Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Thank you for taking the time to share your opinion. We are delighted to hear that you received your order well. We would like to understand your dissatisfaction in order to improve and provide you with the satisfaction you deserve. Please feel free to contact us privately to discuss this.
Best regards,
The C-Monetiquette team
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Cyrielle H.
Rating: 1 out of 5
following a purchase from 05/07/2026
Terrible after-sales service, the order never arrived and despite my follow-ups no news... This is really not serious. This is the second time in a row that I have encountered problems with this site, it will be the last!
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Response from Petit-Fernand
Hello Cyrielle,
We are sincerely sorry to hear that you have encountered difficulties with your order and our after-sales service. Your experience is important to us and we would like to understand what happened in order to remedy it. We have just contacted you to find a solution.
Best regards,
The C-Monetiquette team
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Mathilde G.
Rating: 1 out of 5
following a purchase from 05/07/2026
The first time I am not satisfied with your labels, it peels off on the entire purchased series
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Response from Petit-Fernand
Hello Mathilde,
We are sincerely sorry to hear that you have encountered problems with our labels. Your satisfaction is very important to us, and we would like to understand your situation better in order to find a solution. We have just contacted you to find a solution.
Please feel free to contact us directly in private so that we can assist you better.
Best regards,
The C-Monetiquette team
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Veronika G.
Rating: 1 out of 5
following a purchase from 14/06/2026
Order not received
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Response from Petit-Fernand
Hello Veronika,
we are sorry to hear that you have not received your order. We have contacted you by email so that we can clarify this together.
Best regards,
The team at Es-Ist-Meins
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Séverine M.
Rating: 3 out of 5
following a purchase from 04/07/2026
Hello, The labels are of good quality. However, I regret that the staples of the small notebook fall on the leftmost labels (which are unusable as a result). They are also very difficult to peel off. Fast shipping.
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Response from Petit-Fernand
Hello Séverine,
Thank you for your feedback and we are delighted to hear that you appreciate the quality of our labels. We take note of your comments regarding the staples and the difficulty of peeling off in order to improve our service. We have just contacted you to find a solution.
Best regards,
The C-Monetiquette team
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Alexandrine C.
Rating: 3 out of 5
following a purchase from 04/07/2026
Too hard to peel off Not practical
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Response from Petit-Fernand
Hello Alexandrine,
Thank you for taking the time to share your opinion. We are pleased to know that you are generally satisfied, but we take note of your comments regarding the ease of peeling off and practicality. Your feedback is valuable to us and will help us improve our products. We have just contacted you to find a solution.
Best regards,
The C-Monetiquette team
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Alexandra D.
Rating: 3 out of 5
following a purchase from 04/07/2026
Stain pad on clothing
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Response from Petit-Fernand
Hello Alexandra,
Thank you for taking the time to share your feedback. We are pleased to know that you are generally satisfied, but we also take your feedback regarding the pad into account. Your experience is important to us, and we strive to improve our products. We have just contacted you to find a solution.
Best regards,
The C-Monetiquette team.
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Souba K.
Rating: 3 out of 5
following a purchase from 29/06/2026
The labels are pretty even if there is a bit of ink missing at the end of the label I remain satisfied
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Vilma J.
Rating: 1 out of 5
following a purchase from 23/06/2026
Kam very shriveled and delayed. Delivery date was not met.
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Response from Petit-Fernand
Hello Vilma,
thank you for your feedback. We are sorry to hear that you are dissatisfied with your purchase and that the delivery did not arrive as expected. We have contacted you by email so that we can find a solution together.
Best regards,
the team at Es-Ist-Meins
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Corina P.
Rating: 1 out of 5
following a purchase from 22/06/2026
I bought the personalized water bottle. The personalization is a label that will probably come off after a couple of washes, and the cap of the bottle is convenient to stay attached but is super annoying for the child when drinking. Not satisfied!!
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Response from Petit-Fernand
Good morning,
I confirm that the illustrations are NOT stickers, but prints made directly on the bottle, the glossy transparent finish is applied to seal the print and prevent it from getting damaged. As for washing, as indicated on the website, the bottles should be washed by hand and not in the dishwasher!
If you need further information, do not hesitate to contact us at customer service.
Have a good day,
Giulia Petit-Fernand
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Fatima I.
Rating: 3 out of 5
following a purchase from 01/07/2026
Satisfied
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Response from Petit-Fernand
Hello Fatima,
Thank you for your feedback and we are delighted to hear that you are satisfied with your experience. Your opinion is valuable to us and we hope to see you soon in our online store.
Best regards,
The C-Monetiquette team
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Stephanie G.
Rating: 1 out of 5
following a purchase from 30/06/2026
The labels are of very good quality, however, peeling them off their backing to stick them on the material is hell. I spent a crazy amount of time peeling the labels, quite disappointed. I would not recommend labels from this site.
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Response from Petit-Fernand
Hello Stéphanie,
Thank you for your feedback and we are pleased to hear that you appreciate the quality of our labels. We are sorry to learn that you encountered difficulties peeling them off. Please do not hesitate to contact us directly so we can help you resolve this issue.
Best regards,
The C-Monetiquette team.
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Johanna C.
Rating: 1 out of 5
following a purchase from 01/07/2026
I cannot respond I have not received my first order and I am waiting for the other ...
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Laetitia H.
Rating: 1 out of 5
following a purchase from 01/07/2026
I have not received my order
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Response from Petit-Fernand
Hello Laetitia,
We are sincerely sorry to hear that you have not received your order. We invite you to contact us directly so that we can examine the situation and find a solution together.
Thank you for your understanding and we remain at your disposal.
Best regards,
The C-Monetiquette team
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Marie S.
Rating: 1 out of 5
following a purchase from 29/06/2026
I ordered an insulated water bottle and it leaks even when closed properly, incomprehensible but very disappointed given the price
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Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your insulated water bottle is not satisfactory. We would like to understand your situation better and help you as best as we can, please feel free to contact us privately so we can discuss this matter.
Best regards,
The C-Monetiquette team
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Marion L.
Rating: 3 out of 5
following a purchase from 26/06/2026
The product arrived on time. However, the stamp also prints its outline (its sides).
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Response from Petit-Fernand
Hello Marion,
We sincerely thank you for your feedback and are delighted to learn that your product arrived on time. We take your comments regarding the stamp into account and hope to see you soon in our store for new discoveries.
Best regards,
The C-Monetiquette team
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Svetlana C.
Rating: 3 out of 5
following a purchase from 11/06/2026
Sadly the quality went down with my latest order... I've been using them for years now... Was always happy with it and continued ordering as I've got three kids and these stickers are super helpful to keep up with everything. Although my last order came in and the glue made all the pages stick together and practically unable to use it well. In addition the actual sticker doesn't hold as good as before. Something must have changed and not for better. I genuinely hope things can be brought back to how they used to with a higher quality as price tag is serious too. Thanks though
Response from Petit-Fernand
Dear Svetlana,
Thank you for taking the time to share your feedback with us. We truly appreciate your loyalty over the years and are sorry to hear about your recent experience. We are committed to maintaining high-quality standards, and your comments will help us address these issues. Please feel free to contact our customer service team, we will be happy to find a solution for you!
Warm regards,
The Petit-Fernand Team
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Stéphanie V.
Rating: 3 out of 5
following a purchase from 18/06/2026
Satisfied with the content The shipping was deplorable everything was put in the same envelope that didn't even close Given the price the size of the envelope could be adapted I think Upon receipt, the impression that the envelope had been opened somehow
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Response from Petit-Fernand
Hello Stéphanie,
We sincerely thank you for your feedback. We are glad that you were satisfied with the content, and we take note of your comments regarding the shipping. Your opinion is valuable to help us improve our services.
Have a nice day,
Camille C-MonEtiquette
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Claudia O.
Rating: 3 out of 5
following a purchase from 13/06/2026
The desert may be good, but the fact that when you order two names they are delivered in one booklet is a no-go. This way, you can't give the stickers as gifts. I wanted to make each grandchild happy and pack them in their school cones. Now I have to take the sheets apart and staple them again. This was not described in the ordering process.
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Céline G.
Rating: 1 out of 5
following a purchase from 23/06/2026
I am missing a part of the order
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Response from Petit-Fernand
Hello Céline,
We are sincerely sorry to learn that you are missing a part of your order. Your satisfaction is important to us. To assist you better, we have just contacted you directly by email. :)
Have a nice day,
Camille C-MonEtiquette
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Jennifer L.
Rating: 3 out of 5
following a purchase from 21/06/2026
Hello I am a bit disappointed because I feel that these stickers are on the bottle and not graduated so that I wash them all and part otherwise the colors of the bottles are very pretty
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Response from Petit-Fernand
Hello Jennifer,
We thank you for your feedback and are happy that you find the colors of our bottles pleasant. Our bottles are indeed printed in several layers. A final transparent layer is applied to set the design.
Best regards,
The C-Monetiquette team
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Florence B.
Rating: 1 out of 5
following a purchase from 18/06/2026
site not clear. homepage to improve. labels stick poorly
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Response from Petit-Fernand
Hello Florence,
We are sincerely sorry that your experience on our site did not meet your expectations. Your feedback is valuable and we would like to discuss it further with you in order to find a solution. Please feel free to contact us privately.
Best regards,
The C-Monetiquette team
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Catherine H.
Rating: 3 out of 5
following a purchase from 17/06/2026
Received on time and in good condition. Don't hold too much to the washing otherwise Practical
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Response from Petit-Fernand
Hello Catherine,
Thank you very much for your feedback. We are delighted to hear that your order arrived on time and that you find our product practical. We have contacted her to find a solution
Best regards,
The C-Monetiquette team.
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Delphine B.
Rating: 3 out of 5
following a purchase from 10/06/2026
Dark enough colors and slightly blurry designs
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Response from Petit-Fernand
Hello Delphine,
Thank you for taking the time to share your feedback. We are happy that you are satisfied, while noting your comments regarding the colors and designs. We invite you to send us a photo of the received labels via our contact form :)
Have a nice day,
Camille C-MonEtiquette
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Corinne A.
Rating: 3 out of 5
following a purchase from 15/06/2026
A letter is missing on the stamp for the last name...
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Response from Petit-Fernand
Hello Corinne,
Thank you very much for your feedback. We are delighted that you liked your order.
We recommend our customers to carefully check the personalization indicated in their order confirmation to ensure that no typing errors have slipped in. Indeed, once the products are personalized, it is unfortunately no longer possible for us to modify them.
Have a nice day,
Camille C-MonEtiquette
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Evelyne S.
Rating: 1 out of 5
following a purchase from 10/06/2026
Hello, not satisfied because I thought it was on fabric, on paper not great
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Response from Petit-Fernand
Hello Evelyne,
We are sorry to hear that you are not satisfied with your order. We try to describe our products as accurately as possible on our website and will forward your comment to the relevant department.
Have a nice day,
Camille C-MonEtiquette
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Rahma A.
Rating: 1 out of 5
following a purchase from 10/06/2026
The cap of the water bottle is damaged
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Response from Petit-Fernand
Hello Rahma,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the cap of your water bottle is damaged. To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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Mel C.
Rating: 1 out of 5
following a purchase from 09/06/2026
Since my purchase on the site C Monetiquette, my payment details have been stolen and I have been a victim of fraudulent remote payment. You need to comply with the DSP2 and invest in cybersecurity.
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Response from Petit-Fernand
Hello,
We are sincerely sorry to hear about the situation you describe and fully understand your concern.
However, we want to reassure you on one point: the bank details entered during an order on our site never pass through our systems and are not stored by us. They are processed exclusively by our secure payment provider Adyen, which meets the most stringent security standards in the industry (PCI DSS certification).
To date, we have not identified any security incidents concerning our site or our payment system.
Unfortunately, it is very difficult to determine the origin of a banking fraud, as card details can be compromised in various ways and sometimes several weeks or months before their fraudulent use.
If you believe you have been a victim of fraud, we invite you to contact your bank, which can take the appropriate steps.
We remain at your disposal if you have any questions.
Best regards,
Camille C-MonEtiquette
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Hannah G.
Rating: 3 out of 5
following a purchase from 29/05/2026
Unfortunately, the name was not fully written out and not printed correctly on the label.
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Morgane R.
Rating: 3 out of 5
following a purchase from 07/06/2026
Long send but the labels are beautiful
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Response from Petit-Fernand
Hello Morgane,
We sincerely thank you for your feedback and are delighted that you like our labels. We are doing everything we can to improve our delivery times and hope to see you again soon in our store.
Best regards,
Camille C-MonEtiquette
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Sandrine R.
Rating: 1 out of 5
following a purchase from 03/06/2026
I did not receive my order completely Out of 3 items received only one
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Response from Petit-Fernand
Hello Sandrine,
Thank you for your feedback and we are sorry to hear that your order did not arrive in its entirety. I see that our customer service is currently in contact with you regarding this to offer you a solution.
Have a nice day,
Camille C-MonEtiquette
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Vanessa V.
Rating: 1 out of 5
following a purchase from 03/06/2026
This is a real disaster. We placed an order for two friends, intended for three children. Unfortunately, all the stickers were mixed up during packaging. We had to cut and sort everything ourselves to try to put them back in the right order. This situation made us lose a lot of time and caused great disappointment, especially for the children who were eagerly waiting for their items. We are very disappointed by this experience and hope for a solution or a commercial gesture from you.
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Response from Petit-Fernand
Hello Vanessa,
Thank you for taking the time to share your experience.
We are sincerely sorry to learn that your order did not bring you complete satisfaction and understand how disappointing this must have been for you and the children.
The labels of the same order are indeed manufactured and shipped in a single booklet. To obtain separate booklets by first name, we recommend our customers to place distinct orders. Thus, each booklet will contain only one first name.
Moreover, the shipping of our labels is completely free to your home.
We remain at your disposal for any further questions.
Have a nice day,
Camille C-MonEtiquette
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Chloé D.
Rating: 3 out of 5
following a purchase from 03/06/2026
Disappointed upon receiving the booklet because a large part of the labels were displayed in 'one line' rather than two as chosen and therefore only contained my son's first name..
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Response from Petit-Fernand
Hello Chloé,
Thank you for your feedback.
We understand your disappointment regarding the format of the labels and take note of your comment to improve our services.
However, I note that half of your order contains types of labels in the 2-line format. Our service remains at your disposal if needed.
Have a nice day,
Camille C-MonEtiquette
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Sandrine B.
Rating: 3 out of 5
following a purchase from 02/06/2026
Baby cutlery: we couldn't see the inscription of the name and the fork had a too rounded tip but the little girl can't poke the food
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Response from Petit-Fernand
Hello Sandrine,
We sincerely thank you for your feedback on our baby cutlery. Your comments are extremely important to us as they allow us to constantly improve our products.
Have a nice day,
Camille C-MonEtiquette
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Maeva C.
Rating: 3 out of 5
following a purchase from 01/06/2026
Disappointed... the logo and the writing are beautiful, but after the first wash there's nothing left, I find that disappointing given the price of the stamp!
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Response from Petit-Fernand
Hello Maeva,
Thank you for your feedback and we are glad that you appreciated the design of our product. We are sorry to hear that you encountered an issue after washing and we take your comments into consideration. To assist you, we have just contacted you directly by email.
Have a nice day,
Camille C-MonEtiquette
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Mélissa L.
Rating: 3 out of 5
following a purchase from 29/05/2026
Very satisfied with the labels. However, the personalized lunch box is covered with a transparent film (?) With several bubbles that I tried to chase away with a credit card.
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Response from Petit-Fernand
Hello Mélissa,
Thank you for your feedback and we are delighted that you are satisfied with your labels. Regarding the lunch box, we understand your discomfort and appreciate your feedback which helps us improve our products.
Have a nice day,
Camille C-MonEtiquette
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Ingrid B.
Rating: 3 out of 5
following a purchase from 29/05/2026
Rather happy, too bad it is not possible to order just the straws as spare parts and that you have to buy the whole cap..
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Response from Petit-Fernand
Hello Ingrid,
We sincerely thank you for your feedback and are glad that you are rather happy with your experience. We take your suggestion regarding spare parts into account and hope to see you again soon in our store.
Have a nice day,
Camille C-MonEtiquette
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Fabienne D.
Rating: 3 out of 5
following a purchase from 26/05/2026
I like the can drink product but, too bad the metal lid comes off
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Response from Petit-Fernand
Hello Fabienne,
Thank you for your feedback and we are pleased that you like the can drink product. We take note of your comment regarding the metal lid and will examine it closely. For this, we have just contacted you by email to assist you.
Have a nice day,
Camille C-MonEtiquette
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Elsa M.
Rating: 3 out of 5
following a purchase from 19/05/2026
I do not like the fact that previous orders are not recorded in detail so that they can be used for quick ordering. I also find that on the square clothing labels, the drawing and the name could be a bit larger.
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Response from Petit-Fernand
Hello Elsa,
Thank you for taking the time to share your feedback on our site. We understand the importance of having a detailed history of your orders to facilitate your future purchases, and we take note of your suggestion to improve this feature.
Additionally, we will pass on your feedback regarding the size of the drawings and names on the clothing labels to our design team. Your comments are valuable in helping us improve.
We hope to see you again soon on our site.
Have a nice day,
Camille C-MonEtiquette
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Imène H.
Rating: 3 out of 5
following a purchase from 18/05/2026
I find that the water bottle with straw is not suitable from 18 months as indicated on the site
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Response from Petit-Fernand
Hello Imène,
Thank you for your feedback regarding the water bottle with straw. We take note of your comment regarding the age indications on our site to ensure they meet the expectations and needs of our customers. Your opinion is valuable for improving our service.
Have a nice day,
Camille C-MonEtiquette
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