Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Disappointed with my purchase. I gave the bracelets to my 3 little girls and one of them has already torn! She is almost 6 years old and is calm. She wears it to go to the beach and is not rough. I thought they would last at least the month of vacation. They are cute but fragile!
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Response from Petit-Fernand
Hello Anne Catherine,
We are sincerely sorry to hear that one of the bracelets did not hold up as you hoped. We understand your disappointment, especially when it concerns your little girls. We invite you to contact us privately so that we can discuss your situation and find a solution together.
Best regards,
The C-Monetiquette team
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Vanessa J.
Rating: 1 out of 5
following a purchase from 12/07/2026
We received a booklet with a sticker. I ordered 2
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Response from Petit-Fernand
Dear Vanessa,
we are sorry to hear that you only received one booklet with a sticker, although you ordered two. We understand your disappointment and would like to help you find a solution. We have just contacted you directly so we can clarify the issue.
Best regards,
the Es-Ist-Meins team
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Lindsey H.
Rating: 3 out of 5
following a purchase from 11/07/2026
I've ordered before and been happy with the product. But unfortunately this time the sticky labels weren't quite right as all the pages are adhered together making it quite hard to separate the pages
Response from Petit-Fernand
Dear Lindsey,
Thank you for taking the time to share your feedback. We're glad to hear you've been happy with our products in the past, and we appreciate your input regarding the sticky labels. Your experience is important to us, and we'll certainly look into this issue. Please feel free to contact our customer service team, we will be happy to find a solution for you!
Best regards,
The Petit-Fernand Team
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Noemie B.
Rating: 1 out of 5
following a purchase from 21/07/2026
The bracelet is too small so too tight my daughter cannot wear it
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Response from Petit-Fernand
Hello Noemie,
We are sorry to hear that the bracelet does not fit your daughter and that it is too tight. As indicated on our site, our bracelets are designed for children aged 5 to 8 years with a circumference of 13 to 15 cm.
Thank you for your feedback and we remain at your disposal.
The C-Monetiquette team
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Clémence L.
Rating: 1 out of 5
following a purchase from 08/07/2026
Incomplete order received (I ordered 100 labels, I only got 40...). After filing a complaint, they sent me the missing labels, but I never received anything... Very disappointed
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Response from Petit-Fernand
Hello Clémence,
We are sincerely sorry to learn that your order did not arrive in its entirety and that the follow-up did not meet your expectations. Your disappointment is completely understandable.
We hope you receive the rest of your order soon.
Best regards,
The C-Monetiquette team
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Linus G.
Rating: 3 out of 5
following a purchase from 10/07/2026
The stickers are good as expected. However, the shipping took over 2 weeks. You have to plan for that, but it was very frustrating for my son. He waited so long for them.
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Hélène S.
Rating: 3 out of 5
following a purchase from 19/07/2026
The labels arrived quickly and are still as beautiful, but I feel like the clothing labels stick less well than for my previous orders. Several labels have indeed not survived the wash.
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Response from Petit-Fernand
Hello Hélène,
We sincerely thank you for your feedback. We are delighted to learn that you find our labels beautiful and that you appreciated the speed of delivery.
We will contact you to find a solution regarding the peeling of the clothing labels.
Best regards,
The C-Monetiquette team
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Odile A.
Rating: 3 out of 5
following a purchase from 19/07/2026
Very satisfied with my order
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Response from Petit-Fernand
Hello Odile,
We sincerely thank you for your feedback and are delighted to hear that you are satisfied with your order. Your satisfaction is our priority and we would be pleased to welcome you again to our store.
Best regards,
The C-Monetiquette team
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Leonard H.
Rating: 1 out of 5
following a purchase from 09/07/2026
The order does not fit. No accommodation, it is only said that it was ordered incorrectly although this was not done.
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Response from Petit-Fernand
Hello Leonard,
we are sorry to hear that your order does not meet your expectations.
As we could gather from your exchange with our customer service as well as your order, you ordered labels for items "1 line" which are indeed larger than the mini labels specifically for pens.
Best regards,
The Es-Ist-Meins Team
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Gaelle A.
Rating: 3 out of 5
following a purchase from 19/07/2026
I wanted labels for pens, pencils. No way to check before ordering. My last order... the pages of the notebook are sticking together... more and more disappointed
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Response from Petit-Fernand
Hello Gaelle,
Thank you sincerely for taking the time to share your opinion. We understand your disappointment regarding the verification of your order and the issues encountered with the pages of the notebook.
We have contacted you regarding the pages of the notebook that are sticking together as this is not normal at all.
Best regards,
The C-Monetiquette team
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Aurélie L.
Rating: 1 out of 5
following a purchase from 19/07/2026
The packaging has changed as well as the format of the labels and it was better before
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Response from Petit-Fernand
Hello Aurélie,
Thank you for your feedback. We understand that the changes made to the packaging and the format of the labels do not meet your expectations. Your satisfaction is important to us and we would like to discuss this further with you. Please feel free to contact us directly to share your impressions.
Best regards,
The C-Monetiquette team
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Daniela Vincenza C.
Rating: 3 out of 5
following a purchase from 07/07/2026
Good, waterproof labels for objects, I put them on the dishes and they are holding up to the washes! Labels for clothes are so-so, after a couple of washes at 40 degrees they come off!
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Response from Petit-Fernand
Dear Daniela Vincenza,
Thank you sincerely for your feedback. We are happy that the labels for objects are working well, while we are sorry to hear that those for clothes did not meet your expectations. We invite you to come back and discover our new offerings. You can contact customer service for any issues, we will be happy to find a solution!
Best regards,
The Petit-Fernand team
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Sophie L.
Rating: 1 out of 5
following a purchase from 18/07/2026
The impressions of long names are pixelated; Unfortunately, I did not fully understand the difference between object labels and pens…
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Response from Petit-Fernand
Hello Sophie,
We are sincerely sorry to hear that you have encountered a problem with the quality of the prints. We understand your frustration and wish to help you resolve this.
Please feel free to contact us privately so that we can discuss your situation and find a solution together.
Regarding the difference between object labels and those for pens, it is the size. They are both object labels with the distinction that those for pens or "mini object label" are designed for very small surfaces like pens and markers.
Best regards,
The C-Monetiquette team
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Bodo M.
Rating: 1 out of 5
following a purchase from 27/05/2026
Nothing has arrived from the order.
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Response from Petit-Fernand
Hello Bernd,
we are sorry to hear that your order has not arrived. We have contacted you by email to find a solution together.
Best regards,
Your team from Es-Ist-Meins
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Anne V.
Rating: 1 out of 5
following a purchase from 08/07/2026
Bracelet received the day before the holidays, perfect. Only after a week of use, the dark colors fade and the name and number become unreadable... Strongly disappointed with the quality.
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Response from Petit-Fernand
Hello Anne,
We are sincerely sorry to learn that the bracelet does not meet your expectations and that you have encountered quality issues. Your feedback is valuable to us and we would like to invite you to contact us directly to find a solution together.
Thank you for your understanding.
Best regards,
The C-Monetiquette team
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Jennifer B.
Rating: 1 out of 5
following a purchase from 06/07/2026
Did not arrive!
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Response from Petit-Fernand
Hello Jennifer,
we are sorry to hear that your order has not arrived. We have contacted you by email so that we can find a solution together.
Best regards
Your team from Es-Ist-Meins
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Maéva D.
Rating: 1 out of 5
following a purchase from 13/07/2026
Of very poor quality, the paint is already coming off even though we have had them for 15 days
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Response from Petit-Fernand
Hello Maëva,
We are sincerely sorry to hear that your experience with our products has not met your expectations. We place great importance on customer satisfaction and would be happy to discuss your situation in order to find a solution together.
Please do not hesitate to contact us directly so that we can assist you in the best way possible.
Best regards,
The C-Monetiquette team
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Julie G.
Rating: 1 out of 5
following a purchase from 08/07/2026
I am extremely disappointed, it's been almost 1 month since I ordered and the order is still not here! This is the last time I order from you, be sure of that!
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Response from Petit-Fernand
Hello Julie,
We completely understand your disappointment regarding the delivery time of your order, and we sincerely apologize for it. We see that you have already contacted our customer service and we are sure we can find a solution together.
Best regards,
The C-Monetiquette team
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Charline B.
Rating: 1 out of 5
following a purchase from 15/07/2026
The object labels all came off the markers the day after application..
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Response from Petit-Fernand
Hello Charline,
We are sincerely sorry to hear that the labels did not stay well on your markers. Your feedback is valuable and we want to understand the situation in order to assist you better.
We have contacted you by email so that we can find a solution together.
Best regards,
The C-Monetiquette team
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Jessica W.
Rating: 1 out of 5
following a purchase from 05/07/2026
The labels design look good. My book came sticky, all the pages seem to stick together making it difficult and fiddly. For how much you pay I would have expected better. Don’t think I’ll use this brand again if I’m honest.
Response from Petit-Fernand
Dear Jessica,
Thank you for sharing your feedback. We truly understand your disappointment regarding the condition of your book, and we sincerely apologize for the inconvenience it has caused you. We would appreciate the opportunity to address this issue further; please reach out to us privately so we can find a suitable solution.
Best regards,
The Petit-Fernand Team
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Angelina P.
Rating: 1 out of 5
following a purchase from 14/07/2026
Poor finishing, and a person on the phone not at all listening and not very friendly
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Response from Petit-Fernand
Hello Angelina,
Thank you for taking the time to share your experience. We are sorry to hear that the finishing of your order did not meet your expectations and that our customer service was not up to par. We place great importance on customer satisfaction and would be happy to discuss with you to better understand your situation and remedy it.
Best regards,
The C-Monetiquette team
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Kathy Y.
Rating: 3 out of 5
following a purchase from 14/07/2026
Hello, the water bottle is of good quality but I expected better than stickers for decoration. Especially at the price of the bottle.
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Response from Petit-Fernand
Hello Kathy,
Thank you for taking the time to share your opinion. We are pleased that you liked the quality of the bottle and we take note of your comments regarding the decoration. It consists of several layers of paint, sealed with a transparent protective film that seems to have given you the impression that they are stickers. Your feedback is of course valuable to help us improve our products.
Best regards,
The C-Monetiquette team
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Melissa K.
Rating: 1 out of 5
following a purchase from 04/07/2026
I purchased these as the reviews were great and I thought they must really be worth the money. Well ive used them and came off in the first wash. Very disappointed
Response from Petit-Fernand
Dear Melissa,
Thank you for sharing your feedback. We're truly sorry to hear about your experience and would like to understand more about the issue you faced. Please reach out to our customer service team so we can assist you further and find a resolution.
Best regards,
The Petit-Fernand Team
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Allison F.
Rating: 3 out of 5
following a purchase from 13/07/2026
Disappointed because the designs and name are no longer like they were a few years ago. I hope it will hold up in the long term.
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Response from Petit-Fernand
Hello Allison,
Thank you for taking the time to share your feedback. We are happy to hear that you are generally satisfied.
As for the personalization, rest assured, it is done by printing directly on the product for better long-term quality :)
Have a nice day,
Camille C-MonEtiquette
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Nina P.
Rating: 3 out of 5
following a purchase from 02/07/2026
Hello, unfortunately not all stickers are punched out.
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Pablo G.
Rating: 1 out of 5
following a purchase from 02/07/2026
The labels are nice, but many have come off on the first use
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Response from Petit-Fernand
Dear Pablo,
Thank you for your comment and we are sorry that the labels did not meet your expectations. Your satisfaction is very important to us and we want to better understand your situation. We invite you to contact our customer service to assist you in a more personalized way.
Sincerely,
The Petit-Fernand team
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Céline C.
Rating: 3 out of 5
following a purchase from 12/07/2026
The labels are of good quality. However, I am disappointed with the personalized water bottle because it only has labels stuck on it. I thought it would be engraved. I could have put stickers myself for the price…
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Response from Petit-Fernand
Hello Céline,
Thank you sincerely for taking the time to share your opinion. We are delighted to learn that you appreciate the quality of our labels.
Regarding the water bottle, we would like to clarify that the personalization is done directly by printing on the product. It is therefore not a label stuck on the bottle, which allows for a better long-term result :)
We are, however, sorry if the result did not meet your expectations and hope that this clarification will help you better understand our personalization process.
Have a nice day,
Camille C-MonEtiquette
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Marine L.
Rating: 3 out of 5
following a purchase from 12/07/2026
Disappointed the iron-on labels do not hold
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Response from Petit-Fernand
Hello Marine,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the iron-on labels did not meet your expectations. Your feedback is valuable and in order to better understand the situation and provide you with a solution, we have just contacted you directly by email.
Have a nice day,
Esther from C-MonEtiquette
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Fiona C.
Rating: 3 out of 5
following a purchase from 11/07/2026
I had just placed the order and I sent an email directly to modify it as well as contacted via the form that specifically offers this modification. It was an addition and not a modification of a personalized item. I was told that it was no longer possible because my order was in production. I find it regrettable that you offer a modification on the form but that it is not possible. Knowing that my order was only in production, I think it would be wise to remedy this.
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Response from Petit-Fernand
Hello Fiona,
Thank you for taking the time to share your experience. We understand your disappointment regarding your request for a modification of the order made via our form. Unfortunately, this modification was not possible for us, and we hope that the exchange you had since with our customer service was helpful to you.
Best regards,
Esther from C-MonEtiquette
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Sandrine L.
Rating: 1 out of 5
following a purchase from 09/07/2026
Hello, on your site, we see the label stuck directly on the t-shirt. However, in the instructions, this is not recommended. After the first wash, no more label on a t-shirt, and no sheet of parchment paper attached as stated in your document. The nursing home must have redone everything. I am disappointed. Have a nice day; sincerely.
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Response from Petit-Fernand
Hello Sandrine,
Thank you for taking the time to share your experience. After checking your order, you had ordered self-adhesive object labels and not heat-sealable labels for clothing. This explains the problem encountered during the first wash.
We remain available to discuss with you if needed.
Have a nice day!
Esther from C-MonEtiquette
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Safaa E.
Rating: 1 out of 5
following a purchase from 30/06/2026
I did not receive my order
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Response from Petit-Fernand
Dear Safaa,
we are sorry to hear that you have not received your order. We have contacted you via email so that we can find a solution together.
Best regards,
Your team at Es-Ist-Meins
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Pamela H.
Rating: 1 out of 5
following a purchase from 29/06/2026
Unfortunately label pages came stick together, pulled apart but everything very tacky. Seems like a print issue
Response from Petit-Fernand
Dear Pamela,
Thank you for sharing your feedback. We are sorry to hear about the issue with your label pages and appreciate you bringing this to our attention. Please reach out to our customer service team so we can assist you in resolving this matter.
Best regards,
The Petit-Fernand Team
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Marie Paule D.
Rating: 1 out of 5
following a purchase from 08/07/2026
Very nice quality product
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Response from Petit-Fernand
Hello Marie Paule,
Thank you for your feedback, it really makes us happy.
Best regards,
The C-Monetiquette team
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Benedicte B.
Rating: 1 out of 5
following a purchase from 07/07/2026
Poor quality
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Response from Petit-Fernand
Hello Benedicte,
Thank you for taking the time to share your experience. We are sorry to learn that the quality of your order did not meet your satisfaction and we would like to understand your situation in order to find a solution. Please feel free to contact us directly to discuss this.
Best regards,
The C-Monetiquette team
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Virginie S.
Rating: 1 out of 5
following a purchase from 14/06/2026
I was used to your labels but this time it peels off during washing and sticks anywhere, on other clothes and worse in the machine so there is a risk of it getting damaged.
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Response from Petit-Fernand
Hello Virginie,
Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels and we wish to understand your situation better in order to provide you with a solution.
Please feel free to contact us directly by private message so that we can discuss and find a response that suits you.
Best regards,
The C-Monetiquette team
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Aurélie D.
Rating: 3 out of 5
following a purchase from 08/07/2026
The bracelet is quite pretty but the print quality is not very good...
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Response from Petit-Fernand
Hello Aurélie,
Thank you for taking the time to share your opinion. We are delighted that you find the bracelet pretty, but we take note of your comments regarding the print. Your satisfaction is important to us and we will consider your feedback to improve our products.
Best regards,
The C-Monetiquette team
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Nadia S.
Rating: 3 out of 5
following a purchase from 07/07/2026
I wanted larger labels and on top of that we are required to put a character on it! We can't have the label without anything!
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Response from Petit-Fernand
Hello Nadia,
Thank you for taking the time to share your feedback. You have the option to have simple labels, just replace the characters with spaces and choose the "X" option in the illustrations. Your feedback is valuable to us, and we will review it carefully.
Best regards,
The C-Monetiquette team
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Laure M.
Rating: 1 out of 5
following a purchase from 03/07/2026
My labels are not at all compliant, 2 pages are not pre-cut and the rest are not pre-cut in the right place, the cut is in the middle of the first name.
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Response from Petit-Fernand
Hello Laure,
Thank you for taking the time to share your experience. We are sorry to hear that the labels do not meet your expectations and we want to rectify this. We invite you to contact us directly so that we can find a satisfactory solution together.
Best regards,
The C-Monetiquette team
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Edith B.
Rating: 1 out of 5
following a purchase from 03/07/2026
Article not received When I receive my second order it is defective Very disappointed
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Response from Petit-Fernand
Hello Edith,
We understand your disappointment regarding this situation and we sincerely apologize for the inconveniences encountered with your order. We have contacted you to find a solution and make a gesture.
Best regards,
The C-Monetiquette team
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Karoline M.
Rating: 1 out of 5
following a purchase from 26/06/2026
The labels are way too big to stick on pens. Ordered for 13€ for nothing!
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Response from Petit-Fernand
Hello Karoline,
we are sorry to hear that the labels do not meet your expectations. As we could see from your order, you chose labels for items "1 line", which are indeed not specifically designed for the size of pens. Our mini labels, on the other hand, are appropriately sized for pens.
Best regards,
Your team at Es-Ist-Meins
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