English 
C
Rating: 1 out of 5
Don't stop on find them stuck to my clothes instead of sons school clothes ! Waste of money ?
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 688 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1 and 3 stars
Reset filtersA
Rating: 1 out of 5
I never received the labels.
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F
Rating: 1 out of 5
I would love to be able to review the labels I ordered on August 27, unfortunately as of today (September 24) I have not received them.
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V
Rating: 1 out of 5
I never received my order
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A
Rating: 1 out of 5
I am really disappointed by this site. I have placed several orders and after a few months, all the products have defects - 4 water bottles: the caps are coming off. 2 were birth gifts and therefore only used for a few months. - snack box: the label comes off When I call customer service, they tell me that my order is too long ago... I've tried to explain that the material has only been used a few times, knowing that they were birth gifts. In short, I wouldn't recommend these products and wouldn't order them again!
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. Unfortunately, as my colleague has informed you, the time limit for making a claim on an order is three months from the date of purchase, whether for a return or a refund. Your orders are over three months old. We're sorry we can't help you further. Good day to you, Elise, C-MonEtiquette
C
Rating: 3 out of 5
Order arrived very late.Taken unnecessarily because I had to make do with other labels. Disappointed
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S
Rating: 1 out of 5
long delivery and nothing fits first wash everything is gone yet well respected the instructions ... disappointed
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Response from Petit-Fernand
Hello, we're sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
A
Rating: 1 out of 5
I ordered it the third week of August and still no order. I put a delivery point that they report and it turns out that it does not exist and the order is returned. They sent it again and it still hasn't arrived. A disaster, I will not order again. When it arrives I don't need it anymore.
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F
Rating: 1 out of 5
I still haven't received my stickers. It's been over 2 weeks.
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Response from Petit-Fernand
Hello, we are sorry that you have not yet received your order. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
L
Rating: 1 out of 5
I haven't received my labels
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Response from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
F
Rating: 1 out of 5
Package still awaiting receipt after placing order 20 days ago
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Response from Petit-Fernand
Hello, thank you for your feedback. Your order was resent at our expense on September 19. You will receive it within 8 days. Have a nice day, ? Elise, C-MonEtiquette
P
Rating: 1 out of 5
I received the shipment after a week,I paid the surcharge for expedited shipping, you forced me to enter the pickup point, the courier instead of leaving it at the pickup point was looking for my residence
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C
Rating: 1 out of 5
Package delivered late. You've just told me that you have no influence over the postal service. Except that I ordered from your site and not from the post office. I've had enough of this "someone is always to blame" attitude. It seems to me that it's up to you to honor your missions: send me a package in a timely manner. Both, not just one. It's up to you to choose how you work and who you work with. For me, it doesn't matter.
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Response from Petit-Fernand
Hello, We're sorry to hear that your order was delivered late. Unfortunately, we have no influence on the postal service. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
F
Rating: 3 out of 5
Processing time not particularly fast and especially not clear when ordering
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D
Rating: 3 out of 5
I followed the instructions to the letter, after the first wash some labels still started to peel off.
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P
Rating: 1 out of 5
A disappointment I am still waiting for the second shipment of nametags!
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Z
Rating: 1 out of 5
I never received my order
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Response from Petit-Fernand
Hello, Thank you for your feedback. We're sorry to see that your order has still not arrived. We have already contacted you to suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
S
Rating: 1 out of 5
My order never arrived
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S
Rating: 1 out of 5
I received the order from a private individual in the province of Tarragona, and I had to go there to get it. And I put a reference point of yours. Very bad experience
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E
Rating: 1 out of 5
Unfortunately the labels fell off and didn't stick, so we had to go out and get a different type
P
Rating: 3 out of 5
Gave 3/5 stars because I never received my labels...I got sent someone else's (and mine went to another customer!). Got my refund quickly at least.
F
Rating: 1 out of 5
I never got the order
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F
Rating: 3 out of 5
Unfortunately, it is very slow for the product to arrive home especially since it is shipped almost immediately. The first time was faster than the second time. But for the quality of the products I would reorder more times!
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P
Rating: 1 out of 5
No me llega el pedido
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E
Rating: 3 out of 5
I purchased kindergarten backpack, pencil cases,name stickers, and water bottle. All very cute but not justified related to the prices! The name sticker in the backpack,after not even 2 weeks of kindergarten is coming off...I thought better!
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A
Rating: 1 out of 5
I have not received my order !!
V
Rating: 3 out of 5
Love the product but delivery takes too long
G
Rating: 1 out of 5
I bought a water bottle for my daughter but most of the time the tube that fishes into the water comes off Beautiful but useless
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M
Rating: 1 out of 5
It's been nine days still not received. Won't be ordering again
I
Rating: 1 out of 5
Did not receive order! Very disappointed! Didn't receive refund either.
R
Rating: 1 out of 5
I placed another order on September 2 I still haven't received anything! And I have no news about my order
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S
Rating: 1 out of 5
Order placed on 04/09/2024 and still nothing received today 22/09/24. Order refunded but disappointing to have waited so long for nothing.
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Response from Petit-Fernand
Hello, We are sorry to hear that you have not received your order. Unfortunately, we have no control over the postal service. We hope, however, that you have received your refund. Have a nice day, Elise, C-MonEtiquette
A
Rating: 3 out of 5
Classic labels are fine, but it's impossible to apply iron-on labels following the instructions.
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F
Rating: 1 out of 5
Order made September 3, 2024 label shipped September 4 but never received my labels to date! The only thing + the customer service is excellent and fast!
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Response from Petit-Fernand
Hello, We're very sorry that you've experienced delivery problems. Unfortunately, we have no influence on the postal service. We resent your order at our expense on 19/09/2024. You will receive it within 8 days. We hope it meets your expectations. Have a nice day, Elise, C-MonEtiquette
M
Rating: 1 out of 5
I had more than half of the hot melt stickers come off. And I followed the instructions
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A
Rating: 3 out of 5
the gourd is great, although a bit heavy for our daughter's schoolbag. we were very disappointed with the snack box, which was just a sticker. For the price, I didn't think that would be the case.
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R
Rating: 1 out of 5
Two orders placed and neither arrived unfortunately
B
Rating: 1 out of 5
Stickers keep coming off after wash. Disappointing.
T
Rating: 1 out of 5
Nothing worked. The labels never arrived, and I'm still waiting for a refund that, I'm afraid, won't arrive anyway. Really pathetic. They deserve 0 stars, even one is too many.
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L
Rating: 1 out of 5
All stickers came of in the washer after first time washing