Customer reviews of Petit-Fernand

Positive: I loved the products I bought, both the lunch box and the stickers! Negative: it took too long from my point of view to get the order at home!!!

Product arrived late, despite having paid for expedited shipping

Leaky water bottle and broken cap on second day

Shipping was very slow. The quality of the product was not as expected with respect to the price One of the products came battered.

I ordered labels for both my children from this company, one set of the iron on ones and the other the sticker ones. Mine actually arrived after seeing so many comments that theirs didn't and there were no response from the company, so I was pleased! Here's where it became a waste of money…The sticker ones were practically pointless after a hour, peeling off bottles/clothing- may aswell used a sticker out of a sticker book! The iron on ones seemed very sturdy once applied so I was a bit more hopeful for them, unfortunately after 1 wash they are all falling off. Please save your money and don't use this company and fall for their colourful advertising with false positive reviews- they are also deleting all the negative reviews!

Slow shipping

I have not received

This is the second time you have sent me my order and it hasn't even arrived yet, I'm starting to get annoyed and think badly because you sell things that you can't even serve?

I have not yet received an order I placed on September 11 when I also ordered and paid for express delivery.

Unfortunately, I have not yet received an order for our daughter (although it was supposed to have been sent) ... it was supposed to be a gift for the start of school and has long since been paid for by bank transfer. The second order (a lunch box) for our other daughter was almost completely destroyed when it arrived...but it will probably be remade and resent.

Never came. It's been 3 weeks since I've received the dispatch email and still haven't received them.

I am extremely disappointed by the delay in delivery and I reported it 2 times to your sales department with no response.

I have not received the order placed on 5/9/2023.

Product according to the description, they are of good quality. Negative point is that the shipment took more than 10 working days to arrive.

Good afternoon I have not yet received the stickers I ordered on September 3 and my son is crazy to have them.

Labels well made but delivery time longer than indicated

The product never arrived

It arrived very late and I don't think the quality is great, the stickers peel off.

I cannot value it because I do not

The quality of iron-on labels is poorer than before. They come off. Disappointed

Late and wrong, a total disaster

I did not receive the package

The thermoadhesive labels for clothes have changed format and consequently the availability of characters has decreased (only 15 characters), and I have not been able to carry my daughter's full name and surname.

I am not satisfied at all, at the first wash it fell off, so lousy.

I placed an order ahead of time so that I wouldn't have to wait for school to start. It never arrived. I had to make a claim, which delayed the arrival of my order.

Product never received!

It never came to me

Self-adhesive labels don't stick very well. However, they were stuck on as instructed on the garment labels. After 2 washings, all labels were removed. Quite disappointed.

Because I paid to have it delivered in 48 hours and it took longer!

Very bad experience, purchased a custom water bottle in late August and it never arrived, they told me they provided a refund and I still haven't even received that! Never again, I strongly advise against making a purchase.

I paid for expedited shipping,but the package still arrived to me as classic shipping,5 days later!!!!

Arrived much later than the money paid er express shipping

I never got it, sorry but this time I can't say anything positive

I paid fast shipping 9.50 but it was not fast at all (48h)

Disappointed by the personalized boxes, it's a simple sticker stuck on the box, I could have done it myself and the price is quite for the item. Too bad the box looks so cute on the website. I wouldn't recommend this site again.

The labels are beautiful. But the package took at least 15 days to arrive

Hello, Normally I am completely satisfied. However, this time, there were duplicate labels and others were not there that I had ordered. It's a shame. The quality is also sometimes not the same.

The processing time was 5 working days instead of 48 hours! Delivery time by post one week within Germany! After a long wait, the stickers were much smaller than pictured/imagined. Conclusion: better to print them out yourself at DM or rossmann

Until the order was completed on the site everything was perfect. Then in the shipping status it kept saying DELIVERED PRIORITY MAIL which is not clear whether it was delivered to the shipping service or to the user. Attempts made to get a response were all null and void....

Satisfied with the product. But very long delivery time... My first order was received in 5 days, this one in 3 weeks ...