Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The name and size of the label is misleading on the site and is smaller in reality
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Response from Petit-Fernand
Hello Fanny,
Thank you for taking the time to share your feedback on our site. We are sorry to hear that the size of the label did not meet your expectations.
We provide the dimensions of our labels on our site to give you a better idea of the product as close to reality as possible. We are sorry that this was not enough and are working to improve this.
Have a nice day,
Camille C-MonEtiquette
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Nancy A.
Rating: 3 out of 5
following a purchase from 16/05/2026
Some defects on the flocking (small bubbles).
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Response from Petit-Fernand
Hello Nancy,
Thank you for your feedback on our C-MonEtiquette site. We are sorry to hear that you encountered defects on the flocking of your order. Your satisfaction is essential to us, and we take your comments very seriously.
We invite you to contact our customer service with photos of the received item so we can assist you!
Have a nice day,
Camille C-MonEtiquette
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Monique D.
Rating: 3 out of 5
following a purchase from 16/05/2026
The parchment paper is missing to apply the labels.
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Response from Petit-Fernand
Hello Monique,
Thank you for your feedback and we take into account your comment regarding the absence of parchment paper for applying the labels. We are sorry that this hindered your experience.
Your feedback is valuable!
To apply your labels, you can use kitchen parchment paper to apply your labels. It is the same paper that we provide :)
Have a nice day,
Camille C-MonEtiquette
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Frédérique C.
Rating: 1 out of 5
following a purchase from 14/05/2026
Labels are way too small
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Response from Petit-Fernand
Hello Frédérique,
Thank you for taking the time to share your feedback. We are sorry to hear that the size of the labels did not meet your expectations. Your feedback is valuable and helps us continuously improve our offerings. Please feel free to check our range to explore options better suited to your needs. We remain at your disposal for any assistance.
Have a nice day,
Camille C-MonEtiquette
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Margaux M.
Rating: 3 out of 5
following a purchase from 22/04/2026
Overall good except for a notebook where my son's name is misspelled
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Response from Petit-Fernand
Hello Margaux,
Thank you for your feedback and your evaluation. We are delighted that our service has generally satisfied you, but we apologize for the error regarding your son's name. We will ensure to improve our verification process to avoid this type of inconvenience in the future.
Have a nice day,
Camille C-MonEtiquette
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Sophie M.
Rating: 1 out of 5
following a purchase from 08/05/2026
The labels peel off at the first machine even though I followed the terms of use. I do not recommend these products. Money poorly invested
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Response from Petit-Fernand
Hello Sophie,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that our labels did not meet your expectations. Your feedback is valuable and will help us improve our products. To assist you better, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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Manon B.
Rating: 1 out of 5
following a purchase from 06/05/2026
Avoid! I bought a water bottle for my daughter, and in less than 6 months of normal use, the straw broke from the inside. The customer service is shameful! I really do not recommend it at all.
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Response from Petit-Fernand
Hello Manon,
We are sincerely sorry to hear about your experience. At C-Monetiquette, the quality of our products and the satisfaction of our customers are paramount. Your feedback is valuable and allows us to continuously improve our offering.
Have a nice day,
Camille C-MonEtiquette
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Laurence R.
Rating: 1 out of 5
following a purchase from 03/05/2026
I am disappointed because the customization of the water bottle and the cup consists of sticking a label with the child's name!! It will quickly peel off over time... Only the cutlery is really engraved. It's a shame, I will not recommend your items.
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Response from Petit-Fernand
Hello Laurence,
Thank you for taking the time to share your feedback. We are sorry to hear that the customization did not meet your expectations. However, I can confirm that it is indeed a print directly on your water bottle and cup to ensure long-term quality :)
Have a nice day,
Camille C-MonEtiquette
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Kelly P.
Rating: 3 out of 5
following a purchase from 03/05/2026
Regarding the water bottle, I am disappointed by the sticker: I didn't think it would just be a sticker on the bottle. Moreover, it is poorly placed as there are bubbles. Another negative point: the bottle fell only once on a terrace, and the paint already has dents. At this price, I expected a higher quality. The bowl is nice, however, the design could have been a bit bigger. As for the labels, I can't say, I haven't tried them yet.
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Response from Petit-Fernand
Hello Kelly,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the water bottle did not meet your expectations. However, I can confirm that it is not a sticker but rather a print directly on your product. We understand your disappointment and take your comments very seriously to improve our products.
We are glad that you like the bowl, and we take note of your suggestion regarding the design. Please feel free to reach out to us if you have any questions or would like to discuss your experience.
Have a nice day,
Camille C-MonEtiquette
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Dominique D.
Rating: 3 out of 5
following a purchase from 03/05/2026
It's already peeling off on carbon arrows.
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Response from Petit-Fernand
Hello Dominique,
Thank you for your feedback on our site. We are sorry to hear that you have encountered issues with the peeling on the carbon arrows. Your opinion is valuable to us, and to assist you, we have just contacted you directly by email.
Have a nice day,
Camille C-MonEtiquette
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Claire D.
Rating: 3 out of 5
following a purchase from 01/05/2026
I received my order packaged in a postal envelope because the envelope containing my sticker notebooks was completely torn. Fortunately, nothing is missing but this is the first time this has happened.
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Response from Petit-Fernand
Dear Claire,
Thank you for taking the time to share your experience and we are sorry to learn that your order arrived in an unsatisfactory condition. Your feedback is valuable and we will ensure to strengthen our packaging methods to prevent this from happening in the future. Please do not hesitate to contact us for any other questions or concerns.
Have a nice day,
Camille C-MonEtiquette
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Marie L.
Rating: 1 out of 5
following a purchase from 01/05/2026
I ordered a customizable water bottle for children at €24, which already represents a certain budget for this type of product. Unfortunately, I am very disappointed with the quality of the finishes. The customization looks like it was done with simple stickers stuck on the bottle, which feels really low-end. At that price, I expected a much more qualitative and durable result. It's a shame because the concept is nice, but the quality/price ratio is clearly not there.
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Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your feedback regarding your order. We are sincerely sorry to hear that the quality of your personalized water bottle did not meet your expectations. I can confirm that it is indeed a direct print on your product and not a sticker. The relief effect is due to the different layers of varnish ensuring the quality of the customization. :)
Your feedback is valuable and will help us improve our products. We hope to have the opportunity to fully satisfy you with your next order.
Have a nice day,
Camille C-MonEtiquette
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Caroline B.
Rating: 1 out of 5
following a purchase from 01/05/2026
For the first time, during the 3rd order, very poorly packaged, simple envelope torn and repackaged by the post, soaked labels and one missing lot... It happens but ZERO response from customer service for almost 15 days despite several reminders... for an order over 70€ it is UNACCEPTABLE
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Response from Petit-Fernand
Hello Caroline,
I am sorry to read your message, it does not reflect the quality of our service.
I see that our customer service has arranged for the reshipment of your order following our exchanges. I hope everything will be to your liking!
Have a nice day,
Camille C-MonEtiquette
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Marie-Soleil M.
Rating: 1 out of 5
following a purchase from 01/05/2026
There is no parchment paper!
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Response from Petit-Fernand
Hello Marie-Soleil,
Thank you for taking the time to share your feedback. We are sorry to hear that you did not find the parchment paper in your order. Your feedback is valuable and helps us improve our services. You can use food parchment paper to stick your heat-adhesive labels, it is the same paper we provide :)
Have a nice day,
Camille C-MonEtiquette
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Michelle S.
Rating: 3 out of 5
following a purchase from 20/04/2026
The design and packaging of the labels is great. However a few of them have come off in the wash and they have all been applied according to the care instructions provided
Response from Petit-Fernand
Dear Michelle, thank you for your feedback regarding your experience with our labels. We're delighted to hear you appreciate the design and packaging; however, we sincerely apologize for the issues you've encountered with them coming off in the wash. Your comments are invaluable, and we will certainly investigate this matter to ensure better quality in the future. Please contact our customer service to resolve the issue.
Petit-Fernand
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Henry S.
Rating: 1 out of 5
following a purchase from 19/04/2026
Labels came off during the first wash.
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Response from Petit-Fernand
Good morning,
we are very sorry for the quality issue identified.
We have just contacted you to resolve the problem :)
Have a nice day,
Giulia It Is Mine
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Roxane P.
Rating: 1 out of 5
following a purchase from 22/04/2026
Fast shipping, beautiful labels, however it had been a little while since I ordered new labels and I am very disappointed with the quality regarding the adhesion of the labels which used to stick very well and had good durability in machine washes which is no longer the case.
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Response from Petit-Fernand
Hello Roxane,
Thank you for your feedback. We are delighted to hear that you appreciated the speed of the shipment and the aesthetics of our labels. We take your comments regarding adhesion and wash durability very seriously, and we will pass them on to our team. Your satisfaction is our priority and we hope to provide you with an improved experience during your next order.
We hope that the solution provided during our email exchanges will meet your expectations :)
Have a nice day,
Camille C-MonEtiquette
G
Geraldine J.
Rating: 3 out of 5
following a purchase from 25/04/2026
Mixed... The adhesive labels on supports are very good but the iron-on ones... a disaster. I am disappointed.
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Response from Petit-Fernand
Hello Géraldine,
Thank you for taking the time to share your opinion. We are glad that you are satisfied with our adhesive labels, but we are sorry to hear that the iron-on ones did not meet your satisfaction. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us directly so we can assist you.
Have a nice day,
C
Chantal D.
Rating: 3 out of 5
following a purchase from 22/04/2026
A little disappointed with the dark blue labels not being uniform. Order of 2 different names attached to the same notebook a bit difficult to give as a gift.
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Response from Petit-Fernand
Dear Chantal,
Thank you for taking the time to share your feedback on our site C-Monetiquette. We are sorry to hear that the background of the dark blue labels did not meet your expectations and that the presentation of the two names on the same notebook posed a problem. Your feedback is valuable and helps us improve our products.
Have a nice day,
Camille C-MonEtiquette
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Cathelijn K.
Rating: 1 out of 5
following a purchase from 08/04/2026
After just one wash, the labels have already come off. I followed all the instructions. I do not recommend it.
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Response from Petit-Fernand
Hello,
We are sorry that you had this experience with our labels. Your satisfaction is very important to us. To help you, we just sent you an email. :)
Good day,
Camille Petit-Fernand
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Berenice D.
Rating: 1 out of 5
following a purchase from 15/04/2026
The label that should stick automatically does not stick very well on the garment, thank you
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Response from Petit-Fernand
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that the label did not meet your expectations. Our self-adhesive labels are applied to the labels already present on your garments. However, they cannot stick directly to the fabric.
To assist you, we have just contacted you directly by email :)
Have a nice day,
Camille C-MonEtiquette
B
Bernadette B.
Rating: 3 out of 5
following a purchase from 11/04/2026
Writing format too large I am disappointed
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Response from Petit-Fernand
Dear Bernadette,
Thank you for taking the time to share your feedback on our site. We are sorry to learn that the writing format does not meet your expectations. Your comment is valuable and we will take it into account to improve the experience of our users. Please feel free to share any other suggestions.
Have a nice day,
Camille C-MonEtiquette
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Naima B.
Rating: 1 out of 5
following a purchase from 26/08/2025
I was supposed to pay only the shipping fees of 2 euros but I was charged 8 euros
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Response from Petit-Fernand
Hello Naima,
Thank you for taking the time to share your feedback. We are sorry for this inconsistency in your ordering experience. Your satisfaction is our priority and we would like to help you resolve this misunderstanding. Please do not hesitate to contact us directly so we can rectify the situation.
Have a nice day,
Camille C-MonEtiquette
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Audrey J.
Rating: 3 out of 5
following a purchase from 08/04/2026
It's a pity that there is no peach color for my daughter's water bottle, now the bottles are mismatched...
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Response from Petit-Fernand
Hello Audrey,
Thank you for your feedback. We understand your disappointment regarding the absence of the peach color for your daughter's water bottle. Your comment is valuable and we will take it into account for future options.
We hope you will find satisfaction with our other products.
Have a nice day,
Camille C-MonEtiquette
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Domitille M.
Rating: 3 out of 5
following a purchase from 07/04/2026
The water bottles are nice, however, 2 days after receipt, the label with my daughter's name is already peeling off!
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Response from Petit-Fernand
Dear Domitille,
Thank you for taking the time to share your experience with our site C-Monetiquette. We are sorry to hear that the label on your water bottle did not hold up as expected, and we will pass your feedback to our team to improve the quality of our products. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Severine P.
Rating: 3 out of 5
following a purchase from 06/04/2026
I am happy with the water bottles but the cups are leaking everywhere, I am very disappointed, if I had known I would have only taken water bottles
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Response from Petit-Fernand
Hello Séverine,
Thank you for your feedback and we are delighted that you are satisfied with our water bottles. We are sorry to hear that you encountered problems with the cups. Your opinion is valuable to us! We invite you to contact our customer service if needed :)
Have a nice day,
Camille C-MonEtiquette
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Sarah N.
Rating: 1 out of 5
following a purchase from 24/03/2026
I ordered for three children with different last names. Still, I only received 2 booklets, for the gifted child the stickers were even included in BOTH booklets. I had to cut both booklets apart and I am very disappointed, that was not a nice gift. Never again, I will go to other providers for name stickers in the future.
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Response from Petit-Fernand
Hello Sarah,
thank you very much for your feedback. We are sorry to hear that your order did not meet your expectations. We place great importance on our customers' satisfaction and would like to learn more about your concerns to avoid this in the future. Please contact us directly so we can find a solution.
Best regards,
Your Es-Ist-Meins-Team
M
Michel H.
Rating: 3 out of 5
following a purchase from 28/03/2026
I would have thought the design a bit bigger...
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Response from Petit-Fernand
Hello Michel,
Thank you for your feedback on our site. We appreciate your comments and take into account your suggestion regarding the size of the designs. Your opinion helps us improve our service. Please feel free to reach out to us if you have any other remarks.
Have a nice day,
Camille C-MonEtiquette
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Moumi D.
Rating: 1 out of 5
following a purchase from 26/03/2026
I bought the labels for my son's blue class. I labeled all the clothes the night before departure. 5 days later I run a machine at 40 degrees and all the labels come off. This is not the first time I order from this site and I am generally satisfied with the products but for this order it is not the case.
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Response from Petit-Fernand
Hello Moumi,
Thank you for taking the time to share your experience with us. We are sorry to hear that the labels did not meet your expectations this time. Your satisfaction is essential, and we take your feedback very seriously. That is why we have just contacted you by email to assist you. :)
Have a nice day,
Camille
B
Bastien R.
Rating: 3 out of 5
following a purchase from 18/03/2026
The label booklet was not properly bound.
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Response from Petit-Fernand
Hello Bastien,
Thank you for taking the time to share your opinion on our site. We are sorry to hear that the label booklet was not properly bound. Your feedback is valuable and helps us improve our services. Please do not hesitate to contact us directly if needed.
Have a nice day,
Camille C-MonEtiquette
D
Dorothe W.
Rating: 1 out of 5
following a purchase from 03/03/2026
Pakketje niet ontvangen
Response from Petit-Fernand
Hallo Dorothe,
Bedankt dat je contact met ons hebt opgenomen. Het spijt ons zeer te horen dat je je pakket niet hebt ontvangen. Neem contact op met ons klantenserviceteam, zodat we je kunnen helpen dit probleem zo snel mogelijk op te lossen.
Met vriendelijke groet,
Het Petit-Fernand Team
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Leila V.
Rating: 3 out of 5
following a purchase from 15/03/2026
Few layout choices and really too expensive.
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Response from Petit-Fernand
Hello Leila,
Thank you for taking the time to share your feedback. We are sorry to hear that you found our selection of layouts limited and our prices too high. Your feedback is valuable and will help us improve our offering. Please feel free to share your suggestions, as your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
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Annick S.
Rating: 3 out of 5
following a purchase from 15/01/2026
I did not receive the labels on the scheduled date but a week later. My daughter had already left for camp.
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Susana L.
Rating: 1 out of 5
following a purchase from 12/02/2026
I am not happy at all because the residence made me change all the labels on all the clothes because many have come off after washing at 60 degrees. When I stuck them as I was instructed. So I do not approve of the purchase and of course I would not buy them again. I hope this opinion is valid for other buyers so they do not have to label all the clothes again
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Response from Petit-Fernand
Hello Susana,
We sincerely regret that you had this experience with our labels. We appreciate your feedback, as it helps us to constantly improve. We would like to offer you a solution so that your experience with Petit-Fernand is positive. So, we just contacted you by email to assist you.
Thank you for your feedback.
Have a good day,
Camille Petit-Fernand
S
Sofía V.
Rating: 3 out of 5
following a purchase from 11/02/2026
The quality is good but the website is confusing. I bought the objects thinking I was buying the clothing. They should differentiate better.
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Response from Petit-Fernand
Dear Sofía,
Thank you for your comment and we are sorry that you found our website confusing. We take note of your suggestion and are working to improve the differentiation between objects and clothing. Your opinion is very valuable to us.
Good day,
Camille Petit-Fernand
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Helena P.
Rating: 3 out of 5
following a purchase from 07/02/2026
The labels, very good as always. This is the sixth or seventh order I have made for labels for clothes, objects, and shoes for 3 children. The problem has been that this year for the first time I was forced to take 30 clothing labels and 20 object labels, increasing the expense to more than 50€. Other times I was allowed to take 10 at a time and I spent a more reasonable amount, between 20 and 30 €. I did not like this change in policy from Petit Fernand.
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Response from Petit-Fernand
Dear Helena,
We sincerely thank you for sharing your experience with us. We are glad to know that the labels have met your expectations, but we regret that our change in the minimum quantity has caused inconveniences in your order. Your opinion is very valuable and we will take it into account for future improvements in our policy. We remain at your disposal for any other questions or suggestions you wish to share.
Good day,
Camille Petit-Fernand
Sincerely,
The Petit-Fernand team
J
Jessica D.
Rating: 3 out of 5
following a purchase from 06/02/2026
Quality material but an item is missing from my package
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Response from Petit-Fernand
Hello Jessica,
Thank you for taking the time to leave your review. We are delighted that you are satisfied with the quality of the material, but we are sorry to hear that an item was missing from your package. We have just contacted you to resolve this issue quickly.
Have a nice day,
Camille C-MonEtiquette
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Marcio M.
Rating: 1 out of 5
following a purchase from 14/01/2026
My 2 year old daughter dropped her bag with the lunchbox from petit-fernand in it, and lunch box broke imediatly. Absolutely no quality. And if you wonder, it was a reaaaly close to the floor drop. Not a smash or anything like that. Dropped. Cracked. Awful quality.
Response from Petit-Fernand
Hello Marcio,
Thank you for your feedback. We're truly sorry to hear about your experience with the lunchbox. We strive for high quality in our products, and your comments are valuable to us. Please reach out to our customer service team, and we'll do our best to resolve this for you.
Best regards,
The Petit-Fernand Team
J
José Antonio C.
Rating: 1 out of 5
following a purchase from 03/02/2026
The package was not well wrapped at all, just a normal paper envelope without any type of protection, and in fact, the 2 sticker pads I bought had serious marks of abrasion. Luckily, the stickers were not affected but it was a botched shipment.
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Response from Petit-Fernand
Hello José Antonio,
Thank you for sharing your opinion and we sincerely regret that the presentation of your package was not adequate. Your comment is valuable to us and will help us improve our shipping processes. We are glad to know that the stickers were not damaged. If you have any other concerns, please do not hesitate to contact us.
Good day,
Camille Petit-Fernand
A
Audrey A.
Rating: 3 out of 5
following a purchase from 04/02/2026
Speed of receipt but missing the sulfurized paper for the heat-sealable labels
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Response from Petit-Fernand
Hello Audrey,
Thank you for taking the time to share your feedback and for highlighting the speed of receipt of your order. We are sorry to hear that the sulfurized paper for the heat-sealable labels was missing. If you wish, you can use baking parchment to apply your labels. Please feel free to contact us if you need any further assistance.
Have a nice day,
Camille C-MonEtiquette
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