Customer reviews of Petit-Fernand

I have ordered the stick on labels for the past 4/5 years and been happy, however this year the quality isn't as good with the labels harder to peel and ripping a bit.

Pencil label a little too large for my taste

The stickers did take a while to arrive and was worried they might not arrive before my little one started nursery.

A delivery point of those offered on the web was scheduled, however it never arrived and I realized that this delivery point was already closed for good points I contacted you and you offered me children after delivery options but the order was not sent where I asked but to another delivery point totally different and without notifying me. As I did not go to pick it up because I was not notified of the delivery it was returned and again sent back to another random delivery point. I have not been able to pick it up because I am on vacation and it has been a long time since the order was placed. The result is that I placed the order in the middle of July and a month later I still do not have it.

The labels are fine but I placed 2 orders and the 2 packages arrived completely mixed up! Otherwise good quality.

Order not delivered. I still haven't received anything, my order having left on July 25.

The labels are just perfect! Nothing to complain about. However, the bottles peel despite the care taken, so it's a shame.

The labels are very nice. However, I bought a gourd and the patterns are already faded. I tried to contact customer service via the website and always got an error code.

Order never received. Very disappointed

I placed my order on August 2nd, they sent me an email that the order would be delivered in 24 hours, until the 6th they did not send it, the transport agency sent me an email to say that it will be delivered on the 12th and today the 9th and the transport agency sent me an email to say that the delivery is delayed. When will it be delivered? I write an email to the store to see what solution they give me and they offer me a discount code for future purchases. The problem I have now is that a discount is worthless to me when I have already made my purchase. Obviously I will not buy or recommend again.

I find that the self-adhesive labels don't stick very well this time.

Parcel delivered yesterday 11 days ago.....

Hello, it's a shame to offer a discount code and not generate it automatically at the time of payment. As a result, I did not benefit from the 20% discount.

Item still undelivered 12 days after order.

I haven't received my order, it's been waiting at the sorting center since July 29th. I phoned and they didn't speak French. I wrote an e-mail, with only one reply in return, and since then nothing.

1st order placed and last! I chose express delivery at 9.50 the 1st parcel never arrived. They made a new shipment that I received. I used to order from the competitor a-qui-s, and well I will continue!!!!

I have ordered 3 times already because I like the design possibilities they offer as well as the quality, but they ALWAYS give a lot of problems with shipping. They should consider changing their shipping agency.

Do not recommend at all!!!? I paid extra because how fast is it possible to get my stuff. In the page it says 2-4 days but today 6 days got a shipment number that does not work at all and still not there?!??

I bought two water bottles and two snack boxes for children. Considering the price paid, I'm rather disappointed that the personalization is limited to stickers (rather poorly) glued and I expected the children's names to be engraved or heat sealed. But fast delivery, good communication with the seller.

I have not been delivered

I'm very disappointed because after the first wash at 30 the labels all came off.

Dear team, Unfortunately my order never arrived. Please forgive me, for personal reasons I have not yet been able to contact your customer service directly.

An error on the address of the parcel never received

I still haven't received my order in July, even though it has been shipped for over a week now!!!!

I never received my labels

Stickers are fine, but it took a month to deliver them.

Jen has been ordering for 3 years now! These labels are always so practical. On the other hand, the quality seems to be declining, and the labels I've received are very difficult to remove from the backing, which is a shame. Let's hope they last as long as the others.

I've been ordering every year for several years now, and I think it's a shame that loyalty isn't rewarded. I wanted to use a promo code received by email which was broken and a few days later I received another one even though my order had been placed. Apart from this, like every year, very fast delivery.

Even before the labels were printed, I asked for them to be cancelled. This was not done and I was offered a 20% refund. I was not at all satisfied, especially as I had warned them before production started. I wouldn't recommend them again, as they clearly don't take their customers into consideration. I respected their cancellation policy, not at all.

I've never received my order

Hello, the labels are beautiful and conform to my order. Except: I ordered labels for my 3 grandchildren born from my son and my daughter. I received a booklet for one of my son's children and a 2nd with the labels of one of my son's children and one of my daughter's children, attached together! How do you expect me to offer these labels torn from the booklet? Especially as one of the children won't be entitled to the stickers attached at the end of the booklet. So I'm disappointed with the presentation of my order.

My initial order didn't arrive, the replacement sent arrived but wasn't my order but finally a tracked replacement arrived and was correct.

When I received my order, the products were not the right ones (different surname). Following a message to customer service, I finally received the products I had ordered. The labels are not as nice as on the website. I'm very disappointed.

Disappointed by the quality: there are bubbles under the label on the snack box!

Easy to navigate the site and customize products. The label colors are nice. The object labels are great, but I'd strongly advise against ordering the iron-on clothing labels. Unlike the labels I'd bought in previous years from another supplier (which weren't as pretty), the c-monetiquette labels peel off, I had to reinstall them 3 times and lost a lot of them in the wash. I had followed the instructions on heat and application time. In short, I wasted a lot of time getting ready for camp.

Fast delivery.

I received my order twice, with double charging. Certainly an error on my part, but you could have checked before responding to two identical orders on two different shipments for the same person. I have not yet tested the stickers, but I hope they are of good quality.

Hello, I'm a little disappointed with the quality of the labels. They don't wash well.

I have not received or ordered

I paid 9.59 for quick shipping within 48 h but the package arrived late. I don't recommend it