordered several times before and the last two times the spacing between the stickers has increased and the quality is no longer what it used to be

This is the 3rd or 4th time I've ordered adhesive labels... each time I've noticed more and more that the labels are becoming increasingly difficult to remove. I have quite a lot to do with it. Otherwise, they are very lovingly designed and you can choose totally beautiful motifs and colors.

Sono 3 anni che acquisto queste etichette e ho notato una diminuzione della colla per restare attaccate, soprattutto nelle etichette da stirare. Ora con 2 lavaggi a 40° si staccano completamente e sinceramente sono rimasta un po' delusa, infatti le ultime che ho comprato sono solo adesive da mettere sulle etichette, mi sembra che quelle per ora tengano. Per il resto mi piacciono e le trovo pratiche

I did not receive the article

I have been buying labels from Petit Fernand for at least 5 years. Sometimes the order arrives longer than the guaranteed delivery time, but this time I needed the labels for my son's birthday so I paid extra to make sure they arrived on time. Unfortunately, they arrived 4 days late. I didn't even pick them up at the depot. Petit Fernand refunded me the extra shipping costs, but I followed the delivery time and the product was just shipped late. I should have received a refund for the labels as well. Too bad. The product is always beautiful and useful, but this happening created for me.

Creating the name labels is easy and leaves plenty of room for creativity. They were dispatched within a few days. Unfortunately, I am disappointed with the labels themselves. They look great, but are very difficult to remove. If you have to label a large quantity, it's quite tedious and unnecessarily time-consuming. I have often ordered labels from here before and have always been very satisfied, and have recommended them to everyone. It would be nice if the manufacturer could return to the old quality ?

I still haven't received my order and yet I paid for fast shipping!!!! Too late now because my daughter has gone on a trip without her name tags !!!!!!!

They sent me someone else's stickers. The replacement ones seem fine but they arrived about 3 weeks after I ordered them. I needed them for a children's camp and they didn't arrive in time. I would not expect a small simple order to take 3 weeks. Polite customer service but no refund or discount was offered. Dissatisfied customer.

Disappointed with the labels which are very hard to remove, and come off the garment after 2 washes. First time for me for the attractive price but disappointed.

It's not easy to remove the sticker from the sticker sheet. Each time, a piece of plastic came with it. This now leaves an irregular piece of sticker. So far, the stickers are sticking well.

A few labels came off in the wash. A pity, because it's really very practical.

Backpack strap lacks sturdy, comfortable straps for kindergarten children

I did not receive my order :(

Very good labels despite the high price, but the customs clearance fees are very expensive and not stipulated in the sale.

I'm ordering textile stickers for the second time. Too bad the checkered background is no longer available. Delivery was quick. Unfortunately, some of the stickers came off after the second wash, even though they were applied according to the instructions.