Customer reviews of Petit-Fernand

The labels for the clothes come off as you wash them. Too bad

Not received!!!

Ordered these stickers last year and had no problems with them at all, stuck to shoes, jumpers, t-shirts. Ordered more for this year and they are not sticking to shoes or jumpers. So far staying on the t-shirts. Same type of shoes and jumpers as last year, quite disappointment and am back to using a pen

My order was paid for but never arrived. I contacted support and they never responded. Not recommended.

Thermoadhesive labels peeling off at first wash. Totally disappointed, never again

Unusually slow service The labels are always beautiful, but on my previous orders, delivery was always very fast. This time, with no news after a week, I had to phone and wait another week for delivery.

Very nice items but very slow and untraceable shipping

Very bad experience. I placed two orders for the same labels and neither was delivered. Highly not recommended!

I have still not received my order - only problem is I made this order from instagram and therefore do not have contact to trace back

The labels are nice and the shipment was fast. However, half of the glued labels came off in the first wash.

My first order was exchanged for another, I had to pay extra to receive the package after 10 days (having paid for a delivery enters 4gg) and the contents were not even mine. I was assured of re-sending my order but after another 15 days the package had not even left. I cancelled everything and asked for a refund.

Very good quality as usual. However, this time the shipping took far too long. That was never the case with previous orders. Too bad, the labels arrived too late for the start of school Edit: I don't mean the shipping route but the time between ordering and it being sent out

I ordered on September 12, the package never arrived. Meanwhile, I paid--what more can I say????

New customer (following a friend's recommendation): 1st order: well received and compliant, but payment by credit card debited twice, and customer service wants nothing to do with it, despite the supporting documents provided!

My first order was a success with labels that you put on with the iron. The second order, on the other hand, I received labels to stick on the clothes, and I'm disappointed because my daughter is in a specialized institution and the clothes are washed, so I need labels that stick.

Disaster!!!! I have not received an order yet!!! Unbelievable !!! I am very dissatisfied!!!

The labels are wonderful except for the thermoadhesive ones that peel off even if you follow the instructions for use, sometimes if you iron them again they last until the next wash. I always get the same thing and it's been a few years since the quality is not the same but it's worth it for the rest of the labels.

I never received my order, I contacted them and they sent it again but I haven't received it either and after 15 days I am now waiting for a refund. The strange thing is that there has been no way to track the order.

The delivery was never there

Order never received. I was disgusted. I did get my money back and customer service was very responsive.

Order issued on August 15, September 15 I had still received nothing and on the site no information on this order, no tracking. On September 17 I requested a refund for this order. I was reimbursed without explanation. I'm disappointed, it's the first time cmonetiquette has done this. Too bad!

All very good except the shipping service. It took me a month to arrive! The customer service girl was very professional, friendly and responsive.

I have already contacted customer service by e-mail. Unfortunately no help. I'm not at all happy with the labels this time!

They confirmed me that there was no product that I had bought a few weeks later, three weeks later I modified the option and they sent it to me wrong, the solution was that they sent me some stickers to replace the ones that came with the tupper bought and my surprise was that they did not send them to my home but to the collection point, now they have returned it to the post office and I am waiting for them to have the decency to send them to my home.

Good, fast

Very disappointed with the water bottle, after a month of use at the kindergarten, the bottle is already all dented, the unicorn design is half gone as well as my daughter's first name. For the price, I thought I'd get better quality.

I don't have my order. Since there were failures in the delivery issue and I am still waiting for my money back.

Labels never received

They lost my order, reshipped it to me and a month later it still hasn't arrived.

I never received my order even though it shows as delivered

it does not hook well at all. very dissatisfied. i have had to iron it many times and still.... bad!

Unfortunately, the product did not help us

The labels to stick on clothes are of the same quality as those I ordered previously. However, the labels for shoes are of lesser quality and I'm disappointed. I don't think they'll stick to the soles as well as the previous ones.

At the first wash of the pants, in cold water, the sticker peeled off. I don't buy any more. On top of that, you sent them to me super late.

I made a purchase on September 4 or 5 and to this day I have not received my order !!!!!!. I will never come back. To buy lousy service !!!!!

It never happened but for the first time the labels came late and wrong too, there was just another name.

Delivery time far too long for labels with just a first name

Unfortunately, I received 2 envelopes of labels from 2 different children, neither of which matched the name I ordered. At least the refund was prompt

I placed my order on August 17 and it is just today October 7 when I receive it by post. Other years they sent to the Canary Islands without problem and it was a normal shipment without problems. This year they only allowed point of collection. The surprise is that after a while I find out that it has been returned due to delivery problems at the pick up point without giving me notice. I live right next to that store. I complained and they sent it to my home but it took a long time. Unfortunately you do not offer a good shipping service at this time and I will not repeat my experience with you. My labels arrived a month after the start of school and there is much more choice on the market.

Hello, I have not yet received my order. It is supposed to be shipped on 19/09/2024.