Customer reviews of Petit-Fernand

Is all a great product and arrived in good time bit this batch of stickers is very difficult to remove from the pages so they end up coming off with damaged or wrinkled edges which makes it harder to stick them to the garments long term. This is my 4th or so order from this company over the last few years and the first time this has happened so I’m hoping this is just a one off fault with my order.

I have always bought my son's school labels and never had the problems I had with my last purchase. I chose rectangular adhesive labels for clothes and other elongated thermo-adhesive labels. The adhesive ones are a horror, there is no way to peel them off, the plastic protector that covers them does not let you separate them and I had to cut them one by one with scissors, something that had never happened to me with them. A complete disaster. I sent them an email, but they gave me the silence for an answer and now they send me an email to give my opinion... if you had answered my email with an explanation, surely I would not be writing this negative review. Best regards!

I contacted the company immediately after ordering because I saw in the summary that the house number was wrong. I never received a response and the package never arrived. It's been a month and a half.

The quality is not bad, but they took a long time to send them, they sent it to me and the transport company lost it, and even though I told them, they didn't pay attention to me until a week later.

I never got my order. Never received it. How can I ask for jl refund?

Too difficult to remove the label from the backing

Iron-on labels for clothing come off in the first wash, despite following the instructions. I have not encountered this problem with any other label supplier.

Despite several attempts, it's impossible to drink water from the flask I ordered. When sucked in, no liquid seems to pass through. This makes the bottle unusable. Very disappointed

Delay problems, but I received my order as I wished. I'll have to wait and see how long the labels last.

The order was fine, as usual, but the delivery was bad. It no longer arrives directly to my mailbox, I have to go to a collection point and the envelope arrived very dirty and damaged and they could not deliver it to me. It took me a week to be able to pick it up....

Good products. Despite a chaotic order delivery, the experience remains positive thanks to an available after-sales team that acted very quickly.

Perfect

Parcel never received despite payment for Chronopost. No apologies from customer service.

Hard-to-peel labels

Many days have passed and I still don't receive the order, very late

The labels are very difficult to remove

So far I haven't received my order and after a reply from the after-sales service saying it would arrive before March 1st, it's now the 3rd and still nothing. And no message to keep me informed as previously mentioned in a more than unsatisfactory e-mail. My niece recommended you, but I don't think so!

The quality is okay, but it differs from the online preview, so I'm not satisfied.

After 2 days the labels peel off at the first wash - very disappointed

Order not collected

Nice design, but too small in my opinion. Not convinced by the fact that you only have to stick them on the labels, fortunately they also stick directly on the clothes.

Delivery a little long

The labels are beautiful and have arrived! On the other hand, I'm a bit disappointed with the rendering, as several of them peeled off after just one wash.

Nice labels, but very small, contrary to the appearance on the presentation paper.

It is nefarious your page you advertise free shipping when then you send it to a point pack does not arrive home on top they lost my labels do not solve anything. And when they try to see their mistake they make it again sending it to another point to go pick it up when you should send it directly to the mailbox at home is supposed purchases over 20€ is free but not one leaves 24€ and what I get is to go pick it up where they say I do not think I will stop buying from them and recommend them.

I ordered what I thought were stickers for clothing. They took a long time to arrive, were too big to fit on clothing labels and when they came unstuck from clothing labels after one wash, I contacted the company to complain. They requested a photograph which I sent and they did not respond. When I chased this up they said that I had bought the wrong stickers - stickers intended for objects. I would never knowingly have spent £12 on stickers for objects. The inside cover of the booklet doesn't mention stickers for objects - only stickers for clothes. The customer service person acknowledged how confusing the website was but did not replace the order with clothing stickers. They offered a 20% off code instead. I don't think this is adequate. I note that the website is now clearer about labels for objects vs clothing and that a banner at the top states delivery is delayed. I will not be using this company again when faster delivery, better value stickers that actually stick and are clearly marketed are available from other companies.

It is now the 2nd time that my order did not arrive and I only got my money back thanks to Paypal buyer protection.

Shipment received too late. We had to hand-mark Mom's clothes when she went home.

The stickers lastest 2 washes maximum. Such a shame for how much they cost to be completely wasted so quickly.

Order still pending... To this day, I still haven't received my order. It's been almost 1 month... What a shame! I do not recommend this site.

Package not received .

The labels are practical because they can be ironed on, but after 3 washes they come off...

Hello, I still haven't received my order so I can't evaluate the product.

I bought some self-adhesive clothing labels. They lasted... until the 1st wash. And then all I had to do was peel them off the drum of my washing machine... I'm very disappointed...?

Beautiful graphically and in size but many do not come off. It is necessary to cut them out by hand

I have never ordered from this company so no idea why I keep getting emails from them with my order updates and they have now asked for a review! It's either a scam or someone else is using my email address to order from them?!?

I always reach the product

Delivery to a point relais 40km from my home instead of the point relais located a few kms from my home because the parcel was incorrectly labelled (according to chronopost).

I never received my order!

I was quite disappointed this time I've ordered several times before and the last two times the spacing between the stickers has increased and the quality is no longer what it used to be