Customer reviews of Petit-Fernand

I like the non-iron clothing labels but the new ones are too small (they used to be bigger).

My parcel never arrived. I contacted the customer service, no reply. No money back, no new stickers. Awful experience & waste of money. My order number is 4002212495.

I am very disappointed. I never received my order.

a little disappointed that the size of the label (chosen to stick on pens) does not allow you to see the drawings printed around the first name (the drawings are intended for larger labels). the quality of the label looks great, to be seen with use over the months.

I did not receive my order. I called customer service but they couldn't do anything. I bought another product. Really disappointed for the price there is no quality of service.

I placed an order which unfortunately never arrived and had to complain about it twice. Very sad, there were no errors in the address details and according to Deutsche Post (letter carrier personally known) there was nothing for me.

I never received the mail with the labels.

The labels for the markers come off. I had to reinforce with tape .

You call customer service and it is not available. Order requested on August 13 to a delivery point ... has not arrived ..I send it back and we are 17 September and still nothing and do not answer in customer service ..Very bad the child started school and delivered books and can not label anything with the order and I had to comorar again.

Long waiting time for the product.

I can't say anything because I never received my order.

Never received my order!

I have no complaints about the way my request was handled by the c mon étiquette site, as everything was sent on time. Unfortunately, having chosen chronopost delivery, I still haven't received my order and chronopost doesn't know where it is... c mon étiquette has already reimbursed me the shipping costs for the 24-hour delivery that was not respected. Unfortunately I still don't have my labels today....

Ordered for school, order arrived with wrong name. After report was sent the right Product too bad it arrived after school started.

I ordered labels with a delivery charge of 9.50 for delivery in 24 hours. My label sent the labels very quickly, but the delivery man took more than 24 hours to deliver. Fortunately, my label was willing to reimburse me.

I have been buying self-adhesive stickers for school clothes on this website for several years because the experience so far has been very positive. However, this last time it has been a disaster. It is noticeable from the first moment that the quality and sealing of the stickers has changed and they no longer last even one wash. Unfortunately, I will change brands.

Delivery time not respected (1 week wait instead of 24-48h announced on the site). Call to after-sales service was unsuccessful, as there was no answer as to how my order was progressing. Collection made even though no delivery.

My order was supposedly shipped on September 2 and I still haven't received anything. I contacted customer service on Thursday September 12 and I still have no returns and still haven't received the labels. I'm outraged!

Order forgotten, written to send (obviously 2 times) and not received. I had to place an express order with a competitor and I didn't get what I wanted for back-to-school despite my being booked 1 month in advance.

After a first wash the labels come off disappointed

Ordered on August 30th with a promise of delivery by September with Chronopost, received on September 11th even orders shipped from China arrive faster.

I never received my order

To this day I am still waiting for the order, no way to contact customer service.

Still haven't received the labels

Your labels are great Only I feel a bit cheated by your way of doing things. Thanks to a purchase at La Redoute, I received an e-mail saying that I was entitled to 20 labels for free, paying only 6 for postage. Yesterday I go on your site and I see that 10 labels cost 3 and free shipping. So that's not very honest.

Very good delivery time.

In this case, no opinion because I simply never received the labels I ordered?

Order received quite late. Embroidered bag for the start of the new school year for my daughter. The bag lasted 2 days and then the strap broke. Really poor quality. I'm still waiting for the site to get back to me for a refund.

Not received!!!

The labels don't stand up to washing, and after the first machine (at 30 degrees), they ended up in the drum. Very disappointed with this purchase

Order No. 3001355242. They took a good 12 days to arrive (unacceptable time), a full 2 days after school started, and since they were labels for school supplies, they were totally useless. I was forced to turn to another site, fortunately much faster in delivery. I absolutely do not recommend the purchase

I received the labels. When I received them, I thought they were of good quality and well presented. Since then, they've been falling off my son's clothes one by one. They don't hold and I'm disappointed.

Hello, I find them a little less sticky than the previous ones (from two years ago). This concerns the labels for objects, not having recommended those for clothes I don't know if they are concerned.

Order never arrived for 2 times

Order placed on 30/08 and still nothing. Two shipments and two reshipments. Customer service not very responsive. Do not recommend at all.

The colors do not show all the information of the name of the label well.

The thermo-adhesive labels peel off after the 1st wash, I find that very limited, the ones I took last year still stick to the clothes I find that a bit limited...

I have glued with an iron and all the labels have come off without washing them.

They came off in wash and became very sticky but the picture is good washed in cold too

The work and the workplace itself are very pleasant. The only downside is one of the managers. I don't know if the supervisors have any management training, but as an employee you get the feeling that they don't. You can feel it in the way they talk and manage the team. You can feel it in the way they talk and manage the team. Phrases like "I'm disappointed in you", "If your knee really hurt, you wouldn't be able to walk, so that's no reason not to come", "Since you're only pretending to work" can't come from the mouth of a superior. A manager is supposed to give feedback by showing the right way of doing things and explaining why other ways of doing things are not the right ones. All this without letting emotions speak for themselves, because the human element should be at the center, not the emotional. These behaviors have driven people away, and I've thought about it myself. I understand that a company that operates on a seasonal basis, and therefore with a fast-moving team, prefers to keep supervisors who know the work and are involved, but that can't excuse these behaviors, and in any case it can only harm the company in the long term (in my humble opinion).