Customer reviews of Petit-Fernand

Order placed but not processed in time ( 48h as indicated) and therefore delayed dispatch. (1 week later) I was not informed and had to call myself to find out the status of my order. Not satisfied with the service.

Order placed on January 11th, it's now the 28th and I still haven't received anything.

Received my order late. Bought it for my son's snow class and didn't receive it on time! I won't be able to use it.

The labels are pretty and well represented in a notebook, the only drawback is that I didn't receive the greaseproof paper as indicated on the notebook.

The labels don't hold despite all the recommendations.

Never received my product, I contacted them to try and find my order but still nothing. Don't buy from this website

Labels ordered, never received. A disgrace! No email to explain, no refund offered, nothing!

Rather long delivery but the product is of high quality and very attractive. I don't regret my purchase at all.

Good experience but delivery time a bit long, too bad!

Sent to wrong address. Thankfully the person who they delivered it to came to my door to give to me.

I still haven't received my order and have sent an email but no reply.

Order delay

After three washes, the labels have peeled off. I'm disappointed with the quality of the product.

Only the delivery time needs to be improved. Otherwise nothing to say

Order never received! Order placed in December with delivery before Christmas! And still nothing!

The children's bottles are very pretty. Very disappointed, however, by the caps. Considering the price, it's a shame. I bought one for 8 euros and it broke on the 2nd day in the schoolbag. Too bad

personalized gourd bought for my son in august 2022: the drawings had already peeled off after 1 year, even though it hadn't been cleaned in a dishwasher. after-sales service reply: "we don't know the conditions of use of your gourd, so we can't intervene" personalized gourd bought for my daughter in july 2023: my daughter dropped it after 2 days cracked gourd I put photos of it on their fb publicbations no reply i sent an e-mail to customer service on january 18 here's their reply: "Given that we do not know the conditions of use of your gourd, and that your order was placed well over three months ago, we can not intervene" there should have already known that there was a period of 3 months in view of the various orders made with them, there is no consideration for the customer

The quality and design of the labels are very good. Very easy to put on and they hold up to a lot of jogging. The only negative point is that they took forever to arrive.

I placed an order on January 4. On January 5th I received an email confirming that the parcel had been dispatched and announcing that it would be received within 8 working days. Today is the 22nd and still nothing. I contacted customer service and the automated message promised a reply within 24 hours. I'm still waiting... What's more, the tracking link doesn't work. This isn't my first order on Cmonétiquette, the previous ones have always gone well (which is why I'm giving it a 3). However, I'm a little disappointed with the tracking of this order. 240 labels paid for and no news.

Labels that do not comply with discreptio

Ordered but never received.

Hello, I'm sorry to have to write this comment, but considering the price I paid for the self-adhesive labels, I have to tell you how disappointed I am, because the labels don't stand up to washing, even at very low temperatures.

After 20 days from the date of the order I received an email that the order has been delivered and if I want to share my opinion! Well, my opinion is that it's just a fraudulent site!

The order was simple, convenient and was delivered correctly. However, I am disappointed with the product as I am not satisfied with the durability.

I still haven't received my order placed on January 3rd ... Customer service is telling me to wait but it's starting to take a long time and I'm convinced that the order is lost!

I have not received my order even though you have notified me of its arrival.

I ordered 40 thermo adhesive labels more than a week ago and to this day nothing? All the nursery does is ask me! Frankly, it's too much, I had to go to a supermarket in a hurry to buy some, money that's still lost???? If I had known, I would never have placed an order with you.

Big delivery problem. Weeks late. To make it up to you, you send me an e-mail and tell me I'll get an extra present... A page of iron-on stickers... Or Christmas stickers, I don't know. Anyway, I'm pretty disappointed this time.

Long delivery time and no way to track the shipment

The labels are perfect, nothing to complain about. But the waiting time for shipment is far too long in my opinion. Over a week to receive an envelope... that's far too long. Once I'd received it, I didn't need it any more, as the little one had already left the day before. So it was a high price to pay for a slow shipment. I had to fall back on labels from supermarkets. They're not personalized, but much cheaper.

Hello, Order placed on December 29, I am told that the package has been delivered, I have received nothing. It's already 16/01/24 and I'm very unhappy.

The stickers don't stay on the clothing. I followed the instructions, very simple to follow as there isn't much to it, just leaving them stuck to item 24 hours before wearing and washing. Many clothing items came back with no stickers and the few that did, I'd wash and find stickers all in my washing machine. Waste of money, not happy. The product itself looks nice, I like that you can design it how you want it to look. But it's pointless as it doesn't stay on.

I still haven't received my order.

Product not received despite several e-mails sent no reply

The labels are cute, but I needed to label WASHING CLOTHES in a nursing home. Unfortunately, the product delivered was not suitable for this purpose.

Never received order

I made an order and waiting for 2 weeks to get it. Moneys are gone, but nothing arrived. Waiting for any order confirmation still.

2nd time I ordered but the delivery time was 10 working days . Some models chosen black background red writing were well readable on the site Printed rendering is not readable. I don't like it at all

Superb label! Top customer service!

I have not received my parcel ...