The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The design and packaging of the labels is great. However a few of them have come off in the wash and they have all been applied according to the care instructions provided
Response from Petit-Fernand
Dear Michelle, thank you for your feedback regarding your experience with our labels. We're delighted to hear you appreciate the design and packaging; however, we sincerely apologize for the issues you've encountered with them coming off in the wash. Your comments are invaluable, and we will certainly investigate this matter to ensure better quality in the future. Please contact our customer service to resolve the issue.
Petit-Fernand
H
Henry S.
Rating: 1 out of 5
following a purchase from 19/04/2026
Labels came off during the first wash.
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Response from Petit-Fernand
Good morning,
we are very sorry for the quality issue identified.
We have just contacted you to resolve the problem :)
Have a nice day,
Giulia It Is Mine
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Roxane P.
Rating: 1 out of 5
following a purchase from 22/04/2026
Fast shipping, beautiful labels, however it had been a little while since I ordered new labels and I am very disappointed with the quality regarding the adhesion of the labels which used to stick very well and had good durability in machine washes which is no longer the case.
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Response from Petit-Fernand
Hello Roxane,
Thank you for your feedback. We are delighted to hear that you appreciated the speed of the shipment and the aesthetics of our labels. We take your comments regarding adhesion and wash durability very seriously, and we will pass them on to our team. Your satisfaction is our priority and we hope to provide you with an improved experience during your next order.
We hope that the solution provided during our email exchanges will meet your expectations :)
Have a nice day,
Camille C-MonEtiquette
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Geraldine J.
Rating: 3 out of 5
following a purchase from 25/04/2026
Mixed... The adhesive labels on supports are very good but the iron-on ones... a disaster. I am disappointed.
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Response from Petit-Fernand
Hello Géraldine,
Thank you for taking the time to share your opinion. We are glad that you are satisfied with our adhesive labels, but we are sorry to hear that the iron-on ones did not meet your satisfaction. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us directly so we can assist you.
Have a nice day,
C
Chantal D.
Rating: 3 out of 5
following a purchase from 22/04/2026
A little disappointed with the dark blue labels not being uniform. Order of 2 different names attached to the same notebook a bit difficult to give as a gift.
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Response from Petit-Fernand
Dear Chantal,
Thank you for taking the time to share your feedback on our site C-Monetiquette. We are sorry to hear that the background of the dark blue labels did not meet your expectations and that the presentation of the two names on the same notebook posed a problem. Your feedback is valuable and helps us improve our products.
Have a nice day,
Camille C-MonEtiquette
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Cathelijn K.
Rating: 1 out of 5
following a purchase from 08/04/2026
After just one wash, the labels have already come off. I followed all the instructions. I do not recommend it.
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Response from Petit-Fernand
Hello,
We are sorry that you had this experience with our labels. Your satisfaction is very important to us. To help you, we just sent you an email. :)
Good day,
Camille Petit-Fernand
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Berenice D.
Rating: 1 out of 5
following a purchase from 15/04/2026
The label that should stick automatically does not stick very well on the garment, thank you
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Response from Petit-Fernand
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that the label did not meet your expectations. Our self-adhesive labels are applied to the labels already present on your garments. However, they cannot stick directly to the fabric.
To assist you, we have just contacted you directly by email :)
Have a nice day,
Camille C-MonEtiquette
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Bernadette B.
Rating: 3 out of 5
following a purchase from 11/04/2026
Writing format too large I am disappointed
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Response from Petit-Fernand
Dear Bernadette,
Thank you for taking the time to share your feedback on our site. We are sorry to learn that the writing format does not meet your expectations. Your comment is valuable and we will take it into account to improve the experience of our users. Please feel free to share any other suggestions.
Have a nice day,
Camille C-MonEtiquette
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Naima B.
Rating: 1 out of 5
following a purchase from 26/08/2025
I was supposed to pay only the shipping fees of 2 euros but I was charged 8 euros
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Response from Petit-Fernand
Hello Naima,
Thank you for taking the time to share your feedback. We are sorry for this inconsistency in your ordering experience. Your satisfaction is our priority and we would like to help you resolve this misunderstanding. Please do not hesitate to contact us directly so we can rectify the situation.
Have a nice day,
Camille C-MonEtiquette
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Audrey J.
Rating: 3 out of 5
following a purchase from 08/04/2026
It's a pity that there is no peach color for my daughter's water bottle, now the bottles are mismatched...
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Response from Petit-Fernand
Hello Audrey,
Thank you for your feedback. We understand your disappointment regarding the absence of the peach color for your daughter's water bottle. Your comment is valuable and we will take it into account for future options.
We hope you will find satisfaction with our other products.
Have a nice day,
Camille C-MonEtiquette
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Domitille M.
Rating: 3 out of 5
following a purchase from 07/04/2026
The water bottles are nice, however, 2 days after receipt, the label with my daughter's name is already peeling off!
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Response from Petit-Fernand
Dear Domitille,
Thank you for taking the time to share your experience with our site C-Monetiquette. We are sorry to hear that the label on your water bottle did not hold up as expected, and we will pass your feedback to our team to improve the quality of our products. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Severine P.
Rating: 3 out of 5
following a purchase from 06/04/2026
I am happy with the water bottles but the cups are leaking everywhere, I am very disappointed, if I had known I would have only taken water bottles
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Response from Petit-Fernand
Hello Séverine,
Thank you for your feedback and we are delighted that you are satisfied with our water bottles. We are sorry to hear that you encountered problems with the cups. Your opinion is valuable to us! We invite you to contact our customer service if needed :)
Have a nice day,
Camille C-MonEtiquette
S
Sarah N.
Rating: 1 out of 5
following a purchase from 24/03/2026
I ordered for three children with different last names. Still, I only received 2 booklets, for the gifted child the stickers were even included in BOTH booklets. I had to cut both booklets apart and I am very disappointed, that was not a nice gift. Never again, I will go to other providers for name stickers in the future.
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Response from Petit-Fernand
Hello Sarah,
thank you very much for your feedback. We are sorry to hear that your order did not meet your expectations. We place great importance on our customers' satisfaction and would like to learn more about your concerns to avoid this in the future. Please contact us directly so we can find a solution.
Best regards,
Your Es-Ist-Meins-Team
M
Michel H.
Rating: 3 out of 5
following a purchase from 28/03/2026
I would have thought the design a bit bigger...
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Response from Petit-Fernand
Hello Michel,
Thank you for your feedback on our site. We appreciate your comments and take into account your suggestion regarding the size of the designs. Your opinion helps us improve our service. Please feel free to reach out to us if you have any other remarks.
Have a nice day,
Camille C-MonEtiquette
M
Moumi D.
Rating: 1 out of 5
following a purchase from 26/03/2026
I bought the labels for my son's blue class. I labeled all the clothes the night before departure. 5 days later I run a machine at 40 degrees and all the labels come off. This is not the first time I order from this site and I am generally satisfied with the products but for this order it is not the case.
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Response from Petit-Fernand
Hello Moumi,
Thank you for taking the time to share your experience with us. We are sorry to hear that the labels did not meet your expectations this time. Your satisfaction is essential, and we take your feedback very seriously. That is why we have just contacted you by email to assist you. :)
Have a nice day,
Camille
B
Bastien R.
Rating: 3 out of 5
following a purchase from 18/03/2026
The label booklet was not properly bound.
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Response from Petit-Fernand
Hello Bastien,
Thank you for taking the time to share your opinion on our site. We are sorry to hear that the label booklet was not properly bound. Your feedback is valuable and helps us improve our services. Please do not hesitate to contact us directly if needed.
Have a nice day,
Camille C-MonEtiquette
D
Dorothe W.
Rating: 1 out of 5
following a purchase from 03/03/2026
Pakketje niet ontvangen
Response from Petit-Fernand
Hallo Dorothe,
Bedankt dat je contact met ons hebt opgenomen. Het spijt ons zeer te horen dat je je pakket niet hebt ontvangen. Neem contact op met ons klantenserviceteam, zodat we je kunnen helpen dit probleem zo snel mogelijk op te lossen.
Met vriendelijke groet,
Het Petit-Fernand Team
L
Leila V.
Rating: 3 out of 5
following a purchase from 15/03/2026
Few layout choices and really too expensive.
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Response from Petit-Fernand
Hello Leila,
Thank you for taking the time to share your feedback. We are sorry to hear that you found our selection of layouts limited and our prices too high. Your feedback is valuable and will help us improve our offering. Please feel free to share your suggestions, as your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
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Annick S.
Rating: 3 out of 5
following a purchase from 15/01/2026
I did not receive the labels on the scheduled date but a week later. My daughter had already left for camp.
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Susana L.
Rating: 1 out of 5
following a purchase from 12/02/2026
I am not happy at all because the residence made me change all the labels on all the clothes because many have come off after washing at 60 degrees. When I stuck them as I was instructed. So I do not approve of the purchase and of course I would not buy them again. I hope this opinion is valid for other buyers so they do not have to label all the clothes again
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Response from Petit-Fernand
Hello Susana,
We sincerely regret that you had this experience with our labels. We appreciate your feedback, as it helps us to constantly improve. We would like to offer you a solution so that your experience with Petit-Fernand is positive. So, we just contacted you by email to assist you.
Thank you for your feedback.
Have a good day,
Camille Petit-Fernand
S
Sofía V.
Rating: 3 out of 5
following a purchase from 11/02/2026
The quality is good but the website is confusing. I bought the objects thinking I was buying the clothing. They should differentiate better.
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Response from Petit-Fernand
Dear Sofía,
Thank you for your comment and we are sorry that you found our website confusing. We take note of your suggestion and are working to improve the differentiation between objects and clothing. Your opinion is very valuable to us.
Good day,
Camille Petit-Fernand
H
Helena P.
Rating: 3 out of 5
following a purchase from 07/02/2026
The labels, very good as always. This is the sixth or seventh order I have made for labels for clothes, objects, and shoes for 3 children. The problem has been that this year for the first time I was forced to take 30 clothing labels and 20 object labels, increasing the expense to more than 50€. Other times I was allowed to take 10 at a time and I spent a more reasonable amount, between 20 and 30 €. I did not like this change in policy from Petit Fernand.
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Response from Petit-Fernand
Dear Helena,
We sincerely thank you for sharing your experience with us. We are glad to know that the labels have met your expectations, but we regret that our change in the minimum quantity has caused inconveniences in your order. Your opinion is very valuable and we will take it into account for future improvements in our policy. We remain at your disposal for any other questions or suggestions you wish to share.
Good day,
Camille Petit-Fernand
Sincerely,
The Petit-Fernand team
J
Jessica D.
Rating: 3 out of 5
following a purchase from 06/02/2026
Quality material but an item is missing from my package
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Response from Petit-Fernand
Hello Jessica,
Thank you for taking the time to leave your review. We are delighted that you are satisfied with the quality of the material, but we are sorry to hear that an item was missing from your package. We have just contacted you to resolve this issue quickly.
Have a nice day,
Camille C-MonEtiquette
M
Marcio M.
Rating: 1 out of 5
following a purchase from 14/01/2026
My 2 year old daughter dropped her bag with the lunchbox from petit-fernand in it, and lunch box broke imediatly. Absolutely no quality. And if you wonder, it was a reaaaly close to the floor drop. Not a smash or anything like that. Dropped. Cracked. Awful quality.
Response from Petit-Fernand
Hello Marcio,
Thank you for your feedback. We're truly sorry to hear about your experience with the lunchbox. We strive for high quality in our products, and your comments are valuable to us. Please reach out to our customer service team, and we'll do our best to resolve this for you.
Best regards,
The Petit-Fernand Team
J
José Antonio C.
Rating: 1 out of 5
following a purchase from 03/02/2026
The package was not well wrapped at all, just a normal paper envelope without any type of protection, and in fact, the 2 sticker pads I bought had serious marks of abrasion. Luckily, the stickers were not affected but it was a botched shipment.
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Response from Petit-Fernand
Hello José Antonio,
Thank you for sharing your opinion and we sincerely regret that the presentation of your package was not adequate. Your comment is valuable to us and will help us improve our shipping processes. We are glad to know that the stickers were not damaged. If you have any other concerns, please do not hesitate to contact us.
Good day,
Camille Petit-Fernand
A
Audrey A.
Rating: 3 out of 5
following a purchase from 04/02/2026
Speed of receipt but missing the sulfurized paper for the heat-sealable labels
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Response from Petit-Fernand
Hello Audrey,
Thank you for taking the time to share your feedback and for highlighting the speed of receipt of your order. We are sorry to hear that the sulfurized paper for the heat-sealable labels was missing. If you wish, you can use baking parchment to apply your labels. Please feel free to contact us if you need any further assistance.
Have a nice day,
Camille C-MonEtiquette
J
Jennifer A.
Rating: 3 out of 5
following a purchase from 03/02/2026
Label that sticks well but names written too large
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Response from Petit-Fernand
Hello Jennifer,
Thank you for taking the time to share your feedback on C-MonEtiquette. We are glad that you appreciate the label, but we take note of your comment regarding the size of the names. Your feedback is valuable to help us improve our products.
Feel free to reach out to us for any other suggestions!
Have a nice day,
Camille C-MonEtiquette
M
Maria Luisa R.
Rating: 1 out of 5
following a purchase from 23/01/2026
The labels do not stick, they are not heat-adhesive. I have experience using them. Yours are worthless. I feel deceived. You should proceed with the refund of the money charged. I feel deceived.
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Response from Petit-Fernand
Hello Maria Luisa,
We sincerely regret that you had this experience with our labels. Your satisfaction is very important to us. We just contacted you by email to assist you.
Have a good day,
Camille Petit-Fernand
S
Sylvie G.
Rating: 3 out of 5
following a purchase from 02/02/2026
TB birth pack but I also ordered labels to put on markers for school and they are way too big. However, the photo shown during the order design matched my expectations.
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Response from Petit-Fernand
Hello Sylvie,
Thank you very much for your feedback regarding your order. We are delighted that you liked the birth pack, but we are sorry to hear that the labels for the markers do not meet your expectations. Your comment is valuable and we are analyzing it to improve our services. Please feel free to contact us directly to discuss a solution.
Have a nice day,
Camille C-MonEtiquette
A
Alyson V.
Rating: 1 out of 5
following a purchase from 31/01/2026
The impression of the name is blurry ...
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Response from Petit-Fernand
Hello Alyson,
Thank you for sharing your feedback. We are sorry to hear that the impression of the name does not meet your expectations. Your satisfaction is our priority! We have therefore contacted you.
Have a nice day,
Camille C-MonEtiquette
C
Chloé C.
Rating: 1 out of 5
following a purchase from 29/01/2026
After 3 days it peels off ..
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Response from Petit-Fernand
Hello Chloé,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered a problem with your order. Your satisfaction is our priority, and we would like to know more to assist you. For this, we have just contacted you by email to help you.
Have a nice day,
Camille C-MonEtiquette
A
Angélique B.
Rating: 3 out of 5
following a purchase from 26/01/2026
I find that we do not really realize the size of the labels
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Response from Petit-Fernand
Hello Angélique,
Thank you for your feedback and we are sorry to hear that the size of the labels does not meet your expectations. We take your comment into account to improve the clarity of our descriptions. Please do not hesitate to contact us if you need further details. Your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
S
Silvia B.
Rating: 1 out of 5
following a purchase from 14/01/2026
I decided to buy because I saw it on a friend but the labels I received have nothing to do with it, they are shiny like a sticker instead of matte like hers and in the first wash they have already come off
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Response from Petit-Fernand
Hello Silvia,
We are sorry that your experience was not as expected. We appreciate your feedback and want to resolve this issue. To do this, we have just contacted you to help you.
Good day,
Camille Petit-Fernand
J
Jennifer R.
Rating: 1 out of 5
following a purchase from 22/01/2026
Many labels came off after the first wash.
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Response from Petit-Fernand
Hello Jennifer,
Thank you for your feedback and we are sorry to hear that you encountered issues with our labels. Your satisfaction is our priority. We have therefore contacted you by email to assist you :)
Have a nice day,
Camille C-MonEtiquette
C
Célia L.
Rating: 1 out of 5
following a purchase from 23/01/2026
12 bucks for stickers is super expensive and it's useless! I thought they were fabric labels at that price!
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Response from Petit-Fernand
Hello Célia,
We are sincerely sorry to read your review.
We do not currently offer fabric labels on our site. The labels currently available are our iron-on or adhesive labels.
However, we have forwarded your product suggestion to the relevant department :)
Have a nice day,
Camille C-MonEtiquette
P
Peter B.
Rating: 3 out of 5
following a purchase from 02/01/2026
I am happy with the labels, but they did not arrive on time, not respecting the indicated shipping times.
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Response from Petit-Fernand
Dear Peter,
Thank you for sharing your experience with us. We are glad that you liked the labels, but we sincerely apologize for the misunderstanding regarding the shipping times. We will do our best to improve this aspect in the future. Your satisfaction is very important to us.
Best regards,
The Petit-Fernand team
C
Christine M.
Rating: 3 out of 5
following a purchase from 10/01/2026
Some of the stickers came off in the wash but some did stay on. Cute little labels don’t think would order again but they work for now.
Response from Petit-Fernand
Dear Christine,
Thank you for your feedback on our Petit-Fernand stickers. We're glad to hear you found them cute, but we're sorry to learn that some came off in the wash. Your comments are valuable to us, and we’ll make sure to take them into account for future improvements. If you have any further concerns or suggestions, please feel free to reach out.
Best regards,
The Petit-Fernand Team
B
Brooke H.
Rating: 1 out of 5
following a purchase from 07/01/2026
My order still hasn’t arrived and I have had no response from customer service
Response from Petit-Fernand
Hello Brooke,
Thank you for your feedback.
We’re sorry that your order hasn’t arrived. I saw that our customer service team replied to you this morning and have already issued your refund! We remain at your disposal.
Best regards,
The Petit-Fernand Team
V
Vicki J.
Rating: 1 out of 5
following a purchase from 07/01/2026
The delivery had taken such a long time. I ordered weeks ago and they still have not arrived
Response from Petit-Fernand
Bonjour Vicki,
Thank you for your feedback. We sincerely apologize for the delay in your delivery, as we strive to ensure timely service. Your experience is important to us, and we are currently looking into this matter to prevent future occurrences. If you have any further concerns, please feel free to reach out to our customer service team.
Best regards,
The Petit-Fernand Team
E
Ellie-Jade C.
Rating: 1 out of 5
following a purchase from 06/01/2026
order never arrived
Response from Petit-Fernand
Hello Ellie-Jade,
Thank you for your feedback. We're truly sorry to hear that your order has not arrived. Please contact our customer service team, and we will assist you in resolving this issue promptly.
Best regards,
The Petit-Fernand Team
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